Ratings based on 1,014 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Perfect for a family vacation!

Posted Sep 24, 2016
This was literally the best location and kid friendly hotel. My husband and I got to enjoy sunsets while our 3 children played in the kiddie swim area. The craft activities and staff were amazing! The pool was great for all of us, not to mention the incredible view from the 11th floor hot tub area, viewing both sides, the bay on one, the gulf on the other. Having beach access straight from the hotel was a great amenity, along with an array of food options both in and out of the hotel made it a fantastic location! The pier sunset activities nightly were so close and a great hit for all of us! The concierge was informative and super helpful for activities surrounding Clearwater for extending our fun outside of the resort. Housekeeping was great and accommodating for towels, waters, ect.
5 out of 5
by A verified traveler

Posted Sep 19, 2016
Great hotel with beautiful views of the Gulf of Mexico!
Comment from Hotel Management
Sep 21, 2016 by Max B. - Guest Relations Associate, Hotel Management
Thank you for your kind words! I'm glad you enjoyed your stay and the view, we hope to have you back again soon!
3 out of 5
by A verified traveler from Woodlawn, VA

Nice hotel - close to beach

Posted Sep 18, 2016
Nice, clean rooms. We were on the 17th floor and the room air conditioner was not large enough to cool the room properly- it was cool but never got cool enough. Air conditioner coming on and off during the night kept waking us up. The fridge was loud like a howling noise and it took us a couple nights to adjust to the noise. Water pressure good, freezer made lots of ice and fridge kept things very cold. Dryer in laundry room got the clothes hot but took forever to dry clothes.
5 out of 5
by A verified traveler from New York , NY

Nice hotel , Great location

Posted Sep 18, 2016
Nice location close to the beach walk Distance to all the restaurants , shops and entertainment.
Comment from Hotel Management
Sep 28, 2016 by Guest Relations Associate, Hotel Management
Dear Robert, I am glad that you found our location to be accessible to local restaurants, shops & entertainment. Thank you so much for choosing Hyatt. Sincerely, Paul R. - Guest Relations Associate
3 out of 5
by A verified traveler from Michigan

close to beach. convenient. price was right

Posted Sep 17, 2016
extra fees for everything. do your research ahead of time. premium room with kitchen. only one small pot to cook anything in. room and hotel average. nothing special. nice courteous staff.
5 out of 5
by A verified traveler from Springfield, Pa.

The nicest hotel I have ever stayed in!!!!

Posted Sep 14, 2016
Pros: Everything
Cons: Nothing other than a lower price but you get what you pay for!!
Location: Centrally located for boat rides and restaurants. The beach is 25 yards from the elevator exit. We visited Dunedin, a town about 15 minutes away. A+
The rooms are beautiful and well equipped. The staff is friendly, outgoing and helpful--they make the hotel!!!!!. The pool is gorgeous with a beautiful bar and staff. You can't even open a door for yourself--the staff is right there to do it for you. The restaurant on Level 2 is fantastic. Beautiful clean hot tub area. 25 yard walk to the beach and a five minute walk to Frenchy's, Crabby's, and the slips for the boat trips. Surf Style is next door--trust me, you can find everything in there. I am returning to the Hyatt Regency next September.
Comment from Hotel Management
Sep 27, 2016 by Guest Relations Associate, Hotel Management
Dear Jim, Thank you for taking the time to provide feedback from your stay. I am so happy to hear that you had a wonderful time on-site. I'm glad you enjoyed our location to the beach and nearby restaurants/stores. I look forward to welcoming you back next September! Regards, Paul R. - Guest Relations Associate
5 out of 5
by A verified traveler from Des Moines, Iowa

Wonderful!

Posted Sep 13, 2016
Pros: I don't have one complaint about this hotel. Everything!
Cons: MAYBE so upgraded chairs/couches in the room but it's really the only thing I could think of.
Location: Lots of restaurants, bars, other hotels, etc. Access to beach is quick. Merchandise and grocery/liquor facility next door to hotel.
The area that this hotel is located, the facility itself, and the staff are top notch. One of the best hotels I've ever stayed at and I'm a very frequent traveler and vacationer. I would highly recommend staying at this facility due to it's cleanliness, hospitality, excellent food, and overall ambiance that you feel when you're staying here.
Comment from Hotel Management
Sep 27, 2016 by Guest Relations Associate, Hotel Management
Dear Erik, Thank you so much for your taking the time to provide your feedback and comments. It is so great to hear you enjoyed the ambiance of the property as well as the cleanliness & hospitality. I do hope you will find time to come and visit again. Regards, Paul R. - Guest Relations Associate
5 out of 5
by A verified traveler from Louisville, KY

Beautiful hotel with great staff

Posted Sep 11, 2016
Pros: Everything. They also gave us an extended courtesy check out time of 12:30 .... regular check out is 11 a.m.
Location: Restaurants, shops, bikes & a putt-putt course within walking distance. Clearwater is building 14 more hotels within the next 3 yrs...noisy right now
We wanted to stay ON the beach in a quality hotel atmosphere and that is what we got. The only negative was that Expedia told us we would have oceanfront or ocean view but when we got there, the front desk had to upgrade our room to ocean view (corner room /view). Otherwise, Expedia did a very efficient job taking care of our itinerary in regard to the flights and hotel arrangements.
Comment from Hotel Management
Sep 26, 2016 by Guest Relations Associate, Hotel Management
Dear Maria, Thank you so much for the review. I am glad that you were able to enjoy an Ocean View room during your visit. It's great to hear you also enjoyed the bikes, putt-putt & other amenities offered on-site. Come see us again soon! Sincerely, Paul R. - Guest Relations Associate
3 out of 5
by A verified traveler

Falta poder tener servicio en la playa

Posted Sep 9, 2016
En general aceptable nada del otro mundo faltan sitios para comer y la hora del cierre es muy temprana
2 out of 5
by A verified traveler

Convenient hotel but disappointed!

Posted Aug 8, 2016
Pros: Hyatt Regency. It's beachfront.
Cons: Newer decorations. Nicer lobby. Cleaner facility.
Location: The beach is perfect. Shopping. Lot of activities at night!!!
Disappointing... I've stayed at several Hyatt Regency and this one is not to the usual standard. Decoration is very boring not very new... The lobby is not GRAND as the other places. The facilities are very disappointed. Not very nice and clean...
Comment from Hotel Management
Aug 11, 2016 by Guest Relations Associate, Hotel Management
Guest, I'm disappointed to hear that you did not find the lobby to be up to Hyatt standards. I will be sure to pass along your feedback to our hotel's executive management as it is important to us in making future improvements. Regards, Paul R. - Guest Relations Associate