Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 1, 2016
Pros: How close it was to food and entertainment.
Cons: It is under construction, so will have to see when they are done.
Location: Funny bone (comedy club), there is also a dueling piano bar and several restaurants.
It was ok, but smelled like old people. Not sure how else to describe the smell from the point when you walked in through the whole stay. Please was ok, but nothing spectacular. Needed a place to sleep and it sufficed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to activities

Posted Nov 17, 2015
Great room. Comfortable and clean. Would stay again. That is all I want to say.
Comment from Hotel Management
Nov 18, 2015 by LeanneP, Hotel Management
Thank you for staying with us we are glad you enjoyed your time here and we look forward to seeing you again soon!
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 23, 2015 on Hotels
Front desk was reluctant to assist or accommodate early arrival.
Comment from Hotel Management
Nov 2, 2015 by LeanneP, Hotel Management
Hello and thank you for staying with us. Please accept our apologies for not being able to fulfill your request for an early check in. With checkout time being 12 noon, and a full hotel the night before, it is sometimes hard to accommodate such a request. Please come back and see us again soon.
4 out of 5
Recommended
for Families
by Roxane from Kansas City

Worth the stay!

Posted Oct 19, 2015 on Hotels
The hotel worked well for our stay. The rooms were surprisingly spacious and the club lounge was great, comfortable and well stocked.
Comment from Hotel Management
Oct 21, 2015 by LeanneP, Hotel Management
Hello Roxane and thank you for posting a review of your stay. We are very pleased you had a nice time and we look forward to seeing you again here at the Sheraton.
5 out of 5
Recommended
for Families
by Mark from Marengo il

St. Louis

Posted Oct 8, 2015 on Hotels
The room was great comfortable and quite. When leaving the guy that was working at door went out of his way to help.
Comment from Hotel Management
Oct 13, 2015 by LeanneP, Hotel Management
Hello Mark and thank you for posting comments regarding your stay. We are very happy you had a nice stay with us and we look forward to your return!
1 out of 5
Recommended
for Couples
by Kenneth from Grand Rapids MI

not happy at all

Posted Sep 29, 2015 on Hotels
the room had spiders and some other kind of bug but when opening the curtains in the morning was very very upset to find MOLD all over the white curtains. You would think that for spending 205 a night we would of had a room that taken care of
Comment from Hotel Management
Oct 2, 2015 by LeanneP, Hotel Management
Hello Kenneth and please accept our apologies for the issues you had in your room. I will be passing on your comments to my housekeeping and maintenance departments for follow up on these problems. Thank you again and once again we apologies your stay was not a pleasant one.
2 out of 5
by A verified traveler

Posted Sep 26, 2015
Constant construction. Housekeeping waking you up at the crack of dawn on checkout day. Both of these made this hotel an overpriced stay.
Comment from Hotel Management
Oct 2, 2015 by LeanneP, Hotel Management
Hello and please accept our apologies for the noise issues you encountered while here. We are in the middle of a renovation and I am sorry that the work disrupted your stay. We hope you will return once we are finished to see the improvements.
5 out of 5
Recommended
for Business Travelers
by Mary

Posted Sep 20, 2015 on Hotels
Comment from Hotel Management
Oct 2, 2015 by LeanneP, Hotel Management
Thank you Mary for staying with us we appreciate your business!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotrl

Posted Sep 14, 2015
We enjoyed out stay for the evening. The beds were cozy and the staff was amazing! Some water leaks on the floor by the AC unit and a few burn holes in the capers, but overall very clean.
Comment from Hotel Management
Sep 16, 2015 by LeanneP, Hotel Management
Hello and thank you for staying with us! We are so pleased that you enjoyed your stay and we look forward to seeing you again soon!
4 out of 5
Recommended
for Families
by Robert

Posted Sep 13, 2015 on Hotels
Comment from Hotel Management
Sep 16, 2015 by LeanneP, Hotel Management
Thank you for staying with us Robert and we look forward to your return.