Ratings based on 588 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Posted Oct 6, 2015
the hotel is very old............................................................
for Everyoneby A verified traveler from New Jersey
RelaxationPosted Oct 4, 2015
Very nice resort grounds. Beautiful private beach. Beautiful pool. Wish it had a swim up bar at the pool though. And no one came around on the beach or pool to take drink orders as I experienced at another riu. It was off season so only a handful of guests. The resort is far away from everything so you need to rent a car or use Taxi to get around. Wish there was more variety in the food. Pretty much ate the same thing every day. Also I reserved a king size bed but got a double bed room not sure why since the hotel was empty and the room was far walk from everything. And bathroom and carpet needed to be updated. But overall it was a nice quiet and relaxing vacation and friendly staff.
by A verified traveler from New Jersey
Worst RIU Hotel ever stayed in!Posted Oct 4, 2015
Pros: location only!
Cons: - Hire Real manager and assistant managers - Hotel grounds are nasty, looks abandoned. - Landscaping is horrible, weeds and dirt throughout
Location: -Rent a car and see the hole island.
Compared to RIU palace,Riu Punta Cana in DR or Riu Aruba this is a dump especially the grounds area. Weeds, dirt, dead grass everywhere especially at beach area on top of wall where your beach chairs. Not a grounds keeper in sight iguana poop, brush, dishes, glasses all around property on main walkways. We actually left a coffee cup on a bench on purpose to see if it would get picked up" It was there for 3 days" Manager and assistant manager are a joke, you will see both at breakfast, lunch, dinner buffet daily " I think they're on vacation themselves" :) Hire new manager! There is Not even a RIU sign at front of Hotel or any were. my prediction isThis Riu is not going to last. Invest a little bit of money on grounds RIU! Staff is great/friendly. Christian, the beach bartender is the ONLY one that can tend bar...
for Everyoneby A verified traveler
Great experiencePosted Sep 29, 2015
The staff is very welcoming and super friendly. There is a great variety of food and it tastes great! Highly recommend you to stay at this resort while you visit the beautiful island of St. Martin.
for Everyoneby A verified traveler from texas
Not air conditioned propertly below dtandardPosted Sep 26, 2015
Enrrtainment was below standard. Food was good. Ocean view perfect
for Everyoneby A verified traveler from Boston, MA
Great hotel for a perfect vacations!Posted Sep 22, 2015
Founded everything perfect, the facilities, the staff, the food, the drinks. Location is a little far from everything BUT it's one of the most beautiful beach spots in the island. Highly recommend to rent a car to move around, there are a lot of beaches, party spots, that you don't want to miss. Go out and discover the island it's a truly paradise!!
for Everyoneby A verified traveler from Florida
Great place for a quiet vacation.Posted Sep 21, 2015
Pros: Location, not a big resort, perfect to relax..
Cons: Better selection of the food. Irrigation to keep the grounds greener. Clean up better after iguanas, especially around the pool.
Location: Secluded bay area, great beach. Close to capital city of the French side. 20 min from the airport. 20 minutes to shopping mall at the Dutch Side.
If you are looking for a party place, this is not it. But if you want a quiet and relaxing place to stay ; this is a place for you. My husband and I stayed 6 days/5 nights and it was great! Staff was very nice and pleasant, our room was clean and just perfect. Our stay was during the slow season in mid September so the entertainment was not "over the top" which suited us just fine. It is a small resort in a secluded area and it was just "what doctor ordered" for us ! Grounds are well kept, lots of flowers and plants and I noticed they were working on new landscaping on the property. What this property needs is better irrigation system to keep their grounds green at all times. The only thing they need to improve on is the food selection. Not many choices and over the time, it becomes boring and bland.. I don't know if this is the case at all times or just because we visited "off season"... I certainty hope this is not the case, because all guests should get their money worth no matter the time of their stay.
for Everyoneby A verified traveler from Boston, MA
Great VacationPosted Sep 19, 2015
Cons: The only thing that could be improved is the Room Service (Food, Length of time)
The place was amazing. Very clean resort. The staff was very accommodating and super friendly! A+
for Everyoneby A verified traveler from Norman, OK
Great Stay!Posted Sep 14, 2015
Pros: Comfortable. Easy access. Clean. One staff member - Sonshine - stood out from the rest. Went out of his way to make our stay enjoyable.
We had a great time. The beach was very nice. The hotel was what I have come to expect from RIU.
for Everyoneby A verified traveler from stony point ny
Really like this hotelPosted Sep 13, 2015
VERY friendly staff. My 2nd time here. Was A bit disappointed in the room. Bed was very uncomfortable & had a few issues & had to call maintenance