Our 4th time with Crystal Palm Beach Resort
Posted Sep 21, 2016
We had a really nice stay. This was our 4th time with the hotel. I called ahead and asked if we could be put in an upper floor (4 or 5) as we really enjoyed the view last time and the hotel staff was able to accommodate us. The rooms and bathrooms were clean, but I noticed that all the dishes in the cupboards were dirty so I rewashed them in the dishwasher using the dish soap provided. To my dismay, the dishwasher did not do a good job and I ended up rewashing everything by hand again. There were a couple light bulbs burned out also and it seemed like the whole room was not stocked very well with supplies (we were missing liquid dish soap that was available on our previous stays so I had to ask the front staff for it.) The couch seemed askew (it's kind of a sectional and the pieces were not all together like kids or someone was playing or moving them around and did not put them back in place). These minor things aside, we really enjoyed the hotel. The staff in general are very helpful (our checkout person did seem to be out of it, but we were checking out at 3:30 in the morning), so we never received a receipt.