On the beach, white sand, beach towels, beach volleyball

Reviews of Bilmar Beach Resort

4 out of 5
Bilmar Beach Resort
10650 Gulf Blvd, Treasure Island, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1008 reviews" "
Rating 8 - Good. 284 out of 1008 reviews" "
Rating 6 - Okay. 74 out of 1008 reviews" "
Rating 4 - Poor. 34 out of 1008 reviews" "
Rating 2 - Terrible. 20 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Berna

Traveled with family
Viola at the front desk did an excellent job moving us to a new room when we had concerns about the air conditioning I and the noise from Sloppy Joes and being too close to the elevator. We really appreciated her effort in making our stay more enjoy We are looking forward to our next stay in a higher floor
Stayed 4 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 18, 2024
Thank you for recognizing Viola's hospitality and for the great rating. We are all glad you choose us and look forward to your next stay.

10/10 Excellent

Rhonda Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Super clean. The entire staff was amazing. Heather at the front desk gave us some great dining options. Taylor in Waves was a great conversationalist. We will definitely book here again!
Stayed 5 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 17, 2024
Thank you for taking the time to recognize some of our great team members. We look forward to seeing you again soon.

6/10 Okay

Amy

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok. Not worth the price though.
Stayed 1 night in Apr 2024
Response from Clyde Smith - General Manager on Apr 16, 2024
We regret your experience did not meet your expectations. We understand that you had to move rooms and hoped the beach facing upgrade and late check out would have compensated for the move. We hope you will give us an opportunity to regain your confidence in the future.

10/10 Excellent

Robert, Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out always quick & easy. Love the views & size of rooms. Balcony & fully equipped kitchen. Plenty of parking. Lots of restaurants nearby & Johns Pass. Wonderful beach!
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Apr 11, 2024
Robert, thank you for choosing the Bilmar again for your Tampa Bay Beaches getaway. We appreciate the great rating and kind reveiw.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beachfront was well equipped with chairs, fire pits, and games. Location is central to shops and restaurants. Property was under renovation so there was construction noise. Overall, a good experience. Will go back.
Stayed 4 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 11, 2024
Karen, thank you for the good rating and review. The concrete repair in the middle building should be done in a few weeks but all areas are accessible. We look forward to your return.

4/10 Poor

Jodi Leigha

Traveled with family
Disliked: Cleanliness, staff & service
Housekeeping did not restock our room. We had to call and have them bring us items we needed to have restocked. The sheets were not changed the whole week we were there. The baseboards in the rooms need to be wiped down and scrubbed. Antibacterial hand soap should be provided in the room bathrooms. Our fridge had a small freezer in it which was nice until it stopped working and all our frozen and cold items went bad. Maintenance came and replaced it with a much small fridge and no freezer. The front desk had no record of the fridge being replaced and had nothing nice to say when I told them that our food went bad in result. The elevators are junk and doors close very slow. My kids got stuck in one and had to call for help. The pool by Sloppy Joes should provide towels, only the pool by Waves had towels. Other then that the view was beautiful and staff was friendly
Stayed 6 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 11, 2024
We sincerely apologize for the inconvenience caused by some equipment malfunctions and for limited housekeeping service. We should attend to each room daily with complete sheet change after 3 nights unless there is a do not disturb on the door... We will use your input to improve our operations.

10/10 Excellent

joseph a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach views from rooms and staff was super helpful. Great musical entertainment
Stayed 7 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 11, 2024
We are so glad you had a great time. We appreciate your kind words and great rating.

10/10 Excellent

Tyler

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 9, 2024
Thank you for the great rating. We hope you can come back soon.

8/10 Good

Deimante

Traveled with partner
Liked: Staff & service, amenities
Was under construction but otherwise a good stay.
Stayed 2 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 8, 2024
Thank you for staying with us while on Treasure Island. The emergency concrete repair on the middle building will be done soon. Fortunately it does not impact the beach view or experience but we understand it is not ideal. We look forward to your next visit.

6/10 Okay

Allen

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Apr 9, 2024
We thank you for choosing the Bilmar for your Treasure Island beach getaway and regret we did not exceed your expectations. We would welcome any feedback that would make your next visit more enjoyable. We hope you can return soon.

8/10 Good

jane

Traveled with group
Liked: Staff & service, amenities
The outside of property was dirty. Broken chairs and old pool towels laying around for days. The bar across the street was very loud till after 11 pm. Good food, drinks, and service at Sloppy joes.
Stayed 2 nights in Apr 2024
Response from Clyde Smith - General Manager on Apr 8, 2024
Jane, thank you for sharing your observations. We apologize for any missed details and will address them immediately. We hope you can come back soon.

10/10 Excellent

gail ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and everything at your fingertips!!!
Stayed 7 nights in Mar 2024
Response from Clyde Smith - General Manager on Apr 8, 2024
Thank you for choosing the Bilmar for your Tampa Bay getaway. We look forward to your next visit.

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly and helpful staff. Room had a great view. Bar/restaurant can be a bit noisy.
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 29, 2024
Thank you for excellent rating and valuable feedback. We hope you can come back soon.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 26, 2024
Thank you for good rating. We hope you can come back soon.

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Clyde Smith - General Manager on Apr 15, 2024
Thank you for the good rating. We hope you can come back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 26, 2024
Thank you for the excellent rating. Please come back soon.

10/10 Excellent

ROBERT

Stayed 2 nights in Mar 2024
Response from Clyde Smith - General Manager on Apr 11, 2024
Thank you for the great rating. Please come back soon.

10/10 Excellent

Julie A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the pools were heated!!!
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 22, 2024
Thank you for the great rating. We like to keep the pools at 82 degrees during the fall and winter months. Glad you enjoyed your stay. We look forward to seeing you again soon.

4/10 Poor

Pieter C.

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Construction in the building and the ice machine right outside of our door.
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 22, 2024
We apologize for the inconvenience of the emergency concrete repair to the middle building you stayed in. Work was supposed to be done by the end of February and several delays extended it into season. We regret the ice machine detracted from your experience.

8/10 Good

Kelly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is our second time staying at the Bilmar and we like that it is centrally located. The hotel is on the beach and has a restaurant downstairs for quick breakfast,lunch or dinner. You can walk across the street to the grocery store to pick up things to store in the fridge provided in room. As well as the wide range of restaurants within a couple min drive/walk from the location.
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 19, 2024
Thank you for choosing the Bilmar again for your Treasure Island getaway. We look forward to hosting you again.

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay from March 4-7th. We had a 3rd floor room facing the ocean and it was modest but clean and comfortable. AC, TV, refrigerator, cooktop all worked well. We would have preferred they recycle but they don't. The pool area is nice but small for the number of guests. The free beach chairs and towels were a really nice amenity, thanks for that. I would recommend the Bilmar.
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 18, 2024
Terry, thank you for the good rating and input from your recent stay. We have begun putting recycle bins in a couple of areas around the resort and will expand it as soon as are sure the proper items are being disposed of. Our commercial debris is recycled with a large container at each end of the property. We are limited with our available pool areas but try to keep chairs and activities available on the sundeck and beach area. We hope you can come back soon.

10/10 Excellent

Adam

Stayed 2 nights in Dec 2023
Response from Clyde Smith - General Manager on Apr 8, 2024
Adam, thank you for taking the time to give us an excellent rating. We hope you can come back soon.

8/10 Good

Andrew J

Traveled with family
Liked: Cleanliness, staff & service
Property is well maintained, unfortunately little construction going on but did not hinder anything.
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 18, 2024
Thank you for the good rating. We apologize for the need to do emergency repairs on the facade of the middle building. As you noted it does not affect the resort amenities or beach views. We hope you can come back soon.

8/10 Good

kim

Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Apr 8, 2024
Kim, thank you for the excellent rating. We look forward to your next visit.

8/10 Good

Lorna, Brookline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the firepits out back and variety of things to do right at the hotel. Only downside for me was shower pressure could have been better.
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 15, 2024
Lorna, thank you for taking the time to give us a good rating and sharing your experience with us. We will look into the shower in the room you occupied as water pressure is normally pretty good here. We hope to see you back soon.

6/10 Okay

Catherine

Liked: Cleanliness
When I arrived, I was told I received a free upgrade of a room with a balcony. Turns out they just stuck me in a room without a beach view (my reason for being here) that was ground level near a noisy restaurant. Definitely not an upgrade. I feel grifted.
Response from Clyde Smith - General Manager on Mar 13, 2024
We sincerely apologize the Studio you were moved to did not meet your expectations. With a balcony and kitchenette most consider this an upgrade. It was on the raised 1st level overlooking the pool before the beach so i regret that detracted from your stay.

8/10 Good

Angela

Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 13, 2024
Thank you for the good rating. We hope you can come back soon.

10/10 Excellent

Maryann Geralynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, nicely updated rooms. Property is still under renovation. Nighttime noise a little loud at times with live music. Overall had a great stay and would return! One suggestion would be to offer umbrellas for the beach for customers.
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 11, 2024
Thank you for your review and valuable feedback. We tried providing umbrellas for our guests to go with the beach chairs we have available but they City requested we discontinue that due to several blowing away. The beach service at water's edge has them available to rent and uses an auger tool to bury them properly. Please come back soon.

8/10 Good

Christopher Kevin, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s an older property that has some nice updates and is being renovated as there is some construction happening currently. It’s conveniently located to several bars and restaurants and the beach is steps away. The boardwalk is concrete and is an enjoyable stroll. Mostly a great adult party area with sloppy Joe’s and Ricky T’s next door but kids were around enjoying the pool and beach fun. Treasure Island is an incredible place and John’s pass down the road is awesome for shopping and lots of dining choices. We had a good time 😊
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 11, 2024
We are so glad you enjoyed your stay and the surrounding area. We hope you can come back soon.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, easy beach access, very friendly staff
Stayed 4 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 11, 2024
Thank you for the great rating and kind remarks for our team. Please come back soon.

6/10 Okay

David

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 29, 2024
We regret we did not exceed your expectations. Any additional input you have would be greatly appreciated. We hope to have an opportunity to serve you in the future.

8/10 Good

Janice

Traveled with family
Disliked: Property conditions & facilities
Property needs updated. Hard to find parking spots open. Was a little concerned when staff opened our door when we were in the room when we requested tissue paper. Otherwise, it was okay.
Stayed 2 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 8, 2024
Janice, thank you for sharing your experience. We are continuing the improvement of the property every year. New mattresses have just been installed and exterior improvements are underway. Upgrades such as carpet and decor are also in the plans for this year. I apologize for the room issue. Must have been a miscommunication between departments. We should never walk in unannounced. We hope you can come back soon.

8/10 Good

Betsy

Traveled with partner
Liked: Staff & service, property conditions & facilities
This is an older resort that is being refurbished. Our room was clean but the bathtub had pink mold in it. The restaurant has good food and drinks but it is pricey. You can walk to other bars and restaurants so that is one reason we like to stay there.
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 8, 2024
Thank you for choosing the Bilmar again for your Treasure Island getaway. I apologize for the tub and will have it corrected immediately. We hope you can come back soon.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome quick trip to Treasure Island. Clean and comfortable. Great staff!
Stayed 2 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 6, 2024
Kevin, thank you for the excellent rating and kind words. We hope to see you again soon.

6/10 Okay

William

Traveled with family
Liked: Staff & service
Great beach location
Stayed 7 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 6, 2024
William, we regret we did not exceed your expectations. Any additional information on how we can better serve you in the future is welcomed. Thank you.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greated us and were friendly and professional
Stayed 2 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 5, 2024
Thank for the great rating and recognizing our hospitality. Please come back soon.

10/10 Excellent

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Treasure Island and the Bilmar Beach Resort and we have loved it both times. The only issue we have is there is never enough parking, but that won’t keep us from returning.
Stayed 5 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 5, 2024
Taylor, thank you for choosing the Bilmar again for your Treasure Island getaway. Parking is always a challenge at the beach, especially when we have 20 spaces out with an emergency project. We do have the 3 additional parking lots on the east side of gulf blvd. for overflow. We look forward to your next visit.

10/10 Excellent

Patricia

Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 6, 2024
Thank you for the great rating. We hope you can come back soon.

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 6, 2024
Ken, thank you for the excellent rating. Please come back soon.

8/10 Good

Grace, BROOKLYN

Traveled with family
Liked: Cleanliness, staff & service
It was right on the beach!
Stayed 2 nights in Mar 2024
Response from Clyde Smith - General Manager on Mar 4, 2024
Thank you for the good rating. We hope you can come back soon.

6/10 Okay

Roxane

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 5, 2024
We regret the misunderstanding regarding having a balcony. I double checked the 3rd party site and it was confirmed for the Traditional Room which is beachfront but without a balcony. All of our Studios have balconies and kitchenettes. We hope you can come back soon.

8/10 Good

Darrell

Traveled with partner
Disliked: Property conditions & facilities
Liked the beach
Stayed 2 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 1, 2024
Thank you for the good rating. We hope you can come back soon.

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Most everything great except loud construction noise.
Stayed 1 night in Feb 2024
Response from Clyde Smith - General Manager on Mar 1, 2024
Thank you for the good rating. I do apologize for the daytime noise caused by an emergency concrete repair. It was supposed to be done by mid-February but was delayed with engineering and steel procurement issues. we hope they complete it all by April.

6/10 Okay

Maksim, Beaverton

Traveled with family
Liked: Staff & service
Great staff/service. Location right in the beach. Facilities can use some updates.
Stayed 1 night in Feb 2024
Response from Clyde Smith - General Manager on Feb 26, 2024
Thank you for staying with us while enjoying Treasure Island. We are thankful for your kind words regarding our team. Improvements to exterior and upgrades to rooms are already in the works for this year. Please come back soon to enjoy them.

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second trip to Bilmar. We love the location for a not too busy beachfront vacation with family. There were weddings all week while we were there beginning on Wednesday. It’s fine, but not enjoyable as they close things off. The front desk staff was not friendly this stay and seemed annoyed by simple requests. We had to ask for our room to be refreshed 3 times before it happened over 24 hours later. It seemed like the staff was possibly stretched thin with the weddings. I also missed the massive renovation happening when booking. The towels, beach chairs and sunscreen are very much appreciated! Otherwise, great location and worth the visit for that reason.
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Feb 26, 2024
Laura, thank you for choosing the Bilmar again for your Treasure Island getaway. I sincerely appreciate your input regarding the weddings, housekeeping and front desk. I apologize for any inconvenience and will share your comments with the appropriate team members. The work being done on the 4-story building was not planned but a reaction to a concrete issue we discovered last year. Unfortunately engineering drawings and steel manufacturing both took longer than expected but is under way as of now with a planned April completion. We truly thought - and contracted, for this to be done in January.

10/10 Excellent

Richard

Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Mar 21, 2024
Thank you for the great rating. We look forward to seeing you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time here. The pools, the amount of stuff to entertain ourselves at the resort was top notch. The workers were all super friendly as well. And the beach access was fantastic. Nothing negative to say at all!
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Feb 21, 2024
Thank you for great rating and review. Please come back soon.

8/10 Good

Lisa

A bit noisy between conflicting bands on both sides of our room.
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Feb 19, 2024
Thank you for the good review and input. We try to coordinate with our neighbors on the music front but do get some overlap. We hope you can come back soon.

8/10 Good

Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a wonderful time celebrating our anniversary. Thankfully we were moved from.1st to 3rd floor, otherwise we would only have had pool view and not Gulf view. Bike rental was great so we could ride through the island. Music was a bit loud from room we were staying but overall it was a very pleasant experience.. conveniently located.
Stayed 1 night in Feb 2024
Response from Clyde Smith - General Manager on Feb 19, 2024
Thank you for choosing the Bilmar and for sharing your experience. We are glad you enjoyed your room and the amenities. Please come back soon.

10/10 Excellent

Levi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was older but very well maintained and clean. The staff was amazing.
Stayed 4 nights in Feb 2024
Response from Clyde Smith - General Manager on Feb 15, 2024
Levi, thank you for the kind words and great rating. We appreciate you recognizing our great team. Please come back soon.