3 star hotel for a price of 5 stars
Posted Oct 27, 2016
Don't be fulled by Hyatt's brand, this condo hotel (each room has a full kitchen) is more a 3 star hotel with a hefty room price. I wouldn't stay here again. It took 2h to get our luggage, water for my hot tea was brought in a coffee tray and had a dark brown color with a heavy coffee smell. Furniture looks dated!
Comment from Hotel Management
Nov 8, 2016 by Guest Relations Associate, Hotel Management
I'm very disappointed to hear of your experience. I have forwarded your feedback to our executive management team in an effort to improve in these areas. I hope you will give us another chance on your next upcoming travel.
Paul R. - Guest Relations Associate