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It was our first time to Switzerland. We arrived St. Moritz on Bernina Express. The next day, we left St. Moritz on Glacier Express. We stayed at Steffani for one night. Steffani is not far from the train station but on top of the hill. Fortunately, they provide free shuttle to transport guests to ...
I was told that I got a room upgrade instead when I entered the room I felt so paranoid. I have never stayed in a room which had one small window. I am fine with it but don't lie to me and tell me it is a room upgrade. Also, I was not told beforehand that even though I have paid in full I still had ...
Allergies flared up due to carpet in the room. Need to remove carpets. Use non toxic cleansers to clean the bathrooms. Cheaper and healthier in the long run.
Huge room with settee! Just minutes walk to the tram into town, friendly and helpful staff, great breakfast buffet. Couldn't really ask for more.
The hotel is located outside of the main centre of town about 10 to 15 mins walk (up hill) but the area it is in is very nice close to the lake, we had a meal in the hotel at evening time and it was very good. The staff were all so very informative and friendly.
Quiet location with with nice grounds. The staff was good. The hotel was very roomy. There is a nice little coffee shop down the road a little ways on the opposite side of the street.
Older hotel with excellent staff/good value food in restaurants except for reception. Reception staff gave minimal necessary information and were basically unfriendly - not a Swiss attribute or in other Swiss hotels where we stayed.
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