- Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hotel - golf cart svc needs improvement
The hotel has a Shuttle golf cart service.. so we get the bar staff to call up from Cooters Bar (we walked there and our UK mobile phone would be an international call at $$$ so we asked the barmaid to call for us) they refused to pick up from there - as it is just over their 1/2 mile limit! One of the very kind US guys in the bar says.. "leave this to me".. he called them, he firmly explained that Ruth has to carry an Oxygen machine and they should pick us up.. we got picked up.. Thanks matey!! Sometimes Customer service needs to go the extra mile or in this case 200 yards! Maybe consider expanding the range of the golf cart so it can get to the Hooters/wallgreens area.