Ratings based on 1,453 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from atlanta
Thanksgiving expressPosted Nov 29, 2015
I will always stay here when I'm in St Louis. This is a great place to stay, especially with kids. They offer a great breakfast buffet!!!
for Everyoneby A verified traveler from Searcy, AR
Historic downtown hotel with VIP treatmentPosted Nov 14, 2015
Pros: Everything!!!! The history of the train station, the lobby, the luxury treatment, the room, the mall and closeness to outside activities.
Cons: Opening the shops earlier
Location: We didn't get to sight see, but did attend Chieftez Arena. The view of the Arch and the downtown from the hotel was breathtaking.
I was amazed by the sight of the hotel. When entering, my daughter was in awe. The staff was helpful and courteous. The room was so comfortable, clean and felt so homey. The bed was so soft and comfortable, I had the best sleep I have had in a while. I didn't want to leave. The mall downstairs has several restaurants to chose from, which suited not just my taste, but my daughter's as well. We were treated with VIP treatment which made the experience even more wonderful. We will definitely be going back on our next trip to St. Louis and stay longer than one night.
for Everyoneby A verified traveler from Arlington, Virginia
Nice hotel, convenient to the event we attendedPosted Nov 9, 2015
Comfortable, spacious room. Staff was helpful and pleasant and when we did not get the requested wake up call they were apologetic and made up for it by waiving the parking fee.
for Everyoneby A verified traveler from Royal Oak, MI
Beautifully renovated hotelPosted Oct 27, 2015
Pros: Our favorite feature was the renovated architecture. So beautiful.
Cons: The 1st morning, we used our "do not disturb" sign, so the room was not cleaned. But the 2nd morning, they just forgot us altogether.
Location: The "Arch", many restaurants.
From the moment we walked in, we were awed by the beautiful architecture. The room (2 queen beds) had ample space and the beds were very clean and comfortable. We would definitely love to stay there again.
for Everyoneby A verified traveler from Iowa
Dwindling market areaPosted Oct 26, 2015
Hotel is located in a market area that was once a very popular attraction for St.Louis, however popular stores and chains have left area. Now all remains are many empty store fronts inside market. Very close to all other area attractions. Parking was a issue and parking was overcharged at 20.00 a day. Web sight of hotel quoted $12.00 a day parking.
for Everyoneby A verified traveler from W
Very cool motel. Glad we picked it.Posted Oct 21, 2015
Great motel after you get parked, which was the worst part. Great staff. Great room. Very accommodating. Recommend if you're in St. Louis
for Everyoneby A verified traveler from Michigan
Nice hotel close to downtown activitiesPosted Oct 20, 2015
Service was great, rooms were clean. Staff was very helpful and accountable. Valet service was fast.
for Everyoneby A verified traveler from kansas city I
Awesome hotel encompassing shopping and restaurantPosted Oct 20, 2015
Awesome, beautiful hotel, very clean and hospitable
for Everyoneby A verified traveler from Minnesota
The staff was terrific at every level!Posted Oct 12, 2015
We enjoyed our stay at this hotel! We would definitely return.
by A verified traveler from KCMO
Room Service Trash in HallwaysPosted Oct 6, 2015
The staff was friendly and tried to accommodate unexpected fees, but there was room service waste in the hallways the entire duration of my stay.