Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Save your money!

Posted May 30, 2016 on Hotels
The hotel couldn't find where I had paid for 2 adult breakfast buffets and said I must've thought wrong. Even after I showed them the email confirmation stating that, she argued with me. Finally someone else came up and found it. Then, they had no luggage carts available and no idea where any were. I had to wait for 20 minutes with a cranky baby and a toddler for one. They didn't even offer to help in any way. I only slept 2 hours that night!! The room was not insulated well at all. Every time a car set its alarm, it was loudly heard. Someone banged on my door several times around 10:45pm and woke up both kids. The hotel is right next to the airport and on a very busy road. You could hear loud cars and honking all night long.
3 out of 5
by Heather

This traveler left a rating score only Posted May 30, 2016 on Hotels
3 out of 5
by Robert M

This traveler left a rating score only Posted May 23, 2016 on Hotels
2 out of 5
by A verified traveler

Posted May 16, 2016 on Hotels
It wasn't a great room for a quiet nights stay. With the room just outside the pool, it made it difficult for a peaceful nights sleep as there were people using the pool past 10 pm. While no one was rude in any way, there seemed to be a lack luster attitude instead of friendly customer service and an inviting vibe from the employees.
5 out of 5
by Cheryl

This traveler left a rating score only Posted May 3, 2016 on Hotels
4 out of 5
by A verified traveler

Convenient to airport. Very quiet rooms.

Posted Apr 25, 2016 on Orbitz
Free airport shuttle. Jonathon was great, answered all of our questions.
5 out of 5
by Bruce

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
by LeAnn

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
4 out of 5
by David from Lansing

Not the same bargain

Posted Apr 8, 2016 on Hotels
It was a huge disappointment that breakfast is NOT included if you reserve through hotels.com
5 out of 5
by A verified traveler

Posted Apr 8, 2016
Holiday Inn was very nice, comfortable & the location was convenient. The room was clean and it wasn't so noisey. The only downfall was that early the next morning, you could hear the airplanes landing or taking off. But I was very pleased. Thanks