Ratings based on 545 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler
Weekend for the KidsPosted Jul 5, 2017
We booked this hotel to spend the weekend taking our kids into St Louis to the zoo and the City Museum. Hotel was nice. Confusing layout. Odd Breakfast arrangement going to the 5th floor to eat in a small room crammed with other people trying to eat. Pool area very nice. Business "village" attached would be amazing if it were filled. Pond needs some work.
Great experiencePosted Apr 16, 2017 on Hotels
Convenient not worth big pricePosted Apr 12, 2017 on Hotels
Ac was loud to the point of waking up each time it went on, then I turned off to sleep and wouldn't turn back in. Remote for tv only would work to change channel up. Other side of bed caved in(good thing only me). Consistent Loud noises turned out to be elevator after 1.5 days. For the price not worth another stay at least that room. The extra money for the club lounge was worth it, good breakfast, snacks, and access to drinks!
by A verified traveler
Misleading descriptionPosted Apr 4, 2017 on Hotels
The room was clean. Friendly staff. However it's a misleading description. Sheraton chalet does NOT have an indoor pool. It's located a block away at the other Sheraton hotel. We were not interested in walking at night, with children, in not the best neighborhood to swim. Our kids were bummed their spring break trip didn't include an indoor pool!
by Mary Lee
Great stayPosted Mar 26, 2017 on Hotels
Stay as great, no problems at all!
for Everyoneby A verified traveler
Posted Mar 19, 2017
Clean and excellent service. Good food !!!!!!!!!!!!!!!!!
Comment from Hotel Management
Mar 30, 2017 by Hotel Manager, Hotel Management
Traveler, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. Thank you for the kind words about our property, I will make sure to pass along your comments to all the departments that made your stay great. We look forward to seeing you in the future! Aaron Brown, Hotel Manager
Posted Feb 24, 2017 on Hotels
Posted Feb 13, 2017 on Hotels
Everything was wonderful. Quiet, clean and very respectful and happy employees. Thank you. I would stay again. I loved the outside architecture of the Chalet.
Posted Jan 9, 2017 on Hotels
Posted Jan 6, 2017 on Hotels