Private pool

Reviews of Cap Maison Resort & Spa

5 out of 5
Cap Maison Resort & Spa
Smugglers Cove Drive, Gros Islet

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 226 reviews" "
Rating 8 - Good. 39 out of 226 reviews" "
Rating 6 - Okay. 11 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 4 out of 226 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've ever stayed in and this includes several other five star hotels. Spacious rooms (wide and tall), with perfect and quiet AC, amazing bedding, spacious bathroom and veranda. Super clean with zero mustiness that is so typical of some Caribbean resorts. I can't believe the resort is able to pull off such luxury accommodations in a hot, tropical climate. Very private property with lots of available seating in the common pool areas. I've never enjoyed the room experience in a beach resort as much as at Cap Maison and don't think I can replicate this experience in future beach vacations. Wish every hotel offered such exceptional accommodations.
Stayed 7 nights in Mar 2024
Response from Ross on Mar 26, 2024
Dear Helena Thank you very much for posting your review and w eare delighted that you enjoyed your accommodation and time spen with us at Cap Maison, St Lucia We very much look forward to your return With kind regardsRoss

10/10 Excellent

Madhubanti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amenities.
Stayed 4 nights in Mar 2024
Response from Ross on Mar 16, 2024
Thank you very much for posting your review and we are delighted that you enjoyed your stay with us at Cap Maison, St Lucia We look forward to your return Kind regardsRoss

10/10 Excellent

Donna

Liked: Amenities
Perfect
Stayed 5 nights in Jan 2024
Response from Ross on Feb 5, 2024
Dear DonnaThank you very much for submitting your reveiw following your stay with us at Cap Maison We very much hope to welcome you back in the futureWith kind regardsRoss

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and management
Stayed 10 nights in Jan 2024
Response from Ross on Feb 5, 2024
Dear Andrew Thank you very much for your comments and also for choosing to stay with us at Cap Maison , St Lucia We hope to wlecome you both back in the future Kind regardsRoss

8/10 Good

Michelle E

Stayed 4 nights in Oct 2023
Response from Ross on Feb 5, 2024
Dear MichelleThank you for taking the time to submit your review following your recent stay with us at Cap Maison, St Lucia We hope to welcome you back in the future Kind regardsRoss

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. The service was top notch an everyone was extremely friendly
Stayed 4 nights in Dec 2023
Response from Ross on Dec 12, 2023
Dear MoniqueThank you very much for review and it was great to read that you had such a great experienceKind regardsRoss

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Ross on Feb 5, 2024
Dear Elizabeth , We are delighted that you enjoyed your stay with us at Cap Maison, St Lucia and we look forwad to your return in the future With kind regardsRoss

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2023
Response from Ross on Aug 11, 2023
Dear JacquelineThank you very much for taking the time to post your positive reveiw following your recent stay with us at Cap Maison, St Lucia We very much hope to wleocme you back in the future Kind regardsRoss

10/10 Excellent

Mina, Canoga Country

Stayed 8 nights in Jun 2023
Response from Ross on Aug 11, 2023
Dear MinaThank you very much for your positive review of Cap Maison, St Lucia. It was a pleasure having you join us Kind regardsRoss

10/10 Excellent

Treylen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay with the BEST service. Some miscommunication was fixed very promptly. Food when ordered to-go was always on time and ready! Every employee at this resort was friendly and attentive!
Stayed 4 nights in May 2023
Response from Ross on May 22, 2023
Dear TreylenThank you very much for your positive reveiw following your recent stay with us at Cap Maison, St Lucia - it was lovely to read how well you were looked after We hope to welcome you back in the futureKind regardsRoss

10/10 Excellent

Shaun, surfside beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit, gorgeous property, the management has done a fantastic job!
Stayed 4 nights in May 2023
Response from Ross on May 15, 2023
Dear Shaun - thank you for posting your review following your recent stay with us and we are delighted that you enjoyed your time staying with us We look forward to your return Kind regardsRoss

10/10 Excellent

Sharanjit

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from ROss on May 9, 2023
Dear Sharanjit, Thank you very much for posting your rveiew and it is great that you enjoyed your time with us at Cap Maison, St Lucia We very much hope to welcome you back in the future Kind regardsRoss

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2023
Response from Ross on May 6, 2023
Thank you Daniel for posting your review and great to see that you enjoyed your time with us at Cap Maison, St LuciaWe hope to welcome you back in the future Kind regardsRoss

10/10 Excellent

Miaoting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Ross on May 2, 2023
Thank you very much for posting your review and w hope to welcome you back in the future Kind regards Ross

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a couple without kids, our stay at Cap Maison was wonderful. Beautiful grounds, great option of 2 pools - 1 adults only - and 2 delicious on site food options for the all inclusive. The steps to the beach + second restaurant are VERY intense, so a warning for folks with mobility issues, it’s a real hike on steep steps. Top-notch service, highly recommend.
Stayed 4 nights in Mar 2023
Response from Ross on Apr 3, 2023
Dear Alyssa,THank you for taking the time to post your review following your recent stay with us and it was lovely to ready that you enjoyed your time spent with us We hope to welcome you both back in the future With kind regardsRoss'

10/10 Excellent

Iain

Stayed 5 nights in Mar 2023
Response from Ross on Mar 22, 2023
Dear Iain, thank you for your review and its great to see you enjoyed your stay with us at Cap Maison, St Lucia We look forward to welcoming you back Kind RegardsRoss

10/10 Excellent

Marino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice and Clean property!! Very Romantic and the food was Great!!
Response from Ross on Mar 8, 2023
Dear Marino,THank you for posting your reveiw and I am delighted that you enjoyed your stay with us at Cap Maison , St Lucia Kind regardsRoss

6/10 Okay

Ryan

Disliked: Staff & service, room comfort
1 is enough
For Experienced young travelers, if you want to take a leisure trip, this location is not for you. The staff all around are slow, none attentive, and love providing false information. The best thing about the trip was the beach location. Other than that, we went thinking there were 3 dinner location options and was stuck with 2 for being on the all Inclusive plan as they told us they just discontinued the wine cellar part of the all inclusive. I never received my status perk for booking this location. The front desk almost had us miss our flight due to providing the wrong pick up time to the driver. Overall, 1 experience here is enough for us. The pace of the environment is more for senior citizens than young couples. All inclusive is useless, you pretty much pay for every experience anyway.
Stayed 4 nights in Mar 2023
Response from Ross on Mar 8, 2023
Dear Ryan Thank you for your review which I would like to touch on as I dont think you provide a fair reflection on what we offer.Our staff are by far our greatest assest and we receive high priase for their attentive and warm and caring service I am not sure why you would have thought that we have three restautants as we only advertise two - The Cliff at Cap and The Naked Fisherman The all inclusive package offers great value with two great restaurants to choose from and high qualityWe generally get a mix of guests both seniors and younger guests who are attracted by the peace and tranquilty of the resort and its location I am happy to read that you enjoyed the beach Kind regardsRoss

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here in January for our honeymoon. It's the best hotel I've ever stayed in. The decor, gardens and pool area is stunning as is the food. We went all inclusive which was definitely worth it. Nicest staff in the world. We can't wait to come back.
Stayed 10 nights in Jan 2023
Response from Ross on Feb 6, 2023
Dear Jonathan Thank you very much for your positive review and we are delighted that you enjoyed your time spent with us at Cap Maison, St LuciaWe very much look forward to your return Kind regardsRoss

10/10 Excellent

Timothy, Southborough

Traveled with partner
We had a very wonderful time here!
Stayed 4 nights in Jan 2023
Response from Ross on Jan 26, 2023
Thank you Timothy we are delighted that you enjoyed your time spent with us Kind regardsRoss

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good for any type of vacations
Well maintained resort with multiple pools, restaurants and private beach, very clean and gorgeous views
Stayed 4 nights in Dec 2022
Response from Ross on Feb 6, 2023
Thank you very much for posting your review and we are delighted that you had such a great stay with us Kind regardsRoss

10/10 Excellent

Barrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at Cap Maison! It is perfect for a romantic getaway. The staff truly goes above and beyond for each guest. We can't wait to come back!
Stayed 5 nights in Jun 2022
Response from Ross on Aug 2, 2022
Dear Barrett - delighted that you enjoyed your Romantic Getaway with us at Cap Maison and we look forward to your return Kind Regards Ross

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Ross on Aug 2, 2022
Thank you Susan and much appreciated Kind regards Ross

10/10 Excellent

Kendria Parsons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cap Maison is an amazing destination. Beautiful natural scenery combined with an amazing resort with first-class amenities. Everyone on the staff could not be more helpful or friendly. We felt pampered and well cared for - folks remembered us day to day and went out of their way to make the stay even more fantastic. Highly recommended!
Stayed 5 nights in Jun 2022
Response from Ross on Jun 13, 2022
Dear Kendria - thank you very much for posting your review following your recent stay with us at Cap Maison and we were delighted to read that you had a great stay and that you were well taken care of We hope to welcome you both back in the future Kind regards Ross

10/10 Excellent

Veronica, Black Hawk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure paradise!
Stayed 2 nights in Apr 2022
Response from Tricia on May 19, 2022
Thank you very much. It was a pleasure hosting you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Beautiful boutique resort with incredible food, drinks and service
Stayed 2 nights in Sep 2021
Response from Ross on Dec 21, 2021
Thank you very much for posting your review and also for the wonderful pictuers We hope to welcome you again in the future Kind Regards Ross

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like. Great
Stayed 4 nights in Nov 2021
Response from Ross on Nov 7, 2021
Dear Chad Thank you very and delighted you enjoyed your time spent with us Regards Ross

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Ross on Oct 23, 2021
Dear Bianca- thank you for chosing to stay with us and for taking the time to post your reveiw score We hope to have you return to St Lucia and Cap Maison in the future Kind Regards Ross

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully maintained, small, and quiet. Perfect for relaxing. The staff went out of their way to remember what you liked for breakfast. The food at the Naked Fisherman restaurant was amazing.
Stayed 5 nights in Oct 2021
Response from Ross on Oct 19, 2021
Dear Christopher, Thank you very much for posting your review following your recent stay with us and I am delighted that you enjoyed the experience We do very much hope to welcome you both back in the future Kind regards Ross

10/10 Excellent

Vivian

Stayed 2 nights in Aug 2021

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view and entire property were amazing. Staff incredibly nice! The Naked Fisherman restaurant was an amazing spot for lunch and dinner.
Stayed 7 nights in Jul 2021
Response from Ross on Jul 12, 2021
We are delighted that you enjoyed your stay with us at Cap Maison We hope to welcome you back in the future Kind Regards Ross

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite few rain showers and a hurricane it was an amazing stay. Beautiful location, friendly staff, location is gorgeous! Highly recommend for all, family, couples, kids!
Stayed 8 nights in Jun 2021
Response from Ross on Jul 8, 2021
Thank you very much for your review and it certainly was a little wet and wild ! I am delighted that your family enjoyed your time spent with us and thank you for your personal recodmendation Kind Regards Ross

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in the middle of Paradise!
St Lucia is gorgeous and Cap Maison matches it! A stunning boutique hotel with character and class! We had the most perfect room, more like an apartment, with incredible views and a pool on the rooftop terrace! Two delicious restaurants, beach access with fun water activities, a spa and great service! We did one excursion and decided not to do others just because we were so happy to stay at the hotel and enjoy it! We didn't do the all inclusive package, but we should have - menu changes daily for the main restaurant and it was great! Having breakfast on our balcony with the view was the best!
Our private dinner at the gazebo at sunset was wonderful!
Breakfast on our balcony!
The view from our room (Room 3)
Room had AC!!
Stayed 3 nights in Jun 2021
Response from Ross on Jun 9, 2021
Hello Andressa Delighted you enjoyed your time spent with us at Cap Maison, St Lucia and thank you for sharing your experience ..we very hope to welcome you back in the future Kind Regards Ross

8/10 Good

Verified traveler

Stayed 7 nights in May 2021

8/10 Good

Verified traveler

Stayed 5 nights in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional. Everyone there was just so kind, compassionate and mindful. Stacy was so funny and charismatic I traveled with my maniac children and everyone was so patient and understanding. . We stayed in a suite that was it for me to have a private pool for the kids to have to enjoy themselves in safely and privately . Thank you for making this experience so memorable .our time there was too short .
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner on the rock was amazing. The private dinner in the wine cellar is not to be missed. Beach area is small.
Stayed 5 nights in Feb 2021
Response from Ross on Feb 17, 2021
Thank you for taking the time to post your review and we are delighted that you enjoyed your experiences with us Kind Regards Ross

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2020
Response from Ross on Dec 22, 2020
Thank you for your review and we are delighted that you enjoyed your stay with us Kind Regards Ross

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Cap Maison was fantastic! After this unique year, we were ready to unwind and rest. We were given an upgrade to a villa with a rooftop pool. It was our private sanctuary, where we spent most of the day lounging on the rooftop and cooling off in the pool. It was perfect in every way. While families with young children were present, the resort is laid out in many ways to allow all kinds of guests to find their own slice of heaven. We opted for the Cap It All Inclusive option, which is definitely worth it. Cap Maison is a foodie's paradise, and we enjoyed the wide selection of food and drink available with the all-inclusive package. All of this is great, but the level of excellence is only achieved by the staff that work there. Every single person (and I really mean it) made us feel like home at Cap Maison. Everyone was so helpful and kind. They really go out of their way to make sure that your stay is nothing but spectacular (a special shoutout to Kesha at the Cap at Cliff for everything!). I see why it is one of the main reasons so many people come back.
Stayed 10 nights in Dec 2020
Response from Ross on Dec 16, 2020
Thank you very much for posting your review following your recent stay with us at Cap Maison, St Lucia It was lovely to read how much you enjoyed your time and managed to get that well deserved rest and also that you enjoyed the food within the Cap it All plan Kesha is one of our stars and she was delighted to see her name mentioned We look forward to welcoming you back Kind Regards Ross

8/10 Good

j skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
We loved the food
Stayed 4 nights in Dec 2020
Response from Ross on Dec 15, 2020
Thank you very much for posting your review following your stay with us recently Delighted to read that you loved the food - the kitchen will be very pleased We look forward to your return Regards Ross

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in St Lucia
We thought we had arrived in paradise, greeted by cold towels an champagne after a long flight from the UK and taxi to the hotel! The hotel and grounds are very beautiful with stunning views of the sea and sunsets. The hotel staff are genuinely very happy, polite, helpful, considerate and always went the extra mile if asked, most had worked there for years. My daughter feel ill and was in hospital for three days. The hotel sent food to the hospital including a new toothbrush and toothpaste! Called to check on her condition, organized taxis for me to and from. Made sure there was food for me when I arrived back late at night. That is the extra mile! They all helped and I will always be forever thankful to everyone for their support and our time with them. We have traveled the world- There is only one Cap Maison Resort and Spa. Thank you
Stayed 6 nights in Mar 2020
Response from Ross on Apr 14, 2020
Dear Sandra Thank you very much for posting your review and thank you for your praise of our team and I hope that your daughter has by now much better We very hope to welcome you both back in the future Kind regards Ross

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place!! The photos don’t do it justice. Peaceful, beautiful, quiet. Wonderful crystal clear beach and great beach bar! Paddle boarded and snorkeled right off the beach. Service was impeccable, Cyril was fantastic at the pool - I had a constant flow of mimosas! We will definitely be returning!!
Stayed 5 nights in Feb 2020
Response from Ross on Feb 24, 2020
Thank you very much for taking the time to post your review following your recent stay with us Great to hear you enjoyed your time with us and Cyril was delighted by your shout out We look forward to welcoming you back in the future Kind regards Ross

10/10 Excellent

Gary, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Very friendly service. Property very well maintained. Most comfortable lounge chairs around the pool in the world.
Stayed 5 nights in Feb 2020
Response from Ross on Feb 13, 2020
Dear Gary Thank you for posting your review following your recent stay with us at Cap Maison, St Lucia Delighted that you enjoyed the experience and yes - we often find guests asleep on those loungers ;) We hope to welcome you back in the future Kind regards Ross

6/10 Okay

ebcalgary

Traveled with partner
Liked: Property conditions & facilities
The restaurant right on the beach is cute. The rooms are huge and ours had a pool on the roof. Unfortunately the pool was very cold.
Stayed 3 nights in Feb 2020
Response from Ross on Feb 6, 2020
Thank you for taking the time to post your review following your stay with us at Cap Maison Kind Regards Ross

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019
Response from Ross on Dec 4, 2019
Thank you for your positive review of Cap Maison, St Lucia. It is very much appreciated Kind Regards Ross

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
A pretty hotel set in immaculate gardens, surrounded by outstanding natural beauty. The layout was perfect, the restaurant felt like a glorious ship taking in amazing views from all directions. The steps down to the beach were enchanting rather than the task i imagened. Staff were welcoming and the Spa was great.
Stayed 7 nights in Nov 2019
Response from Ross on Nov 25, 2019
Thank you very much for posting your review and we are delighted that you enjoyed your time spent with us at Cap Maison, St Lucia We hope to welcome you back at some point in the future with kind regards Ross

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Beautiful and peaceful
Stayed 7 nights in Oct 2019
Response from Ross on Nov 18, 2019
Dear James - thank you for your review and delighted that you enjoyed your Honeymoon spent with us at Cap Maison Kind Regards Ross

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Ross - General Manager on Nov 12, 2019
Thank you for taking the time to post your review following your stay with us at Cap Maison, St Lucia