Ratings based on 1,123 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Jul 24, 2017
Pros: The staff.
Cons: Our room could only be opened by pulling up on the handle. A neighbor who was returning to his room had to tell us how to open the door. It was odd.
Location: Perfect location to go to the Clearwater Marine Aquarium. Only a short drive.
When we booked, we booked for 3 people, 2 adults and 1 child. Expedia said rooms had a couch but when we got to the room it did not, just a king sized bed. We went back to the front desk and Faith, the desk agent, moved us to another room. She also followed up to be sure that room worked. I really appreciated her help. Through out our stay, everyone was extremely helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 12, 2017
Our stay here was much better than I thought it would be . Quick Check in. Clean rooms and accessible house keeping
Comment from Hotel Management
Jul 14, 2017 by Lq0688GM , Hotel Management
Thank You for your 5 star review of our hotel. We appreciate your wonderful feedback regarding the excellent service, clean room, quick check in . Please come back and allow us to host you again in the future. Sincerely James M
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel!!! Definitely recommend

Posted Jul 11, 2017
The staff was friendly and attentive. They offer great breakfast. A variety of stuff. What I loved the most about this hotel is the cleanliness! Super clean and well maintained. The price is good. I would definitely recommend this hotel and will stay again :) I can honestly say I have nothing bad to say.
Comment from Hotel Management
Jul 14, 2017 by Lq0688gm, Hotel Management
Thank You for your review of our hotel. We appreciate your wonderful feedback about our staff and the hotel. We look forward to hosting you again Sincerely James M
2 out of 5
by A verified traveler

Posted Jul 5, 2017
Floor was dirty; ceiling was stained and patched with caulking, musty smell, shower curtain and shower were stained. Time to update and remodel if you're going to charge $130 for this room.
Comment from Hotel Management
Jul 9, 2017 by lqJamie, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies on behalf of my entire team for failing to meet expectations during your stay due to the room conditions. If possible, I would ask to speak with you offline by email to gather more insight into your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to airport

Posted Jul 1, 2017
Pros: Location - several restaurants nearby and close to the airport.
Cons: Safety
Kids wanted to eat by the pool, so I got pizza, set up by pool and we were immediately attacked by mosquitoes. So many that it was very unpleasant to stay outside. When one of the children was taking a shower, the water ran out on the floor and under the door into the room. There was only one employee on duty so I ended up cleaning the mess up myself. Ten towels later, the carpet was still wet, but as good as I could get it. Not so sure how safe it is to just have one employee working at night.
Comment from Hotel Management
Jul 14, 2017 by Lq0688gm , Hotel Management
Thank you for staying with us and for bringing your concern to our attention. I apologize for your disappointment and for any inconvenience you may have had due to the condition of the bathroom,Please be assured that your comments will be forwarded to the management team to ensure our valued guests' needs and expectations are met in the future. Again, many thanks for the feedback and our apologies for the shortfalls. Should your travels bring you back to the area, we would love nothing more than to welcome you back and deliver an experience you'll be sure to remember. Sincerely James M
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jun 30, 2017
The room was clean and staff was friendly after a 7 hour flight delay it was a much needed welcome!
Comment from Hotel Management
Jun 30, 2017 by lq0688gm, Hotel Management
Thank you so much for taking the time to share your experience about your stay at . We are always thrilled to hear from our guests that have great experiences with us and this is no exception! We look forward to your next visit! Sincerely James M
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Pete

Perfect

Posted Jun 29, 2017
Pros: Google
Cons: none
Location: St Pete. We were working
Great, clean place. Friendly staff. Free breakfast is a HUGE PLUS.
Comment from Hotel Management
Jun 30, 2017 by lq0688gm , Hotel Management
We appreciate you taking the time leave your review . It is feedback such as yours that allows us to learn and create a more inspiring stay for our valued guests. We look forward to welcoming you back.. Sincerely James M
1 out of 5
by A verified traveler from boston d

Not recommended at all

Posted May 31, 2017
Nothing was,working the room never got cleaned in 4 days as per breakfast it was a joke basically it was a total disaster
Comment from Hotel Management
Jun 2, 2017 by Lq0688gm, Hotel Management
We apologize your stay with us was anything short of a 5-star experience. What you have described in your review is far from the experience we wish to provide any of our guests and apologize for this unfortunate, isolated incident. Hope to see you back Sincerely James M
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Visiting grand children for upcoming graduation

Posted May 19, 2017
Pros: Very close to I-275
Cons: Cleaner pool
Location: Went to the Tropicana field and several restaurants and golf courses
Very good experience nothing terrible occurred and the place was centrally located .
Comment from Hotel Management
May 19, 2017 by Lq0688gm, Hotel Management
Thank you for the comment. I will pass this onto my team. Hope to see you back . Sincerely James M
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to PIE airport.

Posted May 19, 2017
Hotel was clean and staff pleasant. Conveniently located with restaurant within walking distance.
Comment from Hotel Management
May 23, 2017 by Lq0688gm, Hotel Management
Thank you so much for staying with us and for taking time to review our hotel. We are very happy to hear your stay was excellent and look forward to having you return again soon