Needs to do a full renovation.
Posted Jan 2, 2017
This is one of the worst hotel stay I've ever experienced. They need to have more workers, the staff is not as informed on customers issues. They have limited cleaning supplies, towels,hand,wash,beach towels. There is no way I would advise anyone to stay there. I will say the food was overpriced but we did enjoy it, after having to wait from anywhere between 1/2 hr or more to get it. There were too many problems to even discuss. Additional information below. Bottom line the pictures are very misleading online. They need to clean the pool and water areas daily. Travel agency should be held liable for customers being deceive.