Nice hotel and food but some admin issues
Posted Feb 15, 2016 on Hotels
Halcyon is a lovely hotel and the food was great. Overall it was good value booked through hotels.com and the food and grounds are lovely.
Some things need updating for example the sun lounger mattresses are very old and grotty.
Also the admin for the hotel is very poor. We requested to be collected from the small regional airport and we made the request 3 times, by Hotels.com, via the UK Sandals CS team and then when I checked in on line and despite all of that they still didn't collect us from the airport.