Ratings based on 381 Verified Reviews

4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Pros: food,entertainment, and general service was good.
Cons: there was a garbage smell on the beach. containers should be sanitized. the soda and water machine never had ice. there should be more ice machines.
FOOD WAS VERY GOOD.Wednesday beach party was lots of fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Views, Overall Great Vacation

Posted May 22, 2017
Pros: The grounds were beautiful, food was really good. The Wednesday night beach party was great, overall it was a great place, we had a lot of fun.
Cons: Some of the workers were rude and seemed like they were not interested in helping you. The gym was small and only 2 treadmills.
Location: The location of the Hotel was great. It was quite a ride from the airport - approx. 1-1/2 hours.
Went to St. James Club Morgan Bay for My 50th. Birthday, the hotel was a little dated, but very clean and the grounds were beautiful. The activities that were included were awesome, however sometimes you felt that you were bothering them when you wanted to use the equipment. There was very little direction as to what to do and where you could go and not go while on the equipment. The Food was very good and they had a lot of activities to keep everyone busy, from water skiing to paddle boating, yoga in the water, water aerobics, Volleyball etc...We did do the Dune Buggy's to the Zip lining and would highly recommend the Zip Lining. The Dune Buggy's were a little bit different because we had to drive on the right side with the stick shift on your left, the roads (where you rode the dune buggy's) were right through the town and that was a little bit scary - the roads are narrow, a lot of turns, hills and there seems to be no rules for the other drivers. We did the Joy cruise that went to the mud baths, sulphur springs, and waterfall. That was a whole lot of fun. Lunch was at the house of the owner and they had made a birthday cake and sang happy birthday to me. I would definitely recommend the Joy Cruise. Al In All it was a great vacation and would definitely go back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Pros: Mostly the staff. The grounds were pretty the beach however was small.
Cons: The rooms could use an update but you don't go there to sit in your room.
Location: Every trip was quite a distance so cab rides were expensive. Rodney Bay was close enough.
The staff was excellent , they were just charming. The food was good not great but Carribean Foods tend to be very different from the good old USA. There was always something going on and the pools were great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Great Hotel.. Beautiful Satff

Posted May 16, 2017
I went to St James and was totally impressed and please with the facilities and staff who were courteous and very attentive... Food at the 5 yes I said 5 restaurants was magnificent... only small draw back only place you can get WiFi is at the front desk reception area but it didn't take away from my experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2017
overall an amazing experience. clean, great staff, good food, & everything you need in one location
Comment from Hotel Management
May 15, 2017 by Admin Secretary, Hotel Management
Thank you for taking the time for choosing our resort for your time away and for sharing your wonderful feedback with us. Your pictures are lovely and we look forward in welcoming you back to your home away from home. Sunny regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Apr 30, 2017
This hotel was amazing hotel was on the beach in a private cove. The food was excellent and service was great. If I had to complain the check in needed training on how to handle people just arriving. They should of have drinks and fruit served to us while waiting. The night life needs work. They should have more entertainment at night but besides this a perfect vacation.
Comment from Hotel Management
May 5, 2017 by Admin Secretary, Hotel Management
We enjoy reading feedback like this. We are here to be of service and to provide the best services that the island hotel has to offer. We are delighted to know that we offered that to you. It was our pleasure having you here and thank you for taking the time to share your feedback with us. We wish you the very best and Sunny regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Resort right on the beach

Posted Apr 23, 2017
Pros: Family friendly atmosphere, with a separate little kids pool, 2 pools in main area including swim up bar, also a 4th pool on hilltop looking over cove
Cons: Wifi capacity; however also a good thing to cut online umbilical cord.
Location: So much to do - suggest you plan what you want to do beforehand and choose number of days for your stay.
Lovely hotel right on the beach, which was very clean. Sea was very calm and waves weren't overwhelming. First time I've ever been in the sea up to my neck usually only go in knee deep. Felt safe enough to do that. Plenty of excursions to go on, via the resorts own Boat crewed by excellent staff who make you feel very welcome and inclusive. Other excursions available via the tour desk at the hotel, would recommend the 12 Line Zip lining adventure, you do need to be physically fit.
Comment from Hotel Management
May 5, 2017 by Admin Secretary, Hotel Management
Thank you for taking the time to share your most valuable feedback. It was a pleasure having you here and we look forward to you returning. We are happy to hear that you enjoyed the services that we offer both on the resort and off the resort. We wish you all the best and thank you for choosing our island and resort. Sunny regards
4 out of 5
Recommended
for Families
by A verified traveler from new york

beautiful hotel friendly staff

Posted Apr 18, 2017
Pros: grounds beautiful very clean rooms comfy and large water sports a plus felt safe staff very at tentative great tours
Cons: dinner food!! not the best but breakfast and lunch were amazing!!
Location: great location went into rain forest to hipline amazing took joy cruise boat tour to southern part of island, awesome
friendly staff comfy rooms great views grounds so clean breakfast and lunch amazing dinner just ok entertainment at night just ok wednesday night beach party amazing with great food and drinks tour guides amazing beautiful island
Comment from Hotel Management
Apr 18, 2017 by Admin Secretary, Hotel Management
We are so thankful that you took the time to share your valuable feedback with us. We are grateful for your feedback, both the pros and cons. We will ensure that we do everything that we can to improve on the dinner. We are so sorry to hear that you were unhappy with the food at dinner time. We look forward in welcoming you back to our bit of paradise. Again thank you for your feedback. Sunny regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Something for everyone !!

Posted Apr 2, 2017
The resort was fantastic and has something for everyone to do! Activities all day... plenty of pool and chairs on the beach!! Water isn't as clear as some islands but swimming in that atmosphere was beautiful!!
Comment from Hotel Management
Apr 21, 2017 by Admin Secretary, Hotel Management
We are so pleased to hear that you enjoyed your time here with us. It was our pleasure to be of service to you. Thank you for taking the time to share your valuable feedback with us. It is truly appreciated. Sunny regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel!

Posted Apr 2, 2017
Our stay at the resort was better than expected and the pictures you see on expedia do not give it justice on how beautiful it really is. All of the hotel staff are really nice and helpful. I would definitely love to visit it again!
Comment from Hotel Management
Apr 3, 2017 by Admin Secretary, Hotel Management
We are so happy to hear that you enjoyed your time with us. It was fantastic to have you here and we look forward in welcoming you back to our bit of paradise and hopefully your way away from home. We thank you for taking the time to share your valuable feedback with us. Sunny regards!