Enjoy the pool area, all else is low standard
Posted Jul 20, 2016
The pool area is beautiful with plants, cabanas, waterfall, etc. Spend your time there. The hotel in general is not in good repair. The air conditioners struggle to keep 1 room tolerable. We had to close the bathroom door to help, but that made the bathroom unbearable. Front desk staff said all rooms had the same problem. Our housekeeper was very nice, but overall the hospitality is on level with the rest of the island, fairly low. There was no table or desk in the room, making it difficult to get any computer work done, or in room dining. Check out took over 30 minutes due to their poor system and wifi. Oh yeah, you'll struggle with internet access, forget about streaming anything. Breakfast is extensive enough for a free meal. Restaurant menu is very limited. This place is not used to having many rooms occupied, I believe.