Ratings based on 616 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Typisches Hotel dieser Kette

Posted Nov 28, 2016
Pros: Sehr freundliches Personal.
Cons: Porzellan statt Plastik beim Frühstück.
Location: Industriegebiet. MIt dem Auto ist man aber schnell an den schönen Stränden von St. Pete.
Wir kannten das Hotel von vor 2 Jahren, außerdem sind wir öfters in Hotels dieser Kette.Diese ähneln sich alle. DIe Lage ist mitten in einem Industriegebiet mit SUpermärkten, aber auch gerade im Umbruch befindlichen Liegenschaften. DIe Ausstattung ist einfach, aber zweckmäßig.Insgesamt etwas in die Jahre gekommen, aber daran wird gerade gearbeitet. Das Personal ist sehr freundlich. Im Moment wirde gerade die Lobby und der Frühstücksraum renoviert, darum war alles etwas improvisiert.Uns wurde am zweiten Tag ein Umzug in ein anderes Zimmer angeboten, weil auf dem Flur der Teppich getauscht wurde, allerdings störte uns das nicht.Insegsamt wie meist in Hotels dieser Kette ein ordentliches Preis-/Leistunsgverhältnis.
3 out of 5
by A verified traveler

Nice hotel under construction

Posted Nov 21, 2016
The room was clean but a BIG lobby overhaul made things chaotic. I just found the stay not to be relaxing.
4 out of 5
by A verified traveler from indiana

Inexpensive, friendly staff but undergoing renovat

Posted Nov 2, 2016
Pros: Quiet, clean room with nice bed. Good breakfast & centrally located in St. Pete.
Cons: Major renovations going on
Location: On major thoroughfare in Pinellas Park
Room was nice, staff was friendly & helpful. Only downside was major renovation work going on. We're playing be great in 3 months or so.
Comment from Hotel Management
Nov 8, 2016 by Kunj Patel, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
2 out of 5
by A verified traveler from US

Construction made it loud and dusty.

Posted Oct 31, 2016
First room had a toilet seat that the finished was peeling off. Asked for another room and was given the key for it and there was someone else in that room. Finally was given a handicap room and the next day was moved to a room with two beds as we requested. Wasn't happy with the breakfasts either!
Comment from Hotel Management
Nov 8, 2016 by Kunj Patel, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay as the hotel is being renovated. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
5 out of 5
by A verified traveler from Canada

Very nice hotel

Posted Oct 24, 2016
This is our second stay in this hotel and compare with last year, it was even better. We stayed whole week (October 15 - 22), We got very nice and specious room on top floor (#409), with nice view, two LCD TV's, roomy bathroom, king size bed. It was suite room. Housekeeping did excellent job. Our room, when we come back from the beach, was always very clean and well maintained. And breakfast was improved since last year. More choices and everyday warm dashes was different (different style of eggs, bacon, sausages, potatoes, ...). Special thanks to staff who took care of breakfast buffet. After all, this was another nice vacation in Florida. There are a lot of beautiful beaches, but you need a car to get around. Thank you all and keep doing good job and excellent customer service. You have very friendly and helpful staff. We will see you again.
Comment from Hotel Management
Nov 8, 2016 by Kunj Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
4 out of 5
by A verified traveler from US

Posted Oct 21, 2016
This hotel is in the middle or renovations. Staff was excellent. Should be perfect when everything is done.
Comment from Hotel Management
Nov 8, 2016 by Kunj Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
3 out of 5
by A verified traveler

Posted Oct 17, 2016
booked a room with double beds and was given a king. very disappointed. County Inn says that's all was left. how so when I booked a double
Comment from Hotel Management
Nov 8, 2016 by Kunj Patel, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
5 out of 5
by A verified traveler

Updated, clean and comfortable

Posted Oct 13, 2016
They were renovating the hotel but my room was all redone and very comfortable. I was not inconvenienced at all. I appreciate the fact they look after their hotel.
3 out of 5
by A verified traveler

Always liked Country Inn and Suites

Posted Sep 26, 2016
This time the hotel was undergoing a remodel and the AC did not blow cool air. We got in after midnight and couldn't fall asleep as is was over 82 degrees in room. Open window but still very warm. We did not wish to complain at this hour so we waited until checkout and was told they were sorry and gave us 10% off the price. WE feel they should have given us a bit more than 10%.
Comment from Hotel Management
Sep 28, 2016 by Kunj Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us during the renovation of our property. We look forward to your next stay
3 out of 5
by A verified traveler from Boca Raton

Labour Day weekend

Posted Sep 6, 2016 on Hotels
It would have been nice to know ahead of time that they were renovating the hotel. The staff was very friendly and helpful, breakfast was good, room was comfortable but needs refreshing there were big stains on the carpet. Overall I would rate it as good but far from excellent.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for any inconvenience caused due the renovation in progress. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.