Ratings based on 184 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by Rod from Charlotte

Ok, nothing special for the price

Posted Jul 6, 2016 on Hotels
Aside from the street football, not much going on here. Hotel staff was friendly, room was very clean and spacious, but food was sub-par! Resort was running at 20% occupancy so I guess they didn't have enough staff to service beach area. Zero night life on property but close enough to walk to mall area. Will probably not stay there again.
5 out of 5
by A verified traveler

A Place to Relax

Posted Apr 15, 2016 on Hotels
Our stay was very pleasant because of the hospitable staff at Rex Resorts. The restaurant experience is wonderful, such a variety. Pool, beach, and spa are very relaxing. Nice experience.
Comment from Hotel Management
Jul 23, 2016
Many thanks for taking the time to post your comments on your recent stay with us at the Royal. It is indeed a pleasure to know that you enjoyed your time with us ,especially our menus, the friendly staff and the other facilities We look forward to your return visit in the not too distant future. Best wishes Richard Michelin General Manager
5 out of 5
for Everyone
by A verified traveler from New England

Nice hotel close to the beach

Posted Apr 11, 2016
Pros: The beachfront room has loungers and large veranda. It was lovely to sit and relax privately. The bartenders were fun and entertaining.
Cons: the end unit had extra windows. The bedroom did not have a black out curtain and it should for those who don't like to wake up with the sun.
Location: Location is perfect! Lots of great food and bar options nearby and 2 malls within walking distance. It's a quick ride to the Friday night street party
The hotel is in a great location right on a great beach and near good restaurants. The pool is nice and the swim up bar is nicer. The staff were all great and Dexter, Nigel, and Troy behind the bar really made the experience fun. It is not inclusive but you don't need it to be with all the food options nearby. We got a hut everyday at any time, it wasn't a problem. We paid for an ocean view room and were upgraded to a beachfront and it was amazing! Waking up to waves every morning was very relaxing. We thoroughly enjoyed our stay here.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thank you for posting your review. We are delighted that you found our Beach front location perfect, our staff friendly and the meal options within walking distance very convenient. I have noted your comment regarding the blackout lining on the curtain. We hope to see you back with us to stay in the not too distant future Best wishes Richard Michelin
5 out of 5
for Everyone
by A verified traveler

Amazing honeymoon

Posted Apr 9, 2016
This hotel has the best beach on the island. The swim up bar is awesome and has bartenders that make you want to stay and relax forever. The breakfast was great, it had everything I could ask for including some local fruits that were exciting to try. The ladies there remembered us every morning and greeted us with welcoming smiles. The staff went above and beyond to give us a honeymoon to remember. They even helped my husband plan a romantic evening with a dinner at the excellent restaurant Chic inside the hotel, followed by champagne and flowers and chocolates when we came back to the room later. The room was comfortable and the rainfall shower, huge tub and double sinks were great.
Comment from Hotel Management
Aug 21, 2016 by General Manager, Hotel Management
Many thanks for posting your comments .We are happy that you had an amazing honeymoon with us and that you enjoyed our Beach front location and that our Staff made you feel very comfortable. Glad that you were able to experience our fine dining restaurant CHIC. Our entire team and myself wish you our sincere congratulations and our very best wishes for the future. Richard Michelin
5 out of 5
by Jodi

This traveler left a rating score only Posted Mar 16, 2016 on Hotels
3 out of 5
by A verified traveler from Utah

Close to beach

Posted Mar 3, 2016
Pros: Our room keeper, breakfast and the beach,
Cons: The hotel is not a 4 star. It is aging and its looking like it's in need of a remodel.
Location: Lots of close food nearby within walking distance and beach was good.
The Good: Our room keeper, Sansha was the only reason I would return to the Hotel. She really went out of her way to provide excellent service. I also would rate the Breakfast Buffet as 4 stars. It had just enough to have variety. Beach was great. The Bad: Overall service was pretty Average to poor. Pool/beach attendants did next to nothing. Most times it was "self serve". The Ugly: The first night they put us in a horrible room. Although it was clean,it was extremely noisy. Room 1128 on the ground floor. It was as if no door and walls were present. All noise reverberates off the floor and wall and come straight into the room. They did move us the following evening and from there and it was much better. Stay off the 1st floor if you can.
Comment from Hotel Management
May 24, 2016 by General Manager, Hotel Management
Thank you for your comments. It is most regrettable that we were unable to meet all of your expectations and your comments have been noted .Please accept our sincere apologies for any inconvenience your first night. The pool service has also been addressed. It is good to note that our team member Sancha went out of her way to make your stay as enjoyable as possible and that you enjoyed our breakfast buffet and beach front location. We do hope you might change your mind and return another day Best Wishes Richard Michelin
4 out of 5
for Everyone
by A verified traveler from Boonsboro, Md. US

Everything you need for a comfortable stay.

Posted Dec 24, 2015
Pros: Location, comfort, friendliness of staff.
Location: 2 malls for shopping, all varieties of food (including a Brooklyn Pizza place that my wife loved) and a casino, all within walking distance.
My wife and I spent a week at Royal by Rex.....late December. The staff was very accommodating, very welcoming when we checked in, complimentary rum punch and everything! The room was very elegant, modern. The bed was super big and comfortable. The bathroom, aside from some shower drainage problems which they came very rapidly and fixed, was modern and accommodating. Rainforest shower and large soaking tub, very nice! As some people have said, the living room modular furniture was a bit uncomfortable. We had a couples massage in the spa, it was absolutely wonderful. The pool area was very nice, several covered beds to choose from and lounges. The swim-up pool bar was cool...and the bartender made some serious Pina Coladas and Rum Punches. We tried the breakfast buffet, it was decent...just a tad pricey. All in all a very wonderful experience.
5 out of 5
by Katie from Brooklyn

Amazing Location and Fabulous Hotel

Posted Nov 24, 2015 on Hotels
This hotel was amazing! Super clean, super modern, comfy bed, clean room, loved the beach and palapas, great pool with swim up bar, friendly service, delicious breakfast, super convenient walk to area bars and restaurants just down the street. LOVED IT! Wi-Fi worked all around the resort as well.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2015 on Hotels
5 out of 5
for Couples
by Kadir M.

awesome vavation

Posted Sep 16, 2015 on Orbitz
Staff is super friendly and always available to help. Carnival cruises is must. Also be sure to try the buffet breakfast very well put together and the food is very tasty. Beautiful hotel beautiful surroundings.