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This is a very nice hotel! I am surprised by the low price we paid! The shopping area near by has many restaurants within walking distance. I would definitely recommend this place!
Mary
Stayed 1 night in Mar 2024
Response from G on Mar 27, 2024
Hello Mary, We are so pleased you enjoyed you stay with us and appreciate you feedback. We hope to see you again in the future.
The beds were like sleeping on a cloud! Also, i love that they're trying to be more green by not changing the sheets in your room if you stay more than one night. There was remodeling construction going on which made it kind of awkward outside the pool, but nothing was unsafe.
Dawn
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel. on Mar 25, 2024
Hello Dawn,We are thankful for your feedback. We always like to hear the good and the bad, to better your next stay with us. We enjoyed having you and hope to have you back in the near future.
The property was under construction and not conveniently located inside a strip mall. Not at all what was implied in the decsription or photos. Really not sure why Expedia would promote this property at all. No room was wortb the $200 we paid for our 1 night stay.
Jessica
Response from The Wildwood Hotel Team on Mar 25, 2024
Hello Jessica! We're sorry to see that you were not satisfied with your stay. We always want to hear any and all feedback so we can continue to strive for guest satisfaction. We hope you will give us another chance to impress you in the future!
Jacuzzi suite was a great place to relax, parking was very easy and accessible. Staff was friendly and hotel was nice and quiet.
Austin
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 25, 2024
Hello Austin! Thank you for your kind feedback! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!
The Staff is AMAZING!!! Love the location and all the wonderful amenities around the area, free parking, affordable, dog friendly, clean, and the parks and paths around the area. It could use some updating but it appeared they are working on that. Can't wait to return!
Christopher
Stayed 2 nights in Mar 2024
Response from Heather on Mar 19, 2024
Hello Christopher, Thank you so much for the 5 stars! We can't wait to have you two return. Make sure you guys bring those adorable doggies back to see us! We can't wait to see you both next year!
The lady with short blonde hair at checkout was wonderful. She worked that morning on March 16th . Excellent service. The guy that checked me in terrible service. I signed up to pay cash at hotel when i used my expedia account. He was really rude and told me i could pay cash when we checked out but he lied. He charged my credit card the full 1000 dollars. I didn't want to do that but he did anyways. He has terrible customer service. Overall. The housekeepers were great. Im not sure if I will visit the hotel again. But I can't decide the outcome based on 1 person. I give a 7 out of 10. But the guy that checked me in needs to be evaluated. Im still upset because he took my complete booking amount off my card. Thats not what he told me. Thank you. Have a blessed day.
Kanesha
Stayed 3 nights in Mar 2024
Response from Jessie, General Manager on Mar 19, 2024
Thank you. Kanesha, for sharing your feedback. I apologize our team did not exceed your expectations. Our guest satisfaction is our top priority and we will use your feedback to continue to train our team. I hope that you will consider giving us another chance for a future stay!
10/10 Excellent
Gary
Traveled with family
Mar 18, 2024
Fast and easy.
Gary
Stayed 1 night in Mar 2024
Response from Noelle, Front Desk Agent on Mar 18, 2024
We are pleased you enjoyed your stay and invite you to stay with on future visits to Wildwood!
We stayed here four nights with our fur baby. There were plenty of places to take her walking and we felt very safe, even at night. There is a grocery store within walking distance, and we even walked to the ice cream shop one night. The place was very clean even though they were doing construction. Everyone was very friendly, helpful and welcoming. The shower had pressure and plenty of hot water. The bed was a bit soft to where I rolled into my husband, but I guess that's okay. *wink. The pillows were great and the room had a fresh scent. The best part was the free under ground parking since it rained a lot. We will be staying here again.
Kym
Stayed 4 nights in Mar 2024
Response from The Wildwood Hotel Team on Mar 16, 2024
Hello Kym!Thank you so much for taking the time to write us such a lovely review! We're so pleased to hear that you had a great time staying with us, and definitely appreciate all of the kind feedback regarding our staff and amenities. We hope you - and your fur baby - will come back and see us again in the future!
The check in process was flawless, the staff were very pleasant and welcoming, I will be returning in the not too distant future, Thank You All..
Sateria
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 14, 2024
Hello Sateria! Thank you for the excellent rating - we are so happy to hear you enjoyed your stay. We were glad to have you, and love to hear that you plan to stay with us again in the future!
8/10 Good
Crystal
Traveled with family and small children, Traveled with partner, Traveled with family
The staff and cleanliness was amazing. It's a very walkable area as well with stores nearby like Walgreens and Starbucks as well as restaurants just down the street.
Caston
Stayed 2 nights in Mar 2024
Response from G on Mar 12, 2024
Hello Caston. Thank you for your wonderful review. We look forward to hosting you again in the future.
6/10 Okay
Jessica
Mar 11, 2024
Liked: Cleanliness, staff & service
Unfortunately the door to our room had a large gap, letting in light and any slight noise all evening. Also, our room keys quit working after using them a couple times. We got stuck outside in the cold & had to walk around the whole building in the cold to get back in. Don’t plan to fill up on the “light” continental breakfast. The room was clean. The staff at check in were friendly.
Jessica
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 12, 2024
Hello Jessica! Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!
We stayed one Saturday night in early March. Everything was great. The room was excellent. The pool was fun for my 10 yo granddaughter. Two thumbs up!!
Jeanette
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 12, 2024
Hello Jeanette! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!
6/10 Okay
Katie
Traveled with family
Mar 9, 2024
Liked: Staff & service
It was under construction
Katie
Stayed 1 night in Mar 2024
Response from G on Mar 10, 2024
We apologize for the construction, it is rather unsightly. We are currently fixing some recent unforeseen water damage. We hope you will give us another try in the future.
Thank you for your wonderful review. We look forward to hosting you again in the future.
6/10 Okay
Ariel
Mar 5, 2024
Liked: Cleanliness, staff & service
The area is very nice , and plenty to do . Sadly part of the building is being remodeled , and everything is very out dated . Luckily it was a cheap hotel , and unlike other hotels we’ve stayed at in the area it didn’t smell of weed .
Ariel
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 7, 2024
Hello Ariel! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!
Courteous and friendly hotel with a great Jacuzzi and breakfast at 7 am
Amanda
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 3, 2024
Hello Amanda! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!
Had an excellent time at this hotel! The staff were very nice and approachable, the room was nice and clean. The location of the hotel was about 30 minutes from downtown St. Louis, but we knew that going in and it was perfect and quiet!
Jordy
Stayed 3 nights in Feb 2024
Response from The Wildwood Hotel Team on Mar 1, 2024
Hello Jordy! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!
Really beautiful rooms. Very spacious, clean, and decorated beautifully. Bed was super comfortable!
Laura
Response from The Wildwood Hotel Team on Feb 29, 2024
Hello Laura! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay and we were so glad to have you. We hope you plan to stay with us again in the future!
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Bill! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you plan to stay with us again in the future!
6/10 Okay
David
Traveled with family and small children
Feb 26, 2024
Liked: Cleanliness
Disliked: Staff & service
upon arrival, there was one towel in the room! Room was out of body wash and conditioner. got locked out of our room for over an hour, because the door mechanism broke. I had to call 911 for the fireman to get me inside so I could get my car keys and leave
David
Stayed 1 night in Feb 2024
Response from Jessie, General Manager on Mar 19, 2024
Mr. Wade, on behalf of our entire team, I apologize for any inconvenience you experienced during your stay. I know our team was working hard to try and rectify the issues that arose while you were here. We strive to continue to make improvements and will use your feedback to assist. Thank you for choosing our hotel.
6/10 Okay
Amanda
Feb 25, 2024
Liked: Staff & service
Amanda
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 27, 2024
Hello Amanda! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!
We stayed here on our wedding night! Great location and hotel!
Breeley
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 25, 2024
Hello Breeley! We are happy to hear you enjoyed your stay. We are so honored that you chose to spend your Wedding Night here. We were so glad to have you, and we hope you plan to stay with us again in the future!
10/10 Excellent
Linda
Feb 23, 2024
Linda
Stayed 2 nights in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Linda! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!
Hello Jeffrey! We are so glad to hear you enjoyed your stay. We hope you come back and visit us when you're in town.
10/10 Excellent
Wende
Feb 21, 2024
Wende
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Wende! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!
Tammi and Andrew, we apologize for any inconvenience you experienced during our stay. We do wish you would have reached out during your stay with any issues so we could have addressed them right away. Our team is always striving to find ways to improve and we thrive on constructive feedback. Please let us know what we can do to improve for the future.
We stayed in the king suite with a jetted tub and had an amazing time! My husband and I needed a getaway, this hotel is about 30 minutes from downtown St. Louis, the perfect area to get out of the city. The bed was very comfortable and everything was highly accommodating. I would definitely recommend it!
Kirsten
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel on Feb 20, 2024
Hello Kirsten,We are so glad you enjoyed your stay here at The Wildwood Hotel. We love getting feedback. We hope to be able to host your stay again in the near future.
2/10 Terrible
Patrick
Feb 20, 2024
Patrick
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Patrick! We're sorry to see that you were not satisfied with your stay. We always want to hear any and all feedback so we can continue to strive for guest satisfaction. We hope you will give us another chance to impress you in the future!
6/10 Okay
Russell
Feb 19, 2024
Liked: Staff & service
Russell
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 23, 2024
Hello Russell! We are happy to hear you enjoyed your stay. We were so glad to have you, and we hope you plan to stay with us again in the future!
The mattresses are much too soft and springy for someone with back issues.
Elisabeth
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 19, 2024
Hello Elisabeth! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding the beds - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!
8/10 Good
Russell
Feb 18, 2024
Russell
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 19, 2024
Hello Russell! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!
The rooms looked slightly different than what was framed in the photo, but it really didn't affect anything at all. Called down to the front desk to report a light flickering, and within ten minutes it was fixed
Brandon
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Staff on Feb 16, 2024
Hello Brandon,We are so glad you enjoyed your stay at The Wildwood. We are alway looking to get feedback. Thank you for letting us know. We hope to see you back in the near future.
Fire alarm went off at 7 am we had to evacuate in our pajamas and couldn’t return till 10 o’clock
Angela
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 17, 2024
Hello Angela - thank you for providing your feedback. We do sincerely apologize for the inconvenience caused by the fire alarm. Please know that our guests' safety is extremely important to us and emergency protocols were followed as was warranted by the situation. We hope you will give us another chance to impress you in the future!
The Wildwood Hotel was a perfect pet friendly place to stay and we will definitely stay here again.
Erik
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 15, 2024
Hello Erik! Thank you for the excellent rating - we are so happy to hear you enjoyed your stay. We were glad to have you, and love to hear that you (and your pet) plan to stay with us again in the future!
Everyone was very helpful and friendly. Very quiet area.
Kelly
Stayed 3 nights in Feb 2024
Response from The Wildwood Hotel Team on Feb 15, 2024
Hello Kelly! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!
8/10 Good
Debra, Edina
Traveled with partner
Feb 13, 2024
Liked: Cleanliness, staff & service, amenities
Staff welcomed us with smiles and friendly service even after showing up for check in after 10:00pm. We did have issues with the window coverings and the bed was too soft for our liking. However, the building and facilities were above par.
Debra
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 23, 2024
Hello Debra! We're happy to hear that you enjoyed your stay with us - we were so happy to have you! Thank you for sharing your feedback regarding the window coverings and beds - we always want to hear the good and the bad so we can continuously improve guest satisfaction. We will work hard to address these issues, and we hope you will give us another chance to impress you in the future!