Ratings based on 424 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
The suite was nice, but the service could have been better!
Comment from Hotel Management
Mar 22, 2017 by Mike S, Hotel Management
Thank you for sharing your thoughts regarding your stay. We will bring this up during our next meeting with our associates.
4 out of 5
Recommended
for Families
by A verified traveler

Good sheltered pool, mix of guests.

Posted Mar 19, 2017
Pool sheltered out of wind which was good when windy or cold. Rooms comfortable, but some mechanical problems with outlets and faucets leaking etc. Surprising for a new hotel. Generally good but not outstanding, but also inexpensive when compared with hotels across the street.
Comment from Hotel Management
Mar 23, 2017 by Mike S, Hotel Management
Thank you for sharing your thoughts. We were not informed of any leaks during your visit and unfortunately we are unable to track this as you have chosen to be anonymous. We would love to be able to find out your name so we can investigate and fix any issues. Thank you for your assistance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
It was very nice! I really enjoyed my stay.
Comment from Hotel Management
Mar 15, 2017 by Mike S, Hotel Management
Thank you for the kind words. We appreciate your business and we look forward to serving you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Very nice hotel, pool, beach area. Comry clean

Posted Mar 6, 2017
Very nice hotel with great heated outdoor pool, beach area was fantastic and included a bar area. Rooms very clean, comfortable and spacious with full kitchen. Close to area attractions. Loved it!!
Comment from Hotel Management
Mar 7, 2017 by Mike S, Hotel Management
Thank you for such kind words. We are super excited that you enjoyed your stay. It was our pleasure to serve you and we look forward to seeing you again soon.
1 out of 5
by A verified traveler

Horrible

Posted Mar 2, 2017
Staff broke into my room the second night and stole one of my watches and cologne. Then I went to the front desk to address the issue and the receptionist blew me off. So, I call the manager and his exact words were "How do I know you even had valuables, you're probably lying". He then hung up on me. Completely unprofession and i swear on God, nobody should ever vacate here. Bunch of thieves and very very unprofessional. Manager was trying to bicker with me like a 13 year old girl. Absolutely pathetic
Comment from Hotel Management
Mar 10, 2017 by Mike S, Hotel Management
Thank you for sharing your thoughts. We appreciate the feedback. Not exactly how the conversation went, but we understand that you are upset. We do provide safes in the room so that all of our guests can have the added security for their valuables. I have managed this property for two years and the integrity of my staff is beyond reproach. We hope the rest of your vacation was enjoyable. Thank you again for allowing us to serve you.
4 out of 5
Recommended
for Families
by A verified traveler from USA

Posted Mar 1, 2017
Pros: Location
Nice hotel with good location (close to the beach, restaurants, etc). Spacious rooms. The pool is small but with heated water.
Comment from Hotel Management
Mar 2, 2017 by Mike S, Hotel Management
Thank you for staying with us! We appreciate the great feedback. We hope we will have the opportunity to serve you again during your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Nice hotel near beach!

Posted Mar 1, 2017
Pros: The suite was very comfortable - wonderful to have the kitchenette. Parking was easy. Access to stores, restaurants, the beach were great! I will b
Location: Great shops, BEACH!!!! restaurants! great spot!
The staff was the friendliest staff I have ever encountered. The suite was very comfortable - wonderful to have the kitchenette. Parking was easy. Access to stores, restaurants, the beach were great! I will be back.
Comment from Hotel Management
Mar 2, 2017 by Mike S, Hotel Management
Dear Jennifer, Thank you for very much for staying with us! We are very happy that you enjoyed your visit and we are very happy to hear the staff took great care of you. It was our pleasure to serve you and we would welcome the opportunity to do so again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from spokane wa

close to the beach

Posted Mar 1, 2017
The hotel was close to the beach. The staff was friendly and accommodating. Our stay was short but so we didn't take full advantage but the suite had a refidegeator, stove and dishwasher. Our only complaints were that the shower head was NASTY...not just a little dirty but moldy and was very disgusting. Also hide a beds are never comfy but this one was especially bad, one side was broken I'm assuming from someone too big trying to sleep on that side.
Comment from Hotel Management
Mar 2, 2017 by Mike S, Hotel Management
Thank you for sharing your experience. We will definitely address your concerns during our next staff meeting. We strive to provide all of our guests with a fantastic experience and we are always looking for ways to improve the guest experience.
3 out of 5
by A verified traveler

Posted Feb 13, 2017
Decent hotel close to the beach but no elevators, third floor and we had a lot of luggage! Our reduced rate was still over priced for this "hotel"?
Comment from Hotel Management
Feb 19, 2017 by Mike S., Hotel Management
Thank you for sharing your thoughts. We appreciate the feedback. We sure wish we had an elevator as well, but we try to compensate by having staff available 24 hours a day to provide assistance getting luggages or packages to the room. We will share your thoughts with our staff. Again, thank you for allowing us to serve you.
5 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel for a family vacation

Posted Jan 31, 2017
The hotel is clean, the pool area was great. We got a king suite and it was perfect. The kids could go to bed early and we could sit out on the deck for a couple of hours without waking them up. I had no desire to cook, so I did not use the oven or stove, but having a refrigerator is very helpful- no need to leave the hotel for coffee, cereal, etc. The room itself was in great condition, they don't do daily housekeeping which was not an issue. The front desk replenished my k-cups when I ran out before housekeeping got there. The front desk staff is very friendly and helpful. The pool is VERY warm, which was a lifesaver because our vacation was timed at the coldest days of the year so far, so swimming at the beach was not an option. My boys were able to swim comfortably in the pool despite the 60 degree weather.
Comment from Hotel Management
Feb 3, 2017 by Mike S, Hotel Management
Thank you for staying with us during your visit to Clearwater Beach. We are very pleased that you enjoyed your stay. We sure wish we could have given you a little warmer weather as that makes everything better! It was our pleasure to serve you and we look forward to having the opportunity again in the future.