Exterior

Reviews of Hilton St. Petersburg Carillon Park

3.5 out of 5
Hilton St. Petersburg Carillon Park
950 Lake Carillon Dr, St. Petersburg, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

German

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Excellent customer service from check in staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest, cleanest hotel I have stayed at in many many years. Me and my wife LOVED it, and will return when we come back to St. Pete :)
Stayed 1 night in Mar 2024

10/10 Excellent

Bobbi

Stayed 2 nights in Mar 2024

10/10 Excellent

Allen, Leonia

Traveled with partner
Hotel is a bit dated and we had some trouble with our room keys failing, but staff was nice and there was a very nice outdoor boardwalk.
Stayed 4 nights in Mar 2024

10/10 Excellent

Barbara

We were very happy with our room We would stay there again
Stayed 1 night in Mar 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Thank you so much for the lovely comments. We are delighted you enjoyed your stay, and we look forward to seeing you again.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomal. Helpful and polite!
Stayed 2 nights in Mar 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Thank you for taking the time to mention our team! They are definitely what makes the difference, and we will be sure to let them know.

10/10 Excellent

Hilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel! Confortable beds and pillows, very clean, excellent staff. We’ll come back for sure!
Stayed 2 nights in Feb 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Thank you for your outstanding review! We couldn't be happier that you had such a great experience with us. We hope to welcome you back soon.

10/10 Excellent

Stephen, Oro Valley

Liked: Cleanliness, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Feb 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Thank you! We are pleased you enjoyed your stay, and we hope to see you again in the future.

4/10 Poor

Rockell

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Unpleasant front office staff and bathroom had strong urine odor.
Stayed 1 night in Feb 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Good Day, Thank you for sharing your feedback regarding your stay with us. We are very sorry to hear that it went this way, and we will be certain to share with our team to make the necessary improvements. We hope you will allow us the opportunity to turn that around in the future.

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities
I sleept like a baby. Room was cozy and warm
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas, Huntley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Niki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maribel

Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As opposed to other hotels in St. Petersburg, this one was very clean and beautiful. Staff was professional and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Christina

Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the quietest hotels I've ever had the pleasure of staying in.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Hotel !
Checking in was wonderful, the front desk staff were super nice! They gave me a gorgeous corner room with a balcony overlooking the lake. It is a phenomenally, beautiful hotel in a very convenient spot within St. Petersburg. Don’t hesitate, you’ll only be missing out if you don’t stay at the Hilton Carilon Park !!!
Stayed 6 nights in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Griffin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was disgusting with some kind of hair / dirt all over the sink
Stayed 1 night in Nov 2023

10/10 Excellent

Rosalind, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

DAVID

Business traveler
Liked: Cleanliness
Disappointing
It is too expensive for what the hotel is providing. They are not making the room every day. For 250$ per day, you are expecting a full service. I will not come back.
Stayed 1 night in Sep 2023

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
It was a great stay! Pool was always clean with fresh towels, restaurant there was terrific! Only complaint is toilet paper could be better quality.
Stayed 2 nights in Sep 2023

10/10 Excellent

Derwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. Everything was at most 15 minutes away by car. The staff was very helpful. The room was very clean and spacious for a family of 4.
Stayed 3 nights in Sep 2023

8/10 Good

Nicola

Stayed 1 night in Sep 2023

10/10 Excellent

Russell, Merrimack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are very updated and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
The front desk upon checkin we had a little hiccup. We were supposed to have room with balcony. First young woman we encountered refused to help and said we have to pay additional $30. Wrong! Same price on hotels.com and it’s what we booked! I spent 20 mins chatting with hotels.com only to hear the next woman at desk tell her that this would be no problem or issue to take care of. Unnecessary nonsense. Get better help. No one at any business should refuse to help a customer and go above and beyond. To include getting someone who knows what’s they are doing involved.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Really nice property, I will go back for sure.
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Daishawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lukas

Liked: Cleanliness
Great hotel!
Amazing hotel with lots to offer. Bedbug free environment with clean sheets and bedding minus one pillow case that had a micro stain on it but it wasnt a big deal. Yes I checked thoroughly for bed bugs and this room passed my exam.
Stayed 2 nights in Aug 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kurtulus, Bryn Mawr

Stayed 2 nights in Aug 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Room was perfect, staff was perfect, used the pool and hot tub perfect- only issue was fire ants on pool deck near hot tub. They just need to put down granulars to rid the ants in pool area.
Stayed 1 night in Aug 2023

10/10 Excellent

Rodeloy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Aug 2023

10/10 Excellent

celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was nice. Close to the airport yet very quite
Stayed 1 night in Aug 2023

6/10 Okay

Robert J.

Liked: Property conditions & facilities
Housekeeping is NOISY. Spa was closed. Room smelled like cooking oil. My expensive steak dinner was delivered with plasticware. You need a car. Food- very good, bar- excellent, view and grounds- very nice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and maintained
Stayed 1 night in Aug 2023

10/10 Excellent

Francisco, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and CLEAN! Beds and pillows and comforters were immaculate, comfortable and heavenly
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a short stay but had a very pleasant experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, convenient, easy check-in, friendly staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael, Palm Bay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and walking trails!
Stayed 1 night in Jun 2023

10/10 Excellent

Rosario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent great place ,
Stayed 1 night in Jul 2023

10/10 Excellent

Oanh

Stayed 2 nights in Jul 2023

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect! Very clean and had really nice grounds! Great location
Stayed 2 nights in Jul 2023