Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews of Quality Inn Saint Petersburg North-Tampa Bay

3 out of 5
Quality Inn Saint Petersburg North-Tampa Bay
2595 54th Ave N, St. Petersburg, FL

Reviews

7.0

Good

Rating 10 - Excellent. 130 out of 466 reviews" "
Rating 8 - Good. 130 out of 466 reviews" "
Rating 6 - Okay. 83 out of 466 reviews" "
Rating 4 - Poor. 50 out of 466 reviews" "
Rating 2 - Terrible. 73 out of 466 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tracey Ann

Traveled with family
Disliked: Staff & service, amenities
Cleaning staff very unfriendly. Everyday after cleaning we had to request something they did not replenish (towels, face cloths, etc.) Afternoon front desk staff (blonde) was very short when requesting items they forgot. Also seems they are housing long term low income residents (I understand I work at a homeless haven in Canada) however the whole facility does not need to look like they are housing them.
Stayed 4 nights in Mar 2024

6/10 Okay

Thais, Fuquay-Varina

Liked: Cleanliness
The bathroom door was flimsy and rotting on the bottom. The area of the hotel was not great.
Stayed 1 night in Mar 2024

8/10 Good

Jatinder, Manchester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. Rooms towards the back felt little unsafe. I had to change my first room because of the noise and I think guy next room was high on some drugs. But staff was very nice Pranil the front desk guy changed my room without any questions. I think overall the pace is ok just be a little careful. Room was clean and no issues.
Stayed 5 nights in Mar 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stay. I was intown for a festival so wasn't there much just a place to lay my head.
Stayed 5 nights in Mar 2024

8/10 Good

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing needing attention would be some minor repairs and the room floors were not cleaned at all very dirty and needed to wear shoes or youe feet would be black on bottom from dirt
Stayed 3 nights in Mar 2024
Response from Rachid alaoui on Mar 23, 2024
Thank you for sharing your feedback with us. We're glad to hear that overall you enjoyed your stay. However, we apologize for the cleanliness issues you experienced with the room floors. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Your comments will be shared with our housekeeping team to ensure that improvements are made to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 Excellent

Naimah Tacari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joy and Ashley were the best, excellent customer service much appreciation for Joy telling me about the Mi Carreta restaurant I had a great time there good food atmosphere was awesome and Ashley because I forgot of all things my phone charger for which Ashley happily let me borrow for my stay that was a life server. Great job ladies I would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Rachid alaoui on Mar 23, 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Joy and Ashley provided you with excellent customer service and went above and beyond to make your stay memorable. It's delightful to know that Joy's recommendation for Mi Carreta restaurant added to your enjoyment, and we're glad Ashley could assist you with the phone charger. We'll be sure to pass along your kind words to Joy and Ashley—they'll be thrilled to hear your feedback. We look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff and manager were extremely rude. Sheets smelled like BO. My toilet flooded the room at 7am and they told me no maintenance would be there until 9 and there were no other rooms available. When I asked for a rate adjustment they told me no.
Stayed 1 night in Mar 2024
Response from Rachid alaoui on Mar 23, 2024
I'm truly sorry to hear about your negative experience during your stay. This is not the level of service we strive to provide to our guests, and we sincerely apologize for any inconvenience or discomfort you encountered. Rest assured, your feedback will be addressed with our staff and management team to prevent similar incidents from happening in the future. We understand the importance of addressing concerns promptly and providing appropriate solutions. If you would like to discuss your experience further or if there's anything else we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional
Stayed 1 night in Mar 2024
Response from Rachid Alaoui on Mar 16, 2024
THank you for staying with and sharing your five star experience, we look forward to welcoming you back in the near future.Thank you,

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Fair location.
Stayed 1 night in Mar 2024
Response from Rachid alaoui on Mar 16, 2024
Dear James, Thank you immensely for the outstanding 4/5 eview score! We're thrilled to hear that you had a fantastic experience with us. Your feedback means the world to us, and we look forward to welcoming you back soon.Best regards,

4/10 Poor

Joe

Small uncomfortable bathroom
Stayed 2 nights in Mar 2024
Response from Rachid alaoui on Mar 16, 2024
Thank you for your feedback. We apologize for any discomfort you experienced with the bathroom size. Your comments are valuable to us as we continuously strive to enhance our guests' experience.

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Amenities
The area looked unappealing
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is polite and kind and it shows in all the people staying here, because everyone is courteous and friendly. The young man , Pranil Patel, though young in years was professional, and very kind. He made me feel very comfortable. They have excellent coffee for guests and free breakfast every morning.
Stayed 3 nights in Mar 2024
Response from Jennifer on Mar 9, 2024
Dear Guest,Thank you for your feedback. We appreciate your business, and hope to serve you again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit hard to find, and seems like the hotel is in the middle of residential homes. But the entire room is brand new and well done. The first thing i noticed when i walked in after an exhausting travel day, was the smell of clean
Stayed 5 nights in Feb 2024
Response from jennifer on Mar 9, 2024
Dear Heather, Thank you for your feedback, we appreciate you, hope to serve you again.

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very noisy. The trucks and motorcycles pass wake me up.
Stayed 3 nights in Mar 2024
Response from Rachid alaoui on Mar 16, 2024
We apologize for the disturbance caused by the noise from passing trucks and motorcycles. Your comfort is our priority, and we regret any inconvenience this may have caused. We'll take steps to address this issue and ensure a quieter environment for your future stays.

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
Older tired property
Stayed 1 night in Feb 2024
Response from Rachid alaoui on Mar 16, 2024
We apologize if our property didn't meet your expectations. Your feedback is valuable, and we're committed to continuously improving our accommodations. Please feel free to share any specific concerns, as we aim to ensure all guests have a comfortable stay.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy motorcycles in the middle of the night, coming and going. Police activity (?) nearby, sirens and plane flying around. all before 3 a.m.
Stayed 1 night in Mar 2024
Response from Rachid alaoui on Mar 16, 2024
We're sincerely sorry for the disturbances you experienced during your stay. Your comfort and peace are paramount to us, and we regret falling short of your expectations. We'll address these concerns to ensure a more peaceful environment for our guests in the future.Warm regards,

8/10 Good

Diane L.

Liked: Cleanliness, staff & service, property conditions & facilities
Was very surprised how nice the property was for the price. Had a nice stay. Staff was nice and I would stay again
Stayed 1 night in Mar 2024
Response from jennifer on Mar 9, 2024
Dear Diane,Thank you for your feedback. Hope to serve you again.

8/10 Good

Arnie

Liked: Cleanliness, staff & service
Clean
Stayed 8 nights in Feb 2024
Response from Jennifer on Mar 9, 2024
Dear Arnie,Thank you for your review.

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It had more of a motel feel and although they tried updating the floors and the counters in the room, you could tell it was an old hotel, and needed more than just floors replaced! But I will say that the beds were very comfortable and that is very important to me. The dining area could have been kept cleaner.
Stayed 2 nights in Feb 2024
Response from jennifer on Mar 9, 2024
Dear guest, Thank you for review hope to serve you again.

6/10 Okay

Lyman

Traveled with family and small children
Liked: Cleanliness, staff & service
Rooms were clean. Property overall is an old motel type setup with an outdoor pool in the middle. Not much soundproofing, so you could hear conversations outside. Next door to our room, someone was smoking weed and the odor got into our room making it unpleasant. Breakfast was basic. No eggs, bacon or items beyond a waffle maker. Had oatmeal, yogurt, juice, bread items. Close to 275 which was convenient for us.
Stayed 2 nights in Feb 2024
Response from jennifer on Feb 27, 2024
Dear Lyman, Thank you for your feedback. Hope to serve you again.

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jenn on Feb 27, 2024
Dear Guest, Thank you for your feedback.

6/10 Okay

Corey

Traveled with group
Liked: Cleanliness, staff & service
The only thing I noticed that I did not like is the water was not hot. It was warm when you took a shower.
Stayed 7 nights in Feb 2024
Response from Rachid alaoui on Mar 16, 2024
Thank you for bringing this to our attention. We apologize for the inconvenience with the water temperature. Your feedback is valuable, and we'll ensure this issue is promptly addressed for improved guest experiences in the future.Best regards,

8/10 Good

Jeremiah, Toledo

Stayed 1 night in Feb 2024
Response from Jennifer on Feb 27, 2024
Dear Guest, Thank you for review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. I slept well, the TV was fine, staff was helpful, shower worked well. I got good food at a nearby restaurant. Gas station was very close. Easy access to I- 275.
Stayed 2 nights in Jan 2024
Response from Jennifer on Feb 12, 2024
Dear George, Thank you for your feedback. We hope to serve you again soon.

4/10 Poor

Brian, SUMMERVILLE

Traveled with family
Disliked: Amenities
I had read a recent review where somebody complained about the fire alarm going off at three in the morning two nights in a row. I thought surely this was a mistake or had been fixed. Came in from an event at two in the morning and went immediately to bed. Got woken up at four by the fire alarm. Check out that morning there was a typed apology note on the lobby door. Other than that you get what you pay for. Rooms plain but clean. Mediocre continental breakfast.
Stayed 2 nights in Jan 2024
Response from Jennifer on Jan 29, 2024
Dear Brian,Thank you for your feedback,The safety and well-being of our guests are our top priorities, and we understand that false alarms can be distressing and disruptive. We want to assure you that we take such incidents very seriously and are taking steps to prevent similar occurrences in the future.Please accept our heartfelt apologies for any inconvenience or discomfort you experienced as a result of the false alarm. We understand the impact that this may have had on your stay. Once again, we apologize for the inconvenience and distress caused by the false alarm. Thank you for your understanding, and we hope to have the opportunity to welcome you back to the quality inn & suites at Petersburg in the future

10/10 Excellent

Kisha

Stayed 1 night in Jan 2024
Response from jennifer on Jan 29, 2024
Dear Kisha, Thank you for your feedback, hope to serve you again

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jennifer on Jan 29, 2024
Thank you for your review!

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jennifer on Jan 29, 2024
Dear Christine, Thank you for your review.

8/10 Good

Shawn

Stayed 4 nights in Jan 2024
Response from Jennifer on Jan 29, 2024
Dear Guest,Thank you for score, hope to serve you again,

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from jenn on Jan 29, 2024
Dear Guest, Thank you for your feedback

10/10 Excellent

Shakendra

Stayed 1 night in Jan 2024
Response from Jennifer on Jan 29, 2024
Dear Guest, Thank you for your feedback

4/10 Poor

richard

Traveled with family
The floor in our room was quite sandy. The clientele at breakfast was shady and looked like an economically challenged group.
Stayed 1 night in Jan 2024

8/10 Good

Meagan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff were not very friendly, but overall, the room was clean and comfortable.
Stayed 1 night in Jan 2024
Response from Jennifer on Jan 29, 2024
Dear Meagan, Thank you for your feedback, we appreciate you. Hope to better serve you in the future when your travels bring you back to the area.

8/10 Good

Ken, Glen Cove

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jennifer on Jan 29, 2024
Dear Ken,Thank you for your feedback, hope to serve you again.

2/10 Terrible

Rhonda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a flood from the room above and it came into our room through the bathroom light. AT MIDNIGHT. When i went to the front desk the kid there gave me 2 towels. I told him somebody should come and look at it. No one came. Fortunately we still had the old towels that where never picked up and used them to wipe up the water. Then in the morning when i eent to talk to them about it they had no idea about it. Terrible terrible no compensations at all. Terrible . And Loud. Oh my goodness. Even the housekeepers where loud when they where cleaning other rooms if they werent sitting on the beds or chair talking to each other
Stayed 6 nights in Dec 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business trip
Stayed 2 nights in Dec 2023
Response from Jenn on Jan 29, 2024
Dear Bruce, Thank you for your feedback, hope to serve you again soon.

2/10 Terrible

Khaleya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jenn on Jan 29, 2024
Dear Guest, Thank you for yourfeedback

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from jennifer on Jan 29, 2024
Dear Guest Thomas, Thank you for your feedback, we appreciate your review. We hope to serve you again soon

4/10 Poor

Nowa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Business owner
The bed sheets were not cleaned… My bed smelled not fresh, the bathroom door needed a paint job. Clerk serving on Sunday, refused to make fresh coffee, she said she was busy. Overall not great!
Stayed 3 nights in Dec 2023
Response from Jenn on Dec 20, 2023
Dear Nowa, Our apologies that our standards were not met during your stay, I do hope that we have a chance to better serve you in the future.

6/10 Okay

Tiphaine

Just for sleep
Just for sleep, worth what you pay, good to have the breakfast. Bathroom not completely clean on the floor but the rest was ok.
Stayed 1 night in Dec 2023
Response from Jennifer on Dec 20, 2023
Dear Guest Tiphaine, Thank you for your feedback it is very important to us. Hope to better serve you.

10/10 Excellent

Yanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jennifer on Dec 20, 2023
Dear Yanna, Thank you for your feedback, hope to serve you again.

10/10 Excellent

Ann

Liked: Staff & service, amenities, property conditions & facilities
Stayed here the night before flying out of St. Petersburg airport. Was only about 10 minutes away. Was quiet and I felt safe. Wish I had had a mini fridge in the room.
Stayed 1 night in Dec 2023
Response from Jenn on Dec 18, 2023
Dear Ann,Thank you for your feedback. Im glad you had a peaceful night and felt safe we value this and strive to make it comfortable for our guest. For future reference we do offer rooms with fridge and microwave for your convenience

8/10 Good

Katrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer on Dec 20, 2023
Dear Katrina, Thank you for your feedback, hope to serve you again.

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Dec 2023
Response from Jenn on Dec 18, 2023
Dear Gary,Thank you for taking the time out and giving us a review. We appreciate this.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Jenn on Dec 18, 2023
Dear Bonnie,Thank you for taking the time out and giving us a review. We appreciate this.

2/10 Terrible

Romildo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good about this place was the front desk lady Joy. The room was dirty and unsafe.
Stayed 1 night in Nov 2023
Response from Joy on Dec 18, 2023
Thank you for your feedback. Hope to serve you again

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay was ok for a night. Room quality was eh. Room was not entirely clean
Stayed 1 night in Dec 2023
Response from Jenn on Dec 20, 2023
Dear Guest, Thank you for review.

4/10 Poor

Catherine, Apollo

Business traveler, Traveled with family
The floor of our room had holes in the flooring. I nearly cut my foot in the middle of the night when I needed to use the toilet. I do have to say that the price was low and breakfast was good.
Stayed 1 night in Nov 2023
Response from Jenn on Dec 18, 2023
Dear Catherine,Our sincere apologies we hope to serve you in the near future.Thanks for your feedback

6/10 Okay

Chris

Liked: Staff & service
Disliked: Amenities
the room corners were full of dirt and lighting was poor
Stayed 4 nights in Nov 2023

8/10 Good

James

Stayed 1 night in Nov 2023
Response from Jennifer on Dec 20, 2023
Dear James, Thank you for your feedback