Ratings based on 354 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Missing so much

Posted Nov 16, 2016
Pros: Some staff was friendly and amazing. Food is good at some places. Great excursions and activities staff.
Cons: Must have reservations. Can only eat at each place once. Can only eat during alotted hours and nothing available after 10pm. All Entertainment ends at 11pm. Bars stay open until 12 but staff becomes moody and does not like to serve past 11. Bars are bee infested because they leave out syrup. No hot tub . towels are usually empty by noon and are not restocked.
Location: Of you leave the resort, do not bring cell phones or jewelry you will get robbed.
Comment from Hotel Management
Jan 13, 2017 by Admin Secretary, Hotel Management
Thank you for taking the time to share the feedback with us. We are truly happy to hear that you enjoyed the services and product that we offer to your our valued guests. We will address the issues that you have brought to attention as we want to ensure that at all times that the services and product that we provide to you our valued guest is the best. We thank you and wish you well.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great resort and activities

Posted Nov 15, 2016
Had a great time! Water sports were amazing and the excursions also very well organized. Staff is super nice and the restaurants are good too! Great position and lovely beach.
Comment from Hotel Management
Jan 13, 2017 by Admin Secretary, Hotel Management
Wonderful photos. Thank you for taking the time share your stay with us. It was our pleasure to be of service to you. We thank you and wish you well.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice hotel with fun water sports and more

Posted Oct 31, 2016
Pros: It as clean and what's included.
Cons: Better food and vegetarian dishes.
Location: Traveling is tricky when you head south towards Soufree but there are some great things to do there, visit Marigott Bay nearer to Castries and Hotel
I recommend the St James resort where we stayed. It's about 1 1/2 hour drive from airport on the northern side of island. We rented a car and we're a little adventurous. Travel is a little tricky due to winding, steep roads. Get a good car if you are good driver. Also driving is on the left side but roads are generally ok. From an awe nature experience the views are amazing! Especially near the Pitons. Nice people and you will see some poverty too though. I was also surprised to see a few horses running free near the roads, they are calm but be careful driving also for the dogs running around. The two Pitons are beautiful. Loved most things to do but there was not any great snorkeling to find, probably the scuba diving is better. I've been to several of the islands and this is one of my favorite because of the beauty. Other islands have nicer beaches maybe but I like the rain forest and mountains.
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
So happy that you enjoyed the island and the hotel. It was our pleasure to have you here with us. Thank you for taking the time to share your feedback and suggestions. I am sure another traveler to the island will find it helpful. We look forward to welcoming you back to our bit if paradise and your home away from home!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel, nice activities, we enjoyed our stay!

Posted Oct 26, 2016
Hotel was clean and has great views. We had so much fun in the short stay here and loved the Tour boat at the Calypso Cat! Thanks to all the crew for making our anniversary trip memorable!
Comment from Hotel Management
Nov 21, 2016 by Executive Secretary, Hotel Management
It was our pleasure to have you here with us and we look forward to welcoming you back soon. Thank you for taking the time to share your feedback with us.
3 out of 5
by A verified traveler from FAIRLESSHILLS, United States of America

water was not clean we can not go on beech there

Posted Oct 18, 2016
sea water was dirty color we have travel 20 minute to find clear sea water pull water and bar and staff to the hotel was very good
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
We are sorry that we could not have done anything about the water but due to the rain it has made the Sea water less clearer that usual. Thank you for taking the time to share your feedback with us. We are so pleased that you enjoyed your time here with.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Terrific week at this hotel.

Posted Oct 13, 2016
Pros: I think the weekly beach party was awesome. Quite a bit of work and effort goes into making this an absolute highlight
Cons: I can't really say that I was really disappointed in anything. It is a distance from the airport but so are most of the hotels and resorts.
Location: A distance from airport but many things to do locally including shopping, casino, pudge on island and excursions thru the hotel.
I think they did a great job. Employees were friendly, bed and room comfortable and convenient to get to, food was good and quite a variety of choices, entertainment was good, weekly beach party excellent, and many water sports, pools and beach to chose from.
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
We are truly pleased that you enjoyed Fete bor la mere it is by far one of the best parties on the beach. We love putting the event together and seeing how happy this makes our guests and showcasing what the island has to offer with our food and beverage as well as our neighboring islands. Wonderful to hear that you enjoyed the facilities that we offer and you were looked after by our most valuable asset our staffs. Thank you so for taking the time to share your feedback with us. We will most definitely share with our team and we look forward to welcoming back to our bit of paradise and St. James's Club Morgan Bay Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good vacation

Posted Sep 30, 2016
Check in was quick and easy only thing is that they charge you $300 in check in for deposit but will get refunded it back when you check out! Rooms was clean but just wished wifi worked in the rooms because they only worked in lobby and sunset lounge! They have plenty of places to choose from but I've only are at bamboo place for buffet and I think tree too grill! Their coffee spot was great for hot or cold coffee drinks or teas and pastries! There are no elevators so if you stuck on 3rd floors like me keep in mind you gotta walk three sets of stairs everytime to get to your room! It's a great all inclusive hotel
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
We would like to thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed the facilities that we offer to you our valued guests. We hope that you visit our bit of paradise and the St. James's Club Morgan Bay hotel sometime soon. It was our pleasure to be of service to you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, fabulous holiday!

Posted Sep 28, 2016
Location: Climb the gros piton but bring plenty of water! Sunset cruise and snorkeling Rodney bay / pigeon island exploration
Excellent variety of restaurants, food, drinks, places to relax and activities! Very friendly and helpful staff. All in all everything you could possibly want from an all inclusive holiday!
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
Fantastic. It sounds like your vacation on our island was filled with adventure and pleasing to hear you enjoyed it all. We are so pleased to hear that you enjoyed the facilities that we offer to you our valued guests. It was our pleasure to be of service to you. Thank you for taking the time to share your feedback with us
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Very nice all-inclusive hotel experience. Ample access to many water sport activities.
Comment from Hotel Management
Nov 16, 2016 by Executive Secretary, Hotel Management
We are pleased to hear that you enjoyed the facilities that we offer to you our valued guests and we thank you for taking the time to share your feedback with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

It's really a nice hotel to have a vacation

Posted Sep 5, 2016
At first a had some issue when we first check -inn, but after it was really nice. The room and the restaurants was really nice, beach pool's my wife love them all. And you know there's an old saying. A happy wife is a happy life, and she was really happy.
Comment from Hotel Management
Oct 23, 2016 by Admin Secretary, Hotel Management
We are so happy that you shared your feedback with us and enjoyed your time here with us. We hope to see you soon and wish you all the best