Unauthorized charges galore!!!!
Posted Aug 8, 2016 on Hotels
I paid $275.04 when I booked this past Friday morning.Upon check in the same day around 3pm I presented my drivers license and debit card to the woman working the front desk. Since I'd already paid for the room I knew she would hold $50 forincidentals. This woman, without announcing anything swiped my card back & forth over and over on her machine. My text messages through online banking popped up $240 removed from account, $40 removed,another $20,and again $20. Did she NOT even bother looking into her computer to see I already paid in full? Then to make matters worse she offered no apology. Nothing. She stated she would remove those charges for me. I called my bank and they told me unfortunately those holds are held for up to 4 days.I had to practically BEG for a receipt showing what they charged and that she removed the amount. The receipt is just some generic 1980s looking printout without letterhead or anything that doesn't even says the hotels name! Money still missing and phone calls & emails unreturned!