You could hear the expressway noise as if there were no windows at all!! Plus lots of sirens all night long. Horrible sleep Would never stay here again.
Comment from Hotel Management
Mar 28, 2017 by S.Patel, Hotel Management
Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we apologize for the concerns you shared about your experience at this hotel. It is our intention to ensure all of our guests have a wonderful and enjoyable experience during their stay with us, and it is disappointing to see that we have failed you. The hotel is conveniently located off of I-70 Exit 225 Cave Springs. Unfortunately, traffic and sirens are out of our realm of control, but we will do our part in informing guests at check-in of this possibility and assign them at a more preferable area of the hotel. Thank you for bringing this to my attention so I can do my part in reaching a resolution. We appreciate guest feedback to help us pinpoint areas of improvement to improve our quality of service and will use it to fine tune our operation.