Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Memphis, TN

Enjoyed our stay

Posted Jun 28, 2016
We had a late check in but the front desk lady was just as chipper as if it were midday. The hotel was quiet and beds were comfortable. We had an issue with the A/C staying on auto and popping on at the set temp but we resolved that by just leaving it on continuous fan. The only issue was the room was not vacuumed during the entire weekend. We didn't have much to clean but noticed that a few crumbs were still by the bed from the night before. It is located by a gas station and grocery store and close to shopping and restaurants. Good stay overall!
Comment from Hotel Management
Jul 4, 2016 by Guest Relations Manager, Hotel Management
Dear Jae, Thank you for your review, your feedback score and kind remarks for our staff at front desk. It is heartwarming to hear that we have sufficed your accommodation needs following your visit here at our hotel. I apologize on behalf of our housekeeping team, I will escalate your review for evaluation, I assure you that this is called to the attention of housekeeping team. Thank you for staying here at Super 8.
4 out of 5
by A verified traveler from Y

Perfect place for a stop over

Posted Jun 7, 2016
If you need a night of rest for an inexpensive price, this is your place. Also, not only do they allow dogs, but they are really friendly about traveling with pups. Quiet, clean, and affordable.
Comment from Hotel Management
Jul 4, 2016 by Guest Relations Manager, Hotel Management
Dear Lisa, On behalf of our team, I would like to thank you for taking the time to complete our survey following your visit here at our hotel. I am very glad that you enjoyed your stay and had a relaxing time with us. We hope to have the opportunity to serve you again soon. Have a lovely day!
3 out of 5
by Greg

Posted May 17, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Greg, Thank you very much for taking the time to share with us your feedback score following your visit here at our hotel. I am very glad that we sufficed your accommodation needs, we will do our best to make your next visit a better experience. Thank you for your business.
1 out of 5
by Aaron from Eagle Mountain, ut

Very Angry Customer!!!!! Contact me please!!!!!

Posted May 2, 2016 on Hotels
I was put in two doubles instead of a king. I was suppose to receive a $30 voucher to use for the following night. I ever recieved it. The following night they steill required me to pay full price and said they would credit my card $30 and cancel the voucher. And I still have not received a credit to my card. and the second night again we did not get a king and was put in a queen. I am furious! I have called and spoken 5 times to hotels.com and this problem is yet to be resolved!!!!P
Comment from Hotel Management
May 15, 2016 by Front Desk Manager, Hotel Management
Hello Aaron, Thank you for staying with us. I have forwarded your concerns to our management team, I assure you that this will be addressed accordingly. On behalf of our team, I sincerely apologize for the inconvenience. Kind regards.
4 out of 5
by Everett from Winnipeg, Manitoba

Travelling mature couple with pet/

Posted Mar 6, 2016 on Hotels
Staff were very courteous and polite. Check in/check out were both very easy.
Comment from Hotel Management
May 17, 2016 by Front Desk Manager, Hotel Management
Hello Everett, Thanks so much for taking the time to share your experience with us. I am very glad that we have sufficed your accommodation needs following your visit. Thank you for your kind remarks for our staff, your feedback will surely inspire our team to stay committed in our goal for excellence. We hope to see you again soon. Have a lovely day.
5 out of 5
by A verified traveler

Posted Jan 21, 2016 on Hotels
Comment from Hotel Management
May 15, 2016 by Front Desk Manager, Hotel Management
Dear guest, We appreciate your time in completing our survey following your visit here at our hotel. We would love to hear from you on your next visit. Thank you for your business.
3 out of 5
by A verified traveler from Texas

Decent hotel in a quiet location.

Posted Dec 12, 2015
Pros: Clean and quiet.
Cons: More protein in the breakfast selection - eggs, perhaps.
Location: On a short dead end drive near the highway, out in past the edge of town. Can eat in a good restaurant next door, which opens occasionally.
Good place to stay in general. Near O'Fallon, IL and Rail station to St Louis. Staff were pleasant.
Comment from Hotel Management
May 16, 2016 by Guest Relations Manager, Hotel Management
Hello Alex, We thank you for taking the time to share with us your review following your visit here at our hotel. Your comment on the breakfast serve is appreciated, I will share your review to our management for reference. We look forward to providing your next breakfast. Thank you for your business.
5 out of 5
by Dawn

Good, clean room

Posted Dec 3, 2015 on Hotels
This hotel is clean and a nice place to stay.
Comment from Hotel Management
May 16, 2016 by Front Desk Manager, Hotel Management
Hello Dawn, We thank you for taking the time to share with us your 5* review following your stay at our hotel. We are pleased that we have met your satisfaction, we will do our best to make your next visit a better experience. We hope to see you again soon. Have a lovely day!
5 out of 5
by Alexandria

Posted Nov 28, 2015 on Hotels
Comment from Hotel Management
May 17, 2016 by Front Desk Manager, Hotel Management
Hello Alexandria, Thanks so much for the 5* review score you posted following your stay at our hotel. I am very glad that we have sufficed your lodging needs, we will do our best to make your next visit a better experience. We hope to see you again soon. Have a lovely day!
4 out of 5
by A verified traveler

A pleasant stay

Posted Nov 14, 2015 on Hotels
The staff was very friendly and welcoming. My room and hotel was better than I expected.
Comment from Hotel Management
May 16, 2016 by Front Desk Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your comment following your visit at our hotel. I am glad that you found our staff hospitable. It is rewarding to hear that you were pleased with your stay at our hotel. We will make certain you will continue to enjoy the quality and value of our services. Thank you for your business.