Standard Room, Pool View | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Coco Palm

3.5 out of 5
Coco Palm
Rodney Bay Village, Gros Islet

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1004 reviews" "
Rating 8 - Good. 378 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was fantastic with amazing food a short walk to the beach. The all inclusive option was a phenomenal value. Staff were fantastic and the pool was great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Leanna, Arima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Candance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the rooms feel very historically French they were clean and spacious. The dining and Bar staff was the best experience. They were very kind and treated us like family!! Shout out to Miguel and his staff! The pool was spacious and clean. The weekend entertainment was wonderful. The all inclusive package is definitely the way to go here.
Stayed 6 nights in Mar 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Coco Palm were amazing and the property is very clean, rooms are very big. The breakfast was good but quite basic. The only problem was the loud noise from a nearby club that went on until 2 am every night I was there. It's not part of the hotel so the staff can't do anything about it.
Stayed 1 night in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great restaurant
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse

Stayed 9 nights in Feb 2024

6/10 Okay

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t enough entertainment during the week. The service was a bit slow. The upcharge of the food & drinks with all inclusive, bartender’s & waitresses are not aware.
Stayed 5 nights in Feb 2024

8/10 Good

Alicia Antoinette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, their pool and the bar/restaurant are very nice. The food at the restaurant was one of the best in the area. We tried multiple different restaurants and still came back to Ti Bananne. The wait staff is ok. Some are very friendly and others neutral. Parking for the rental car was very easy, close and safe. There is an easy walk across the street to the public beach. This small section of Reduit Beach was less crowded and nicer than the beach by the other resorts.
Stayed 7 nights in Feb 2024

10/10 Excellent

Mr.Maurice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience for the fifth time was more enjoyable thanks to the staff who were accommodating and very friendly,my room i rested very comfortably along with the view i had (pool view).Breakfast was great( very good omelets)...wish i had more time to stay.Maybe next time as my primary goal was to attend meetings.
Stayed 3 nights in Feb 2024

8/10 Good

Vincent

Stayed 3 nights in Feb 2024

10/10 Excellent

Shenelle Alviana

Stayed 4 nights in Feb 2024

10/10 Excellent

BORIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we booked with Coco Palm. Very good location, close to many restaurants around Rodney bay and also very close to reduit beach. Staff very friendly and attentive. Everyone was nice. Property was clean, pool was good (used it only 1 time, preferred the beach), bar was great and plenty of selections. Breakfast very good in the morning. Had dinner one time at the only restaurant onsite, slow service and I presume they were understaffed, I had an issue with my plate, but they fixed it quick. Food was flavorful. Close to everything. The one drawback, it’s right across from the 2 night clubs that are blasting music till 3am every night. We had to use headphones in order to sleep. But that’s not something the hotel can change, we still enjoyed our stay very much.

6/10 Okay

Samuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The property is a great to-go for me many times. This trip I felt rushed at breakfast. Staff was just constantly hurrying around to clear tables and not checking on the guest dining in the restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly and enjoyable stay. Meals and service were excellent.!👍
Stayed 2 nights in Dec 2023

10/10 Excellent

DAVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were extremely polite and accommodating. Shout out to the dining room and kitchen team. Excellent Job. Will definitely recommend to family and friends.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Stayed 4 nights in Jun 2023

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love love love this place. VERY clean. highly recommend.
Stayed 8 nights in Jan 2024

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, very clean with a great pool that is opened until late and you can swim until late. The facilities are very good and the breakfast has lots of choice. The location is perfect close to the beach and the town.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy we stayed at this property! After some mixed reviews we were a little worried, but everything was incredible. We didn’t do the all inclusive option, just breakfast included which was great every morning with a fresh omelet station. Being so close to town - about a 2 minute walk, we were able to try different local restaurants. Very close to shopping areas & dining options. Pool area is gorgeous & staff were all very helpful and friendly. Would recommend & will be back !
Stayed 5 nights in Jan 2024

4/10 Poor

Timothy

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Fred Di

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco Palm is a short five minute walk to Reduit beach. Ti Bananne is their onsite restaurant. It is one of Rodney Bay's best restaurants. It does French Caribbean cuisine. The wine list is limited and needs more offerings (they are working on it) but the food was very good the both times we went. They have a well stocked bar with premium brands for other drinks. We also had buffet breakfast included with our stay. It had lots of variety, good quality and no need for you to eat lunch. They can also make espresso based coffee. Everyone on staff was very warm, friendly and helpful. After a few days, they treat you like family. Coco Palm is located in an area with many restaurants and bar options to walk to at night. Overall, I highly recommend it for your stay in Saint Lucia.
Stayed 7 nights in Jan 2024

10/10 Excellent

Clarisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Coco Palm. It was clean and staff was very warm and accommodating. The food was excellent with vast menus for meals and drinks. Its location was ideal, walking distance to shopping, the water park and beaches. Even though this was my second visit to the island, my stay at Coco Palm is by far the most memorable and cherished vacation.
Stayed 4 nights in Jan 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Davey

Liked: Cleanliness, staff & service, property conditions & facilities
Room 114 ill always request but ill like a king bed next time.
Stayed 3 nights in Jan 2024

6/10 Okay

Monica

Business traveler
Liked: Cleanliness, staff & service
One of the beds was quite creaky. It was a disturbance for both parties staying in the room
Stayed 3 nights in Jan 2024

10/10 Excellent

Sadiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lyndon, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

florence

Liked: Cleanliness, staff & service, property conditions & facilities
This place always feels like home.
Stayed 2 nights in Dec 2023

6/10 Okay

Alexandra

Stayed 1 night in Jan 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awesome apart from you are right next to the disco, so on a Friday and Saturday, be ready to “enjoy” the music from the street party till about midnight; that is unless you are actually part of the street jam 😃
Stayed 2 nights in Dec 2023

10/10 Excellent

Karalee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco Palm was a lovely hotel and I would highly recommend it. It was very clean and well kept, the staff was friendly and it was close to all amenities. Buffet breakfast was plentiful and there was a bar on site which was a nice area to have some drinks. The beach was a short walk away and you could rent chairs and an umbrella from one of the locals. I would stay here again.
Stayed 7 nights in Dec 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I was bitten by fire ants, many times.
Stayed 7 nights in Dec 2023

8/10 Good

Akil

Stayed 1 night in Dec 2023

10/10 Excellent

Sevra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Scenic beautiful 😍
Stayed 3 nights in Dec 2023

6/10 Okay

Valerie

Stayed 4 nights in Dec 2023

10/10 Excellent

Brett

Stayed 4 nights in Dec 2023

6/10 Okay

Darnie

Traveled with group
Liked: Staff & service
Bathroom wasnt the cleanest, needs upgrading
Stayed 4 nights in Dec 2023

8/10 Good

Ge

Stayed 3 nights in Dec 2023

6/10 Okay

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place but loud!
Noisy place to stay. You hear the pumping music from across the street until they close at 2 am.
Stayed 7 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property. Close proximity to nightlife in Rodney Bay.

6/10 Okay

Shakita

Stayed 3 nights in Nov 2023

10/10 Excellent

Shanita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, bar staff was very helpful lovely place to relax
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 7 nights in Nov 2023

8/10 Good

Mr.Maurice

Stayed 3 nights in Nov 2023

10/10 Excellent

shanyse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from CLG on Dec 4, 2023
Good day Shanyse,Thank you for staying with us and posting an excellent review. We trust that you will return to us and send us your referrals. Kind regards,

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the swim up pool rooms for 4 night's. I truly wished i had booked for longer. The included breakfast in the morning was excellent with plenty of variety. The room itself was spacious, very quiet and impeccably clean. The staff were the friendliest i experienced during my stay in Saint Lucia. The property does not have direct beach access however its just a short stroll and the shopiing malls and restaurants of Rodney bay are literally right outside the property. Great value overall and i personally would be happy to visit again.
Stayed 4 nights in Nov 2023
Response from CLG on Dec 4, 2023
Dear Vincent, Thank you for taking time to post such a wonderful review. We are happy to know that you enjoyed everything to include our hospitality. Please do not keep our hotel as a best kept secret - do share your experience with your family and friends. We look forward to welcoming you back in the future and thank you once again for making us your choosing us as your choice hotel.

8/10 Good

MarcAnthony, Asuncion

Stayed 7 nights in Nov 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet even though it is close to the shopping areas. It was very clean with a very friendly staff. what I don't like is the road to the beach, it's not far but the conditions are not good. The walking from the main road to the beach needs to be fixed.
Stayed 6 nights in Oct 2023
Response from CLG on Dec 4, 2023
Dear Patrick, Thank you for taking time to post such a wonderful review. We are happy to know that you enjoyed everything to include our hospitality. Thank you for pointing out the road to the beach nearest to the hotel was not good. We try to dissuade guests from taking this track as it is unsafe and unsightly . Your information shared allows me to reiterate to the front desk team the importance of speaking to that location in our briefing with our guests. Please do not keep our hotel as a best kept secret - do share your experience with your family and friends. We look forward to welcoming you back in the future and thank you once again for choosing us as your choice hotel.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from CLG on Dec 4, 2023
Dear Jean, Thank you for taking time to rate us on your experience. We are happy to know that you enjoyed your stay. Please do not keep our hotel as a best kept secret - do share your experience with your family and friends. We look forward to welcoming you back in the future and thank you once again for making us your preferred choice hotel.