Ratings based on 472 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from OC Cal

Perfect condo for a pleasurable business getaway

Posted Oct 18, 2017
Pros: It was like having a condo on the beach.
Cons: The only think that was missing from this suite was a make-up mirror.
Location: The beach was beautiful, the pool lovely, the activities at the Don Ceasar great and I enjoyed easy access to the highway for work.
Everything about the suites was top notch from the linens, the view of the beach, the kitchen the bathroom and the great bed. I was able to work and enjoy the beach, pool, yoga and kayaking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Allentown, PA

Posted Oct 16, 2017
Pros: The rooms and the location
Cons: More than one ice machine on the premises
Location: Rooftop bar at 360 for happy hour Level 11 for diner and drinks and amazing views Grace in Pass-a-Grille; Selene,s for dinner,
We had not stayed at the Beach House Suites in a few years. It was a pleasant experience from the time we walked in the door and were greeted by the friendly staff. The manager even gave us free wine as we mentioned we were celebrating our 25th weddding Anniversary, late due to,hurricane Irma. The remodel of,the rooms are beautiful. The decor, living space layout and the comfy beds were all a bonus. Robert who was the shuttle driver took us to the grocery store and waited for me. He also took us to and from dinner in Pass-a-Grille. He was helpful in making recommendations of places to eat. We travel to St. Pete Beach a few times a year, we will now,only try to stay at the Beach House.
Comment from Hotel Management
Oct 17, 2017 by Rich Ratliff, Hotel Management
We are so glad you came back to celebrate your anniversary. It is so important that you know we truly care about each and everyone of our guests. We hope you decide to come back over and over again each year to reconnect with us. See you soon. Sunny Regards, Rich Ratliff Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from mississippi

Great all-suite hotel on the beach.

Posted Sep 28, 2017
My only complaint is there's no dining options on site. The exterior looks sketchy, but the rooms are amazing. Each suite has a balcony and view of the beach. The staff were great, and the manager (I believe his name is Rich) went out of his way to give my son a souvenir when we checked out. I cannot wait to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2017
Overall wonderful experience. Beautiful facility. Right on the beach. Clean & comfortable. Have stayed there twice now, and would do so again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Florida

A nice find on St Pete Beach

Posted Aug 23, 2017
Very comfortable and spacious room. Views were beautiful and love access to the fabulous Don Cesar and all the amenities.
Comment from Hotel Management
Aug 28, 2017 by Rich Ratliff, Hotel Management
Thank you for choosing to stay with us. We appreciate your comments and kind words about us and your visit. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Aug 13, 2017
Great place to stay will be back! Clean rooms, friendly staff, beach front rooms.can't think of any thing bad about this place loved it
Comment from Hotel Management
Aug 16, 2017 by Rich Ratliff, Hotel Management
We LOVE it that you LOVE it!!!!! Please come back and visit again soon. Thank You for all of your nice comments. See you SOON!!!
3 out of 5
by A verified traveler from Arkansas

Disappointed In Don...

Posted Aug 6, 2017
Pros: We like the beach and the ocean being steps away
Cons: Customer Service is your area that needs lots of work.
Location: The location is idea . Lots of restaurants close. Is on the beach. Treasure Island is few mike away. Shopping down the road in St. Pete.
On vacation from Arkansas for the week and hoped for wonderful room with view. Room was right above poolside and plants blocked any hopes of that. Asked to memove up floor to be able to see. Was told would be but never got back with us. We're there for huge event at Don Cesar for family 60th Anniversary and husbands 65th birthday . Room condition was poor at best! Asked for floors to be swept of dog hair and it did not happen. We found out after fact we were on "pet floor". We don't have pets and don't enjoy being in rooms that are not properly cleaned after one has been there. Stay was made very difficultly due to lack of concern from this facility. At check out was given parking fee and resort fee and a breakfast on them. Appreciate the gesture but really would have rather they fix problems we had while we were staying there. They were full but not on first day we were there and we could have been moved then if had been gotten back with by staff who obviously did not cared either way. I think part of problem is nobody cares if your not satisfied with having expectations met. Did not get what we paid for. We had stayed here before all upgrades were made and was actually lots better then. Service that is. Disappointed is not the word.
Comment from Hotel Management
Aug 11, 2017 by Rich Ratliff, Hotel Management
Hello. I have been reading our reviews and I wanted to reach out to you to tell you personally, Thank You for staying with us. It is our goal to ensure the highest of qualities and the sincerest attention to each of our guests. We are currently starting the process of updating the exterior of the property to go along with the interior upgrades of our rooms which was conducted approx. 15 months ago. I hope you come back to visit with us and give us another chance to make your stay memorable. Your comments and reviews are important to us as we use them as a tool to make the positive improvements to the service needs of our guests. My hope is that you smile bigger on your way home than when you arrived.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Mary

Nice Hotel with ocean view.

Posted Jul 31, 2017
amazing ocean view. Very comfortable. Loved waking up with the sound of the waves.
Comment from Hotel Management
Aug 4, 2017 by Richard Ratliff, Hotel Management
Thank you for staying with us. We appreciate your kind words. Please come back and see us again. Till then, Sunny Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Do not want to be not fair

Posted Jul 23, 2017
Pros: Rooms are of reasonable size, nicely equipped, ocean is seen from every room - this is true - we had a corner one and it was a perfect view
Cons: Is there something can be done in regards of the humidity and condensates on the floors?
Location: good family stay
First time in the area, perfect beach, enough sun, convenient location of the hotel, overall not bad condition of the hotel - looks like it is taken care. But event, which spoiled overall satisfaction has occurred when we checked in: room was not reasonably clean and questionable work of air conditioning - floor was constantly wet throughout a stay. I should tell that otherwise during stay cleaning service of the rooms was pretty good.
Comment from Hotel Management
Jul 24, 2017 by Rich Ratliff, Hotel Management
Thank You so much for choosing to stay with us at the Beach House Suites. It is our intention to ensure every guest's stay is as pleasant as it can be. Your comments and reviews are very important to us. We use them to help ensure our guests are happy. We hope your memories will last until see you again soon!!!!!
5 out of 5
by gabrielle

You won't be disappointed!

Posted Jul 19, 2017 on Hotels
Pictures can't really capture the quality of this condo hotel. There really isn't a bad room, they all are the same gorgeous furnishings and all have some sort of terrific view. Some rooms just have more of the water view. The rooms are not just hotel rooms, they are full bedrooms with amazingly comfortable beds and nice linens. There are 1 to 2 full baths per unit, plus a washer and dryer in unit and a mini kitchen, plus balcony. What else could you want except to be able to walk a few steps into the soft white sand on the beach, which they offer too! There is plenty of parking and some of it is covered. They are embarking on a huge exterior improvement so it will only get better. Definitely a memorable stay and great management!
Comment from Hotel Management
Jul 21, 2017
We are so glad you enjoyed your visit with us..... Thank you for the nice comments and we hope to see you again soon. Till then Sunny Regards!!!!!