Ratings based on 1,544 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Atlanta, GA

Posted Jul 26, 2017
I lived in Room 610 for three nights(7/13,7/14,7/15). There were two nights(7/14 and 7/15) that the next room(different persons) were so noisy that I had to call the front desk twice to complain and to stop it. It happened at 1:30a.m. one night and 3:00a.m. the other night. It was so terrible. Also, the entrance card to the parking deck was not functioning well, and I had to go to the front desk to renew it 2 times while I was driving into the parking deck.
Comment from Hotel Management
Aug 7, 2017 by Richelle , Hotel Management
. Hello and thank you for the feedback. We apologize that the gate was not cooperating for you. The Hotel does not own, operate or manage the garage or the gate to the garage. Regarding your guestroom neighbors, we do reach out to the guests that are disturbing others, sometimes this will happen. Guests stay at Hotels for many reasons, some are work related and some are for a few nights of sightseeing and all around fun. Thank you again for your feedback and have a great summer .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Pros: Cleanliness, room appearance.
Cons: Breakfast foods were from packages and the fruit wasn't that good.
Location: Close to the Muny, zoo, science center
The only problem we had was the garage security arm didn't work so we had to call for assistance each time we went in and out.
Comment from Hotel Management
Jul 24, 2017 by Richelle , Hotel Management
Hello and thank you for the Score of 5 and for taking the time to review the Parkway Hotel. Our location is wonderful, great for business or pleasure. We are within 3 miles of many STL attractions, Downtown STL and Clayton and much more. Our complimentary breakfast foods are the same foods that the other hotels have, we all order from the same companies. For those that prefer a made to order breakfast, there are several to choose from within the Central West End area where we are located. I apologize for the garage arm having a problem for you, the garage is not owned, managed or operated by the Hotel, we rent the spots for our guests. For the card reader, when you insert the key in the designated area, it is a fast insert then pull out to activate this arm. Thank you again for your great feedback we do appreciate it and look forward to having you stay with us again on your next trip to STL. 
5 out of 5
Recommended
for Everyone
by A verified traveler from hemet, california

home away from home

Posted Jul 17, 2017
Pros: I felt like i was sleeping on a brand new bed that no one else has slept on and new pillows. The carpet was nice and clean. We had plenty of room.
Cons: The parking garage key swiper didn't work.
Location: I went to a convention and saw at the stuff around the convention. Very nice.
I felt so comfortable I thought i was home. Very clean, good food, nice staff, and amazing pillows and bed. I will for sure stay there again.
Comment from Hotel Management
Jul 18, 2017 by Richelle , Hotel Management
Hello and thank for taking the time to comment on the Parkway Hotel. Great to know you enjoyed your time with us. We look forward to having you come back home. See you soon!
1 out of 5
by A verified traveler

Not worth the post trip anxiety

Posted Jul 17, 2017
Hotel staff was very nice. Our room, #429, had a strong perfume smell and a view of the parking garage. We were in town for a wedding and it would have been fine for the weekend. The kicker was my wife woke up with bites all over her ankles. Don't know how this hotel has over 4 stars.
Comment from Hotel Management
Jul 19, 2017 by Richelle , Hotel Management
Hello and thank you for the feedback and for mentioning our nice staff. The perfume smell could have been from a guest and not sure about bites. I see that one of the weddings that was with us that weekend, had it’s ceremony and reception at the Forest Park World’s Fair Pavilion, it is that time of year for the evening mosquitos. Thank you again for staying with us and have an enjoyable summer
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Great location

Posted Jul 14, 2017
Newly renovated; affordable, clean and comfortable. Walking distance to Wash U., Forest Park, shopping, restaurants; movie theater; hospital complex, etc. Very satisfied with our stay at the Parkway.
Comment from Hotel Management
Jul 17, 2017 by Richelle , Hotel Management
Hello and thank you for your positive comments. Great that you noticed our newly renovated hotel. We are very convenient to the various Universities, wedding venues dozens of restaurants and many STL Attractions.We hope you will select the Parkway Hotel on your next trip. See you soon and have a fun summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Very nice hotel!

Posted Jul 14, 2017
They had lots of little perks that we enjoyed. We were even upgraded to a higher floor level and given a later checkout time because we booked through Expedia
Comment from Hotel Management
Jul 17, 2017 by Richelle , Hotel Management
Hello and thank you for your comments and the score of 5. Glad you had a positive experience with us. We do hope you select the Parkway Hotel on your next trip to STL. Have a great summer!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Cons: Parking garage is not as convenient as it could be.
It had nice, biggish rooms and the price seemed reasonable.
Comment from Hotel Management
Jul 12, 2017 by Richelle , Hotel Management
Hello and thank you for taking the time to comment on the Parkway Hotel and for the 5 STARS. Its great to know a guest had enjoyed their stay. We hope you will select us again on your next stay. Safe Travels!
5 out of 5
Recommended
for Couples
by A verified traveler from Adelaide Australia

Nice Hotel/guest services. Reception Staff great

Posted Jul 11, 2017
Pros: receptionist knew the area well for recommendations. very friendly guest laundrey was great
Location: great local restaurants conveniences. close to downtown and sites
Nice Hotel/guest services. Reception Staff great good location - great restaurant choices
Comment from Hotel Management
Jul 14, 2017 by Richelle , Hotel Management
Hello and thank you for taking the time to comment on the Parkway Hotel. Glad you enjoyed your stay with us. As you mentioned, our location is great and we are only 3 miles from downtown and from various STL Attractions. We hope to see you again soon. Have a great summer and safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rural NE Kansas

Posted Jul 10, 2017
Pros: Staff, rooms, cleanliness, breakfast and treats
Cons: Really not anything that they have control over.
Location: Restaurants and bars within walking distance, there was also a Whole Foods grocery store within 2 blocks of the hotel. Shuttle available.
Liked everything about the hotel with the exception of being approached numerous times while outside the hotel by individuals asking for cigarettes and money. This was the only draw back. Otherwise the hotel staff and facilities were very pleasing. Check in was fast and simple. Desk personnel were helpful by booking a taxicab for the next day and providing information on the shuttle service and schedule. Several eating places within walking distance of the hotel. The room was very clean and inviting and loved the beds. Our room window directly faced the parking garage so we had to keep our blinds drawn the entire time we were there.
Comment from Hotel Management
Aug 2, 2017 by Richelle , Hotel Management
. Hello and thank you for your comments. Great to know you enjoyed your stay with us. We will mention your experience regarding getting approached on the sidewalk. Our security works on moving them along, Like most cities this does sometimes happen. There are dozens of great restaurants to choose from. So glad that you ventured out in the area to experience all that there is to enjoy in our beautiful neighborhood known as the Central West End. Have a great week and we hope you will think of staying at the Parkway on your next trip to STL.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice Play to Stay

Posted Jul 10, 2017
Pros: It was very clean, the rooms were nice and it was very close to many different things. I liked that there was the restaurant right on the premises.
Cons: The only flaw I would say was having to go outside to get to the parking garage. Other than that, I didn't find anything.
My daughter and I stayed her for the night and I have to say, not only was the hotel very nice the staff was as well. I thought they went above and beyond to welcome us and make sure that our stay was a comfortable one. Thank you very much for that
Comment from Hotel Management
Aug 2, 2017 by Richelle , Hotel Management
Hello and thank you for your positive comments Its great to know when we have met the expectations of our guests. For the garage, you could walk directly across from our elevators to exit out our back door. This exit is on the first floor of the garage, therefore no need to go outside. Have a fantastic summer and we look forward to having you stay with us again. There are so many fun STL attractions within 3 miles or less from the Parkway you will need to visit STL several times to get to enjoy all that our beautiful area has to offer.