Ratings based on 1,071 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to the shopping area

Posted Jun 28, 2017
My experience was very nice, it really takes much to upset me. The front desk and restaurant staff was AWESOME.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, friendly staff, near the beach

Posted Jun 26, 2017
Great hotel. Staff are very helpful and welcoming. 5 minutes from the beach and shopping mall. Room was very clean with good facilities (e.g. tea making facilities, A.C, satellite T.V, fridge) Two restraurants on site serving a variety of food and a big pool! Would definately recommend. Only have 4/5 because some items were not replenished by housekeeping on occasion e.g. tea bags, toilet roll although staff were more than happy to provide when asked.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Lucia

Clean rooms, friendly staff

Posted Jun 25, 2017
Nice boutique resort in close proximity to malls, restaurants, beach etc. Most impressed with the clean rooms, friendly and efficient staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from J, Utah

Nice hotel close the beach, shopping, and food.

Posted May 3, 2017
We had a great experience here. The grounds were very nicely kept. Breakfast was delicious every morning. Loved the location and the staff was very friendly and accommodating. I would recommend this hotel to anyone.
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
4 out of 5
Recommended
for Everyone
by A verified traveler from TNT

wonderful ambiance, small intimate hotel

Posted May 1, 2017
Pros: staff and the food was delicious
Location: Lots of restaurants and bars nearby..good location.
The Coco palm is a small, cozy hotel. It was a relaxing experience. The staff are extremely polite, warm and welcoming.
Comment from Hotel Management
May 13, 2017 by Mrs G , Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great hotel, great location

Posted Apr 30, 2017
Great hotel for the price you pay, perfect locatiOn for the shops at Rodney Bay and Reduit beach. The staff were very friendly and we were impressed with the complimentary breakfast, along with any food we ordered. Would stay again!
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Great location and service

Posted Apr 23, 2017
I had an amazing time at Coco Palm and the suite that I stayed in was extremely comfortable and clean.
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
3 out of 5
by A verified traveler from Caribbean

Mixed bag

Posted Apr 15, 2017
Pros: Location
Cons: Room maintenance, wi-fi strength in rooms, no shower door, friendliness of some staff in the restaurant
Location: Close to the beach, malls and taxis into Castries
My friend has terrible allergies and the mold in one of the rooms affected her to the point where she lost her voice. After waiting a few hours, she was finally moved to another room. Nice of them to upgrade her to a suite! However, the hotel staff moves at their own pace. Had to complain about wi-fi, toilet situation to staff who took their sweet time to address it. Ver convenient location but will not recommend as a great choice, just ok. Definitely will not return either!
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

A great relaxing vacation with exceptionally staff

Posted Apr 14, 2017
Pros: The suite, the grounds, the restaurants, the bar, the staff, the receptionist......everything.
Cons: A larger variety of wines
Location: In the heart of the liming strip, so there is an abundance of food and drinks and music. Close to the beach and to Gros Islet festival/lime on Friday
It was fantastic. The location is great, the food and drinks were exceptional. The staff was very accommodating and went out of their way to ensure we had a great time.
Comment from Hotel Management
Jun 16, 2017 by Mrs G , Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel, fantastic staff

Posted Apr 13, 2017
Pros: Staff, pool, breakfast buffet, bar food and drinks
Cons: Free bottled water (or a water filter) in room, thinner pillows
Location: Good location, close to Rodney Bay mall and restaurants. Beach is relatively close - good for swimming, snorkeling and lazing about.
We spent three nights at the Coco Palm during our visit to St Lucia. The hotel itself is comfortable with a lovely pool area. It is a bit far from the beach, but there is a short cut just off the main entrance road (ask the doorman). Highlights include the incredibly kind staff who are so well trained, along with the delicious daily breakfast buffet. Drinks at the bar are well priced (for Rodney Bay) and very tasty. They make a delicious roti - my personal favourite was the fish. Rooms are comfortable, though the pillows were too fat for my taste. There is no bathtub in the bathroom, showers only (we stayed in a garden terrace room). There is a Massey grocery store at the mall nearby where you can pick up water and other snacks for during your stay. All in all, a great few days at Coco Palm.
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well