Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice friendly hotel near amenities

Posted Jan 31, 2016
Pros: Comfortable, friendly, pleasant environment- a good place to relax and recharge.
Cons: Relative to the room the bathroom was a bit basic and showed a few small signs of wear which might not suit some It was very clean so fine for me.
Location: The Hotel is about 10 minutes walk from Rodney Marina. There is a good sized supermarket nearby, other local amenities and a shuttle bus to the beach.
I spent 2 nights here after sailing for a week. I had a nice welcome from the counter staff despite looking a bit dishevelled! The complimentary rum punch was very nice. I had a big twin room with two big beds. It was superbly comfortable and very clean. I slept very well once I had turned off the aircon! It was very quiet. There was a small balcony and a bit of a view of the garden. The gardens were lovely. There were three pools. I used one of them and it was just great to relax on the poolside amongst the gardens and swim to cool off. The pools are small though and this may not suit everyone. The counter staff were friendly and helpful and answered everything I asked about the hotel and getting to places. Breakfast included local dishes which I liked. The restaurant staff were also very friendly and helpful and as a single traveller I found them especially welcoming and good humoured. I would like to have stayed longer and would certainly go back there. I understand this to be a locally owned and managed hotel and they certainly try very hard to make you feel welcome and comfortable. ( I might add that I stayed in a different hotel at the beginning of my stay with a very different experience). Well done Bay Gardens!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mtl

hôtel très bien avec accès plage facile

Posted Jan 13, 2016
Pros: qualité/prix accès à la plage facile avec le transport gratuit... accès à internet très facile et haute vitesse.
Cons: augmenter les choix du menu pour le souper...On a pas tous envie de manger de gros repas... Le service est long pour le souper...
Hotel de bonne qualité à un prix raisonnable. Accueil très agréable avec leur rhum punch ou jus de fruit.. L'internet à haute vitesse est très apprécié. L'air climatisée fonctionnait très bien et la chambre sans être très luxueuse est très confortable. Les soirées avec musique très forte se terminent à une heure raisonnable et ne dérangent pas trop. Nourriture est très dispendieuse au restaurant de l'hôtel mais là-bas, tout coûte cher...Gros marché d'alimentation à côté de hôtel et plusieurs petits bistro à proximité.
4 out of 5
Recommended
for Families
by A verified traveler from Barbados

Great Service

Posted Dec 23, 2015
Pros: The customer service
Cons: none
Location: Close to the shopping malls and a variety of eating places.
I was and enjoyable stay with friendly staff. The customer service was top notch and breakfast was fabulous. I had the opportunity to lunch at their beach resort and tour the facilities that too was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Mom and Pop hotel.

Posted Nov 30, 2015
Nice Mom and Pop hotel. They were very accommodating and friendly. We arrived late at night as the restaurant was closing, but they were still willing to make us a burger. Keep in mind this hotel is a 1 1/2 hour drive from the main airport in St Lucia. It is close to a small airport across the island.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Nice hotel close to malls with duty free shopping

Posted Nov 25, 2015
I enjoyed every moment of my stay. The staff was very friendly and was always willing to lend assistance where possible. The breakfast was good and I had dinner one night at the hotel and thoroughly enjoyed the meal. I would recommend this hotel to anyone travelling to St.Lucia and want value for their money. Thanks to the management and staff of Bay Gardens Hotel for ensuring that I enjoyed my stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rodney Bay stay

Posted Nov 23, 2015
Pros: Staff
Cons: Updating of rooms
Staff were great! Rooms in hotel were tired and need updating. Benefit is you can get a shuttle to sister hotel to use their beach facility. close to Rodney Bay Mall and grocery stores.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

On profite des installations à 1 km

Posted Nov 11, 2015
Cet hôtel à un établissement soeur à 1 km, le Bay Gardens Resort, situé sur la plage et avec une énorme piscine. On peut y accéder et en profiter. On est près de tout. Le déjeuner est copieux et très bon. Il ne faut pas s'attendre à un hôtel4 étoiles mais c'est bien correct. Wifi très bien et à l'hôtel et au Resort.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Nov 3, 2015 on Hotels
Horrible, was unable to sleep in because there was construction going on in the room next door. Hotel management never informed me there was construction going on when I checked in. Very noisy hotel. Staff not friendly. Horrible place to spend vacation. Very disappointed
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 7, 2015 on Hotels
Our stay at bay gardens was very welcoming! Enjoyed every bit of it! Felt like home.. Staff members were very friendly
1 out of 5
by A verified traveler

Posted Oct 3, 2015
Would not recommend. Room not comfortable, need to update entire hotel.