Ratings based on 813 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

great vacation

Posted Sep 1, 2015
Coco Palm hotel... Great hotel to stay at. Close to shopping, food and night clubs. 10 mins walk to beach. Very helpful and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel et l'ensemble du personnel très accueillant

Posted Sep 1, 2015
J'ai passé un séjour très agréable. Le personnel très sympathique et aux petits soins. Rien à redire non plus de la chambre avec accès piscine c'est une merveille.
4 out of 5
Recommended
for Everyone
by A verified traveler

Suggestions

Posted Aug 29, 2015
It would be nice if they wrote down your room number and breakfast information instead of verbally telling you and expecting you to remember it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice Hotel for the entire family...

Posted Aug 26, 2015
Pros: The ambiance. Perfect relaxation...
Cons: NA
Location: Its perfect area for shopping, many duty free stores and malls. Everything is readily accessible including the beach, play park for the kids.
The staff is very friendly and accommodating. The food was very tasty and it carried both local and international cuisine.. The ambiance was really beautiful and the hotel is located near duty free shopping stores and malls. The area is really full of activity for night life also. Coco Palm is really a great hotel, I would recommend it for anyone wishing to visit St Lucia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tobago

Nice hotel close to shopping centre

Posted Aug 23, 2015
Pros: I liked its proximity to the shopping centre. Also, I liked the staff's friendliness.
Cons: The second restaurant can ensure that the guest receives what is stated on the menu.
Location: Nice (just off the beaten path) location, about 15 minutes from Castries. Close to the various necessities that one might want (grocery, pharmacy).
Arrival was incident-free. Check-in was quick. Complementary drink was an added plus. Room was clean and tidy. Hotel facilities (pool was our favourite) was superb. Great idea to have the pool no deeper than 4 feet. Food was tasty but monotonous. Same dinner menu offered repeatedly - challenge for someone staying 5 - 6 days who does not feel to go out and buy something. Food in second restaurant (down below) was nice. However, there were issues with quantities provided. Menu stated whole salmon, but what was served was half. The excuse given was that the fish was filleted. When it was pointed out that there should then be 2 pieces of fish on the plate, the attendant then suggested that I speak with the cook. Some TV channels did not have sound (the higher ones - 100+)
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Nice facilities and comfortable beds

Posted Aug 19, 2015
Pros: The breakfast
I was accompanied by my daughter and granddaughter and the hotel had something for each of us to enjoy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotel overall. Perfectly situated.

Posted Aug 9, 2015
Pros: Everything.
Cons: The WiFi. The reach is not always good enough.
Location: Nicely situated. You can walk to restaurants. There is a variety of restaurants.
We stayed for 6 nights. We had a 2 room suite, with 2 bathrooms. My son was with his friend, so it was ideal. Very comfortable, clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barbados

Best location next to beach, popular bars, mall

Posted Aug 7, 2015
Pros: Everything
Cons: Can't think about anything at this moment.
Location: Best location in Rodeny Bay
I liked the hotel very much. It doesn't look very luxurious on the outside but it had all I needed - good mattresses, great bathroom, breakfast variety, curtains fully blocking the light, great location and excellent staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, near beach.

Posted Aug 6, 2015
Had no hot water in bathroom, queried it..but never got it fixed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

From checking in to checkout everything was great

Posted Jul 31, 2015
Staff was very professional at all times all requests were handed in timely manner