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We booked a water view room, however upon check in we looked at a wall. The water was only visible by looking out the window. The front desk clerk didn't let us down. For a nominal fee he upgrade us to a water view room on the 10th floor, outstanding views. We only had one night there, but could ...
good location, but no bar or restaurant attached. close to things
Staff were not overly friendly or helpful and our room was basic and could use to be refurbished.
Great location but very basic only just a room to lay your head
I can honestly say, this was such a perfect experience for our family on Spring Break. I know of one person that I know thru a friend that has stayed here before. She wrote great things on social media about this place. When I saw it was available 2 weeks before our spring break started, I immediately ...
We really enjoyed out stay at the Edge. Just a couple things we did not appreciate. One thing is we had to move our trip up 1 day due to weather, we ended up arriving at 1:30am and we thought we may get a discount on the one night stay considering we arrived so late and had to check out and move ...
The room and the staff were top-notch. It was definitely pricey but you feel like you get what you pay for.
No Expedia gold room upgrade. Had to ask for any other perks-given two hour extension of checkout-which is useless for many with travel plans set.
Clean and paradise feel. I felt like I was on a real resort when I entered our room and the view.....OMG!!!!
The resort exceeded all our expectations for comfort, service and dining for a Spring Getaway from cool Michigan weather. I will be returning again and again to stay.
Never was told about 10 dollar docking fee. Before place was pet friendly. Before never paid docking fee. We asked for a room on 1st floor. Check in person said the never got the request which was a lie. And the room Apartment had roaches in the dresser drawers. I left my clothes in my suitcases. ...
always wanted to stay here and just did. Nice building...the hotel does nickel and dime the guests...parking fees, $250 for beach lounge chair, etc., etc. Ate in the area so can't comment much on the food except the beach service was exceptionally understaffed.
If you are looking for sleek, modern and impersonal, this hotel is NOT for you. If you are looking for charming, friendly, comfortable, and good food/drinks, this is the place to be! The rooms are lovely with real hardwood floors. The lobby had a fire burning in the fireplace. The bar was lively ...
Hotel was a little dated but clean and well kept. Staff was very pleasant. Food was excellent. Private beach on the bay. We had everything we needed and away from the crowds.
The location of this hotel is great. Close to everything, near food and shopping. The staff of this hotel are incredible. They really make you feel special. This hotel is amazing and I will be back. Can't recommend it enough
I was generally disappointed with my 2-night stay. The carpeted floor had not been vacuumed upon my arrival and the room smelled. The carpeting was well worn and my guess the odor stemmed from the carpet. The room just didn't feel clean. I stayed on the first floor closest to the exit/entrance and ...
We had a good stay, enjoyed relaxing on the pool chairs and in the hot tub watching tour boats go by. Was nice to have a small deck off the room. Was also nice to have a place to park included with the stay and not have to pay additional parking at the lots close to the beach. However the parking ...
We were very satisfied with our stay at the Thunderbird. The room was very nice and clean. The staff was very friendly. We would definitely stay there again.
Staff was very wonderful! loved the place! The food was great and dining was great too!!
I went with my one year old and I gotta say, i felt safe being just him and I, the room was nice and being right next to the beach was amazing! Definitely going again!!! He had a blast and so did I!
Suite accommodating a family of 5 perfectly! Location was good! Would stay there again.
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