Great value hotel, conveniently located
Posted Mar 5, 2017
The hotel was easy to find and the staff were friendly and welcoming, particularly with our two young children (6 and 4). Our room was clean, a reasonable size with a nice little balcony overlooking the pool. It was ideal for our needs. The pool is a reasonable size, clean and well kept. It is quite shallow, but this suited us with the kids. The hotel was full but did not seem busy or noisy at all and it felt safe. The buffet breakfast was good, with plenty of variety and friendly staff. We were given all the info we needed when we checked in, as well as a safe key. The hotel is conveniently located for the local shops and restaurants and is about a 15 min walk from the beach. The hotel provides a regular free shuttle bus service to and from its sister hotel that is situated at a prime location on the beach. With our package we could use the sun loungers on the beach and use the water park for free. They accommodated a late checkout for us for $40US which gave us another whole day at the end of our holiday.
Comment from Hotel Management
Mar 14, 2017 by Reah Lord, Marketing Officer , Hotel Management
Thank you for staying with us and leaving the valuable feedback. We are happy to hear you were happy with the level of service provided, convenient location and complimentary shuttle service. Lovely to hear you enjoyed your time at Splash Island Water Park and its ideal location. We are happy your overall stay was amazing as a result of our amenities, service, accommodations and fine cuisine. Great to hear you enjoyed the external activities nearby and we do look forward to welcoming you again!