Exterior

Reviews of Best Western Plus Yacht Harbor Inn

2.5 out of 5
Best Western Plus Yacht Harbor Inn
150 Marina Plaza, Dunedin, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1005 reviews" "
Rating 8 - Good. 316 out of 1005 reviews" "
Rating 6 - Okay. 111 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne, Manchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Best Western Yacht Club in Dunedin very much. The hotel is very comfortable and is located in a convenient location with great water views. The daily free breakfast was a nice perk since it was not only very good, but well managed. Our only complaint was the check in experience. We arrived around 2:45pm and was told our room was not ready because the previous occupants had checked out late. We were asked to wait until it was cleaned and ready, so we waited in the lobby for an hour. We finally asked the front desk what the status was and he said the room was ready and was unaware we were told to wait. The lady at the front desk who originally told us to wait had apparently left for the day and failed to notify us or the new front desk manage that we were still waiting.
Stayed 3 nights in Mar 2024

4/10 Poor

David, Toronto

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Best Western should be ashamed to charge the rate they do for this hotel. This hotel could be so much more with an amazing location on the Dunedin waterfront. Sadly the quality of our room was terrible. Cheap linens, exposed pipes under both sinks, a shower curtain for a bathroom door that fell down and staff put back up with duct tape, shower head on opposite side of faucet (weird), grumpy front desk staff, tired patio furniture and the kicker - pool was closed for maintenance for our entire stay.. This hotel should be so much better!
Stayed 3 nights in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Good location
Stayed 7 nights in Mar 2024
Response from Roy Schautteet AGM on Mar 26, 2024
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean relaxed,
Stayed 1 night in Mar 2024
Response from Roy Schautteet AGM on Mar 18, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to Marina and easy walk to Dunedin shops, restaurants and events. Very nice staff, good breakfast with terrific hostess
Stayed 4 nights in Mar 2024
Response from Roy Schautteet AGM on Mar 18, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the water.. gulf
Stayed 14 nights in Feb 2024
Response from Roy Schautteet AGM on Mar 18, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Doris, Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great Breakfast, friendly staff, perfect location
Stayed 3 nights in Mar 2024
Response from Roy Schautteet AGM on Mar 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great charming place
Stayed 1 night in Mar 2024
Response from Roy Schautteet AGM on Mar 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked front and back door access. Along back viewing different animals like the dolphins.
Stayed 5 nights in Mar 2024
Response from Roy Schautteet AGM on Mar 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Sayeda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Roy Schautteet AGM on Mar 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Geoff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the hotel. For it's price, it was clean, the staff was friendly, the free breakfast was surprisingly decent, and the pool was a nice surprise. The rooms are definitely dated and in need of a refresh, but they were clean and quiet. One small complaint is that there are very few electrical plugs, and they are all so worn that the phone charger doesn't hold itself in the plug. The location is great, right by the marina, with easy access for walks by the ocean or up in to town. For those of you going to the ballpark, it's only about a 20 min walk away.
Stayed 2 nights in Feb 2024
Response from Roy Schautteet AGM on Mar 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

4/10 Poor

kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great. Property was old, terrible smell from water pipes everytime water was turned on. Refrigerator leaked water all over floor, but hotel staff did take care of it and replaced the unit. If not for the location would never pay the high price for the room. Needs updated desperately.
Stayed 2 nights in Feb 2024
Response from Roy Schautteet AGM on Mar 11, 2024
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

David, Johnson City

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, right on the water and easy walk to downtown. Nearby restaurant with excellent menu and great seafood.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 25, 2024
Thanks! for choosing Best Western Plus! See you agian.

6/10 Okay

Dustin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't worth it
Stayed 1 night in Feb 2024
Response from Roy Schautteet AGM on Feb 19, 2024
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

TRACEY

Traveled with partner
Liked: Amenities, property conditions & facilities
Very nice staff. The location was great!
Stayed 1 night in Feb 2024
Response from Roy Schautteet AGM on Feb 19, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ! restaurant needs a bartender without a attitude !
Stayed 1 night in Jan 2024
Response from Roy Schautteet AGM on Feb 7, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

6/10 Okay

Rebecca

Traveled with group
The area is great. The hotel is average. I like that they offered complimentary breakfast… I’m glad they did because at least it helps justify the price for this OK hotel. It is old, very tiny ants were in the room. It was musty and humid in the room, especially in the bathroom. We are had an incident where the staff came into the room even when we had our do no disturb sign in the door. Wouldn’t stay there again. This place needs some major renovations.
Stayed 2 nights in Jan 2024
Response from Roy Schautteet AGM on Feb 7, 2024
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

KAY

Liked: Staff & service
Property is older and could use some updating. Staff were awesome. Roy at the front desk and the breakfast lady could not be better.
Stayed 3 nights in Jan 2024
Response from Roy S. Front Desk Team on Jan 30, 2024
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
Rooms are clean but small. Property is older and could use updating. Unfortunately, we could not use the pool area. The hot tub and pool heaters were broken. Enjoyed our stay and would stay again.
Stayed 5 nights in Jan 2024
Response from Roy S. Front Desk Team on Jan 28, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - clean , friendly staff, right on the water. Rooms decorated beautifully - slightly small but otherwise nice. Delicious breakfast
Stayed 1 night in Jan 2024
Response from Roy S. Front Desk Team on Jan 28, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Rhonessa Irene

Stayed 1 night in Jan 2024
Response from Roy Schautteet AGM on Feb 11, 2024
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

CHARLES

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right on the water
Stayed 2 nights in Jan 2024
Response from Roy S. Front Desk Team on Jan 28, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The lady running the breakfast buffet is wonderful!
Stayed 2 nights in Jan 2024
Response from Roy S. Front Desk Team on Jan 11, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy staying at Best Western, the staff was excellent
Stayed 7 nights in Dec 2023
Response from Roy S. Front Desk Team on Dec 29, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

4/10 Poor

Verified traveler

Disliked: Staff & service
Room with a “View”
First we were greeted with a “yes Can I help you” in a condescending manner. We booked and paid for a marina view room and the view was of the parking lot. Then we left to grab coffee way before the check out time and when we come to the room. They are already in there cleaning it and it was only 10 and check out was 11. Walls are paper thin but overall was comfortable. Don’t sell a room with a view if you can’t deliver and don’t start cleaning rooms until after check out. Do better
Stayed 1 night in Dec 2023
Response from Roy S. Front Desk Team on Dec 25, 2023
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Marvin F

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Roy S. Front Desk Team on Dec 25, 2023
We're sorry that we did not meet your expectations. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
The location and view could not have been better. The staff was extremely helpful as well.
Stayed 1 night in Dec 2023
Response from Roy S. Front Desk Team on Dec 25, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

John F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were top knotch! The facility was very good, clean, very good house keeping. The hotel has its own beach and is very close to all the sights. The breakfast was a level above!
Stayed 5 nights in Nov 2023
Response from Roy S. Front Desk Team on Dec 25, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything and its cleanliness!
Response from Roy Schautteet AGM on Feb 17, 2024
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
Staff really friendly. Unique place on water with marina out front. Great balcony view.
Stayed 1 night in Dec 2023
Response from Roy S. Front Desk Team on Dec 12, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Alan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated, the room was large, comfortable and feet away from the Gulf in the harbor. The staff was friendly and accommodating, the breakfast buffet was hot , fresh and a good variety to begin the day. Will return in the next trip up to the area.
Stayed 1 night in Nov 2023
Response from Roy S. Front Desk Team on Nov 29, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and clean
Stayed 3 nights in Nov 2023
Response from Yacht Harbor Inn, Downtown, Dunedin Fl. on Nov 28, 2023
Thanks for choosing the Best Western Plus!

10/10 Excellent

Daniel, Harbor Island

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location - clean!!! great area
Stayed 1 night in Nov 2023
Response from Front Desk. on Nov 28, 2023
Glad you enjoyed the Visit. Thanks For choosing The Yacht Harbor Inn, by Best Western Plus!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Roy Schautteet Front Desk Rep on Nov 23, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Pool was under maintenance.
Stayed 2 nights in Nov 2023
Response from Roy S. Front Desk Team on Nov 22, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean comfortable room. Nice complimentary breakfast.
Stayed 4 nights in Nov 2023
Response from Roy S. Front Desk Team on Nov 21, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

2/10 Terrible

Kyle

Stayed 3 nights in Nov 2023
Response from Roy S. Front Desk Team on Nov 19, 2023
We're sorry that we did not meet your expectations.Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Roy S. Front Desk Team on Nov 19, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view from the rooms - both from the 1st and 2nd floor!!
Stayed 1 night in Nov 2023
Response from Roy S. Front Desk Team on Nov 16, 2023
Thank you for the comments regarding your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Roy S. Front Desk Team on Nov 14, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Marjorie, North Canton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to stay on the water in beautiful Dunedin. The rooms are pretty, clean and quiet. Breakfast is excellent and free. Staff are friendly and polite. Highly recommend
Stayed 1 night in Nov 2023
Response from Roy S. Front Desk Team on Nov 7, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Roy S. Front Desk Team on Nov 7, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Roy Schautteet Front Desk Team on Nov 5, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Edmund

Stayed 3 nights in Oct 2023
Response from Roy S. Front Desk Team on Nov 19, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

6/10 Okay

paula j.

Traveled with partner
Liked: Staff & service
doors didn't fit properly so you had to slam them to close them and you heard slamming doors all night. Palm trees were brushing against the roof all night when it was windy and the noise was terrible from that also.
Stayed 9 nights in Oct 2023
Response from Roy Schautteet Front Desk Team on Oct 26, 2023
We're sorry that we did not meet your expectations.Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t ever change this quaint area. The views and ease of parking are Excellent. Very clean hotel. Staff cleaning were exceptional. Staff attending to breakfast were so pleasant
Stayed 3 nights in Oct 2023
Response from Roy S. Front Desk Team on Oct 24, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Enjoyed our time walking around the beautiful town.
Stayed 3 nights in Oct 2023
Response from Roy S. Front Desk Team on Oct 24, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

8/10 Good

Kristie

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Location
Stayed 2 nights in Oct 2023
Response from Roy S. Front Desk Team on Oct 24, 2023
Thank you for the high score from your recent stay with us. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

4/10 Poor

Robbie, New Port Richey

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Roy S. Front Desk Team on Oct 24, 2023
We're sorry that we did not meet your expectations.Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!

6/10 Okay

Ramon, Trinity

Traveled with family and small children
Disliked: Property conditions & facilities
This hotel is marvelously located in downtown Dunedin and right on the waterfront. It has a very good restaurant on the water with a waterfront bar. Unfortunately, it is quite dated and rooms and ac are quite old. It has a good pool but overall there are better options nearby for the same price.
Stayed 2 nights in Oct 2023
Response from Roy S. Front Desk Team on Oct 17, 2023
Thank you for the comments regarding your recent stay with us. We're sorry that we did not meet your expectations.Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know!