Sheraton Westport Chalet Hotel St. Louis

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Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Sheraton Westport Chalet Hotel St. Louis

Sheraton Westport Chalet Hotel St. Louis

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
191 Westport Plz, Maryland Heights, MO, 63146

Explore the area

  • Popular LocationWestport Plaza3 min walk
  • Popular LocationHolocaust Museum5 min drive
  • Popular LocationCreve Coeur Golf Club5 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Choose dates to view prices

About this area

Maryland Heights

Located in Maryland Heights, Sheraton Westport Chalet Hotel St. Louis is in the business district and on a lake. Holocaust Museum and Historic Aircraft Restoration Museum are cultural highlights, or if an activity is on the agenda, check out Creve Coeur Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Centene Community Ice Center or Family Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Westport Plaza - 3 min walk
  • Holocaust Museum - 5 min drive
  • Creve Coeur Golf Club - 5 min drive
  • Historic Aircraft Restoration Museum - 8 min drive
  • Hollywood Casino Amphitheatre - 8 min drive

Getting around

  • Lambert Main Terminal Station - 14 min drive
  • Kirkwood Station - 17 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • Lucerne Restaurant — 1 min walk
  • Lucerene Restaurant — 1 min walk
  • Fuzzy's Taco Shop — 3 min walk
  • Drunken Fish - Westport Plaza — 3 min walk
  • Bandana's — 18 min walk

About this property

Sheraton Westport Chalet Hotel St. Louis

3.5-star lakefront hotel near Westport Plaza
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a children's pool. All 299 rooms boast deep soaking tubs and offer WiFi and pillowtop beds. Room service and coffee makers are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.
Sheraton Westport Chalet Hotel St. Louis offers 299 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2016.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:30 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10.00-25.00 for adults and USD 10.00-25.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Children's pool
  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated guestrooms - April 2016
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Dogs and cats welcome
1 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 for adults, USD 10.00 and USD 25.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Chalet Westport St. Louis
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet St. Louis Maryland Heights
Sheraton Westport St Louis
Sheraton Westport Chalet Hotel St. Louis Hotel
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet Hotel St. Louis Hotel Maryland Heights

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 290 out of 752 reviews
5 - Excellent 39%
Rating 4 - Good. 253 out of 752 reviews
4 - Good 34%
Rating 3 - Okay. 112 out of 752 reviews
3 - Okay 15%
Rating 2 - Poor. 62 out of 752 reviews
2 - Poor 8%
Rating 1 - Terrible. 35 out of 752 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
OK, place but a bit tired. The sheets and quilts were not high quality. Ended up buying some sheets myself. The AC didn't work properly -- kept going on and off randomly not in response to the thermostat. The room would go from too hot to too cold.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helped us a lot! The only thing about the room was that the blinds didn’t draw all the way cause one side was stuck & there was only one working elevator but everything else was amazing! The bed was very comfy, plenty of room and everything spotless. Beautiful grounds!
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It was centered around night life such as resteraunts, bars, and a comedy club. The Casino and other bars were close was well off the property.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean!
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2021