Hotel Stay At Holiday Inn Select St. Petersburg Fl
Posted Aug 16, 2016
Had to skip the 1st night stay of a 2 day hotel stay...because of an early delivery for my Daughter's Baby. I had to rush to Tampa General Hospital upon arriving by plane and spent the entire night at the hospital until my daughter delivered a Baby at 5:25 a.m. The hotel refused to refund the first night of my reservation even though I did not spend the night there. I will never use this hotel or any Holiday Inn ever again. The Front Desk Person was rude---telling me this was an issue to be worked out with Expedia. Expedia's Representative's did their best contacting the Hotel to resolve this matter and they refused to refund my one night's stay. I left a message for the Hotel General Manager and he never returned my call. This hotel has a rude, inflexible and unprofessional Staff.