Ratings based on 527 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Terry

Posted Oct 16, 2017
Pros: Everything
Location: Close to shopping and dining
Great hotel. Exceptionally clean and modern. Breakfast had a good variety of hot and cold items.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
The hotel was both short and long term. The rooms were cozy and had a fully-equipped kitchen. The other highlight was a decent contenential breakfast. It was also at a great central location with a group of stores right down the road. If I am ever back in Minn., then I will stay there again for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Close to attractions and real friendly staff. Breakfast was nice and the hotel is very clean.
Comment from Hotel Management
Oct 10, 2017 by James, Hotel Management
We appreciate your 5 out of 5 rating! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Muskego, WI

Hotel location in seemingly safe area.

Posted Oct 2, 2017
Pros: Easy access off highway. Clean. Felt safe
Cons: towels seem worn...could use new, more absorbent.
Location: Easy access to highways to go West or East
Great breakfast. All staff extremely friendly & helpful. Looking for info on biking trails in area & several staff told me & gave me map of biking trails. Hotel cleaning staff, friendly and helpful.
Comment from Hotel Management
Oct 10, 2017 by James, Hotel Management
Thank you for this Wonderful format.. I appreciate your feedback and I will bring this to the attention to the housekeeping manager to see what we can do to improve this situation. Thank you for your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay was ok

Posted Sep 5, 2017
Wasn't a fan the hotel was two different buildings
Comment from Hotel Management
Sep 10, 2017 by James, Hotel Management
I appreciate your feedback. I do agree it can be a little difficult to travel between the two buildings. However if you choose our hotel again. Please ask the front desk for building A. They would be happy to accommodate. Once again, thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Comfortable extended-stay hotel

Posted Sep 3, 2017
Generally, a comfortable hotel for extended stays and/or families. Convenient amenities, the kitchen being a plus. One-room "suite" is small especially with use of pull-out bed. Staff helpful and friendly. Free breakfast could use some improvements. Immediate area has great shopping and restaurants in walking distance and drive to downtown Mpls is easy.
Comment from Hotel Management
Sep 10, 2017 by James, Hotel Management
Hello, Thank you for staying with us. We do appreciate your feedback. We are going to look into some additional items for the breakfast. We hope you can come back soon.
4 out of 5
Recommended
for Families
by A verified traveler

Friendly staff and good location

Posted Aug 29, 2017
Pros: It was roomy and the staff was very friendly.
Cons: The facilities are starting to show their age and look a little worn down in spots.
Location: The place is easy to get to from the expressway and there are a lot of restaurants, a movie theater, even a grocery store within walking distance.
I liked everything about this place. The staff was exceedingly friendly and they even worked with me when we decided to leave a day early to get back home. We'll definitely stay here again.
Comment from Hotel Management
Sep 10, 2017 by James, Hotel Management
This was a very helpful review, thank you so much for the feedback. I will share this with the team and see if we can come up with a plan to spruce up this location. Once again thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Love the new rooms , the staff was nice, prefect place
Comment from Hotel Management
Aug 21, 2017 by James, Hotel Management
Thank you for your 5 out of 5 rating! I will make sure to share this rating with the entire staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Homey feel

Posted Jul 18, 2017 on Orbitz
The rooms had quite the homey feel. Rooms were clean. Will definitely stay with TownePlace Suites again. Morning staff was pleasant and helpful.
Comment from Hotel Management
Jul 20, 2017 by James, Hotel Management
Thank you for your feedback! We look forward to you visiting again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that felt like family

Posted Jul 11, 2017
Very clean rooms. Nice staff, ready to help. Very close to shopping and attractions
Comment from Hotel Management
Jul 20, 2017 by James, Hotel Management
Thank you for your feedback! We look forward to you visiting again!