Need a place to sleep for the night, it'll due.
Posted Nov 21, 2016
I live about 4.5 hours from Pontoon Beach. I chose this hotel because there was a hot tub in the room...something that made it stand out from the other options.
But, we had issues with our key cards not opening the side entrance doors and the door to our room. I doubt the side door reader even works because I saw anyone who tried to use it have to walk around to the front. That was an unfortunate inconvenience.
I also didn't realize hotels in Illinois still allowed smoking in the rooms. So if youre a non-smoker like us, make sure you pay attention to whether the room is non smoking or smoking. Obviously this aspect wasn't the fault of the hotel. Just a heads up.
There were mirrors on the two walls by the hot tub and one of them had a huge crack running down the center of it. Not very safe :/ The faucet and the floor of the tub aren't maintained very well.
In the bathroom it looks as though the ceiling was leaking from a leak from the shower above us. It looks like they fixed it once, but not very well...the ceiling paint was bubbled up and moldy.
The continental breakfast was the bare minimum. A waffle maker, some stale cereal, and a couple pastries. The pastries/muffins were in a tupperware container with a broken lid. Not very fresh.
Basically, if you need a place to sleep for a night, it'll due...but if youre looking for a well kept hotel, this probably isn't the place to go.
Comment from Hotel Management
Nov 29, 2016 by Manish, Hotel Management
Thank you for taking a time to let us know about your stay with us. We value your opinion and working on it to make it better. Thank you.