Don't use valet. They will damage your car.
Posted Sep 7, 2016
This is an old hotel that has had some decent updates, several years ago. Waited for a half an hour to get checked in, only to be told the room wasn't ready and we arrived at 4PM. Was told I would be paged when room was ready. An hour later, waited in line again to be told, "Oh, it's just now ready". The room was OK. No refrigerator though, but definitely a spot for one! I used valet parking and found my car damaged later in the day (guess I will be conducting a walk around before and after ever using valet again!) Called this in immediately and was advised what was required of me. Three weeks later was issued a denial on a $411 repair bill. I love the location of this hotel and its pool. The onsite restaurant is nothing short of great. Otherwise, I would suggest finding another hotel nearby.
Comment from Hotel Management
Sep 14, 2016 by HotelMgmt, Hotel Management
Without all the details at hand, it's hard to discuss your concerns in this forum. Please know that we take all claims very seriously. We appreciate your feedback and we wish your stay could have been exceptional all around.