Ratings based on 1,391 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Visiting daughter

Posted Nov 29, 2016
Pros: Location, room comfort and decor, Cleanliness. Parking.
Location: Near Forest Park and Central West End and the "Grove". Many restaurants. Short drive to Botanical Gardens.
I have stayed at the hotel before but the renovations made it even better. Very clean,comfortable, and quiet.. I had a wonderful view of the city. The hotel's location is in the Central West area of St Louis and close to parks. It is particularly convenient for me due to it's close proximity to my daughter's home.
Comment from Hotel Management
Nov 29, 2016 by richellet@theparkwayhotel.com , Hotel Management
Hello and thank you for your comments. Glad to read that you enjoyed our renovated hotel. We have been receiving great comments as our guests during their stay. As you mentioned we are in the Central West End. The CWE has many blocks of restaurants, shops, cafes, Whole Foods and IKEA. Also various STL attractions within a couple of miles. With our new, upscale, sleek look and our location, The Parkway Hotel is the perfect hotel selection. Enjoy the upcoming holidays and we hope we are the hotel you select when visiting your daughter.
5 out of 5
by A verified traveler from US

Perfect location

Posted Nov 13, 2016
Pros: I really loved the location because it was right next to the hospital. But the room was more than I was expecting . It was so nice and very clean and everyone was friendly. Will definitely be back.
Cons: The only negative thing is you have to $7.00 a day to park in their garage.
Location: There are so many things to do. There is the zoo and science center.
Comment from Hotel Management
Nov 17, 2016 by richellet@theparkwayhotel.com , Hotel Management
hello and thank you for the review. Glad that you enjoyed our lovey hotel and newly renovated rooms. We look forward to having you return. The parking garage is not owned, managed or operated by the Hotel. The Hotel gets charged $7 per day per used spot and we pass that charge along to our guests. If you check the parking fees at the other hotels you will find they are in double digits. Things to do are plentiful in the Central West End where we are located, many STL attractions, restaurants, cafes, nightlife and so much more. Have a wonderful Holiday Season!
3 out of 5
by A verified traveler from US

Great Location But a Little Tired

Posted Nov 7, 2016
Pros: This hotel is very well located to the large Barnes Jewish hospital complex as well as the SLU and Wash U communities. It's friendly with easy attached parking. The pillows are great and the fresh baked cookies are terrific. The free popcorn was great (although somewhat out of character for the hotel) and adjacency with direct access to an Applebee's restaurant convenient for a quick cocktail or nite cap. The staff was very friendly and helpful. We selected the hotel because of the great Expedia rate - about 50% off - with a daughter at SLU. With some minor adjustments, this hotel would be terrific. Hope management can pull it off.
Cons: The hotel overall is a little tired, particularly at the standard rate (you could stay at the Ritz for about the same). While there are signs about renovation, I didn't see any. The lobby is large but appears not to have been improved in over 20 years. The convenience store (notably understocked) and its adjacent front desk unappealing. The rooms are OK with a nice flat screen TV. But plugs are lacking, the beds are a little stiff and the layout not terribly functional. It works but is a 1960's design. The free breakfast is bountiful but the food only marginal - eggs dry, fruit minimal, potato pancakes overdone and like cardboard, etc. Identical issues with the food two days in a row. When we first entered the room, there was only one soap in the bathroom...felt a little like Days Inn but only in this regard. Suggest more comfortable beds, more plugs, two bars of soap in the bathroom and updated furnature.
Location: Very well located for the great hospital complexes that are attached by skywalks, SLU, WashU and the Park. Many nearby restaurants
Comment from Hotel Management
Nov 11, 2016 by richellet@theparkwayhotel.com , Hotel Management
Hello and thank you for your comments. The Parkway Hotel opened in November 2003, when we opened our look of heavy drapery and dark wood was the popular look at that time. The Parkway Hotel has been under renovation in 2016 and it will be completed at the end of December 2016. Our 4th floor will be ready for guests shortly, floors 2 and 3 up and coming with our New, sleek, modern look by the end of 2016. At this point due to the fact that we are a very popular hotel and sell out often some guests are assigned to our 2 floors that are currently not renovated. Redesigning our front desk area will be the next project. We do offer our free hot breakfast buffet, fresh baked cookies, 24 hour coffee/ hot tea and free shuttle service to a limited area. Our fresh baked cookies have been a big hit with our guests since we started offering them complimentary since 2009. For those guests who prefer other breakfast choices, there are many restaurants close by that you can walk to that have many options. We hope to see you again in 2017 the next time you visit your daughter at SLU. You will enjoy what you see. Have a wonderful upcoming holiday season.
4 out of 5
by A verified traveler

Nothing special; convenient to hospital, Metrolink

Posted Nov 6, 2016
Location: Close to hospital, Metrolink, many restaurants, Forest Park, Whole Foods.
Hotel staff were very friendly and helpful--best part of the stay. Hotel is fine...but average. Included breakfast was adequate.
Comment from Hotel Management
Nov 8, 2016 by richellet@theparkwayhotel.com , Hotel Management
Hello and thank you for your comments. We are currently getting remodeled. I am under the assumption that during your stay you were not in one of our beautiful new rooms. We hope you will try staying with us again. Our renovation will be complete at the end of 2016. Thank you and have a wonderful Holiday Season.
4 out of 5
by A verified traveler from US

Comfortable, excellent staff!!

Posted Oct 31, 2016
Pros: Location, staff, breakfast.
Cons: They are renovating right now, so I'm sure it will look great when they are finished. The lobby already looks fantastic!
Location: The location is right by & has a tunnel connecting to Barnes-Jewish Hospital, is very close to Forest Park and just a short drive to The Hill.
The hotel is a little bit outdated (old carpet) but still very comfortable. The lobby is very nice and updated. I was elated that one of the included toiletries was a makeup remover wipe, which I had forgotten to pack, so it's like they knew just what I needed!! The included breakfast was one of the best free breakfasts you can get. Biscuits & gravy, eggs, sausage links & patties, fruit, cereal, pastries, drinks, great coffee selection, and there's an entire dining room, so seating isn't an issue at all.
Comment from Hotel Management
Nov 1, 2016 by richellet@theparkwayhotel.com , Hotel Management
Thank you very much for your comments. The Parkway Hotel currently under renovation, most of our floors have been remodeled and look amazing, you must have been on floor 2 or 3 that has not been renovated as yet. The entire hotel will be completed by the end of December 2016. We do have a great breakfast with many options as you mentioned, thank you for sharing that. We have extra space that we open up for our guests to enjoy their breakfast when the breakfast room is at capacity. We look forward to having you stay with us again in the near future so that you too can have an evening in one of our modern, sleek, updated guestrooms. See you soon and have a wonderful holiday season.
4 out of 5
by A verified traveler from US

New Renovations beautiful

Posted Oct 27, 2016
Pros: The Staff was exceptionally professional, outgoing and solution oriented.
Cons: Nothing
Location: Variety of food establishments within walking 2-3 blocks. Shuttle can take you to several interesting "to-do" activities.
The new renovations are beautiful comfortable and convenient for all travelers. Hotel staff was friendly, professional and helpful. The hotel is conveniently attached to the Barnes Jewish Hospital by sky bridge, and has a wonderful working relationship with surrounding medical companies.
Comment from Hotel Management
Oct 28, 2016 by richellet@theparkwayhotel.com , Hotel Management
Thank you for comments and mentioning our newly renovated hotel, our staff and the convenience to the local hospital. We are also just minutes from many wedding venues, and St. Louis Attractions. We hope during your next visit you can skip the hospital stay and enjoy some of the many fun things to do that surround the Parkway Hotel. Enjoy the upcoming holidays!
5 out of 5
by A verified traveler from US

Nice

Posted Oct 21, 2016
Central location. Easy parking. Staff could smile more. Everyone was pleasant and helpful when engaged.
Comment from Hotel Management
Oct 27, 2016 by richellet@theparkwayhotel.com , Hotel Management
Thank you for comments, we are happy to read that you found our staff to be pleasant and helpful with easy parking. Please have an enjoyable week and we hope to see you on your next trip to STL.
5 out of 5
by A verified traveler

Very Nice Hotel

Posted Oct 11, 2016
Pros: Very Clean and nice hotel and close to Center of Advanced Medicine
Cons: Cost. Rather expensive for 1 night stay.
The room was very nice, it was very clean and within walking distance to Medical facility.
Comment from Hotel Management
Oct 20, 2016 by richellet@theparkwayhotel.com , Hotel Management
thank you for your comments. The Parkway Hotel is across the street from the CAM building, our third floor attaches to the climate controlled sky walk which is very convenient if there is inclement weather and you want to stay “dry and inside” The Parkway Hotel offers much value to our guests, complimentary hot breakfast, 24 hour coffee, fresh baked cookies, WI-FI and inexpensive parking (only $7 a night with in/out access) Thank you again and have a wonderful upcoming Holiday season with your family and friends.
5 out of 5
by A verified traveler

Posted Oct 3, 2016
Nice hotel. Staff was excellent. Renovation was awesome and room was very comfortable. Nicely located.
Comment from Hotel Management
Oct 4, 2016 by richellet@theparkwayhotel.com , Hotel Management
Thank you for your comments and for selecting the Parkway Hotel and for mentioning our newly renovated guestrooms. Our location is impeccable, in the middle of restaurants, quaint shops, historic homes, night life, ST Louis Attractions, wedding venues and the list goes on. We look forward to having you select the Parkway Hotel on your next trip to St. Louis.
4 out of 5
by A verified traveler from St. Pete, Fl

Older hotel in great location.

Posted Sep 24, 2016
Pros: Extras such as all day tea, coffee, apples, popcorn, afternoon cookies. Quiet rooms.
Location: Next to Washington university, Barnes Jewish hospital. Parking with minimal fee. One block from Metro that takes you to airport.
This hotel has an enclosed walkway through to Washington U- Barnes Jewish hospital. Super convenient, especially in winter when it is so very cold and snowy. The rooms have a refrigerator with freezer in room. That is convenient when travelling with medication. There is a sign that says it is undergoing renovations. No sign of it yet but it could use a little of that. Basically though it is a wonderful place to rest in. The rooms are quiet even if they face the street. I am a light sleeper and have never had issues with street noise. Breakfast is varied and plentiful. It's much better than most. They have tea and coffee all day with a bowl of apples and popcorn available all day. Fresh baked cookies in the afternoon. For us, it's the effect place to stay. I would recommend it without a doubt.
Comment from Hotel Management
Sep 26, 2016 by Richelle , Hotel Management
Hello and thank you for the comments and 4 stars. As you mentioned, the Parkway Hotel is in a great location, not only are we close to Universities and hospitals but close to blocks of restaurants, shops, cafes, many wedding venues and STL attractions. Our renovation is taking place. The lobby has been completed and some of the guestroom floors are up and running. By the end of 2016 all floors will be completed. We look forward to having you as our guest again so that you can enjoy all of our fantastic amenities and our new Beautiful guestrooms. Enjoy your travels.