Disappointment and Displeasure
Posted Mar 13, 2017
La Samana is an old and tired facility with its Glory Days well behind it,somewhere in the '70's or '80's I had a problem with their facility, their food and their financial policies. Rooms were dated, nothing out of the ordinary. Food was pedestrian. Room costs are considerable,but you know that already.I get that. However, facility is a tired vestige Gratefully a higher power created the beaches.Other than that...not much. Food was stunningly boring...buffet breakfast ,,ordinary...dinner, disappointing. With so many choices of places to eat on St Martin. eating here should be your last choice.. Stunning how ordinary and commonplace this food and place was.
My other issue with La Samana was my inability to secure a refund for a 5 day stay that turned into a 4 day stay. I had a reservation made by Expedia that was pre paid. It was a 5 night reservation. I fell ill, and had to depart 1 night earlier. La Samana refused to refund the 1 night I did not stay, despite Expedia's best efforts to secure such. They refused to refund the 1 night and refused to even answer a letter I wrote. Truly stunning. These rooms,as you can see can run thousands of dollars a night and to refuse a refund or even a response is...well frankly, worth writing a review to hopefully influence and convince at least one,,,just one traveler not to venture to this ill-responsible, over priced, out dated money grabbling institution. STAY AWAY.