Ratings based on 1,070 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

under construction - wedding music until 11 pm

Posted Feb 5, 2016
Pros: location staff
hotel lobby is very nice - rooms are on the small side - we had a room over a wedding and music was playing until 11 pm make sure to ask about this at check in we were not warned - still lots of construction
4 out of 5
Recommended
for Everyone
by A verified traveler from Lakeland, FL

Great location. Great service

Posted Jan 31, 2016
Pros: The staff and the beach
Cons: The food
Location: We enjoyed downtown St Pete and St Armond's Circle for shopping
Historic hotel -not quite as elegant as the website, but nice. Room was musty when we entered but staff was very helpful. They offered another room or a chance to fix it. Restaurant was lacking - average food - high prices. Service was great. Great restaurants in the area. The beach was wonderful. I'm sure the whole experience would have been even better had it not been cold and rainy.
Comment from Hotel Management
Feb 1, 2016 by Jeff A., Hotel Management
I am happy to hear that you had a pleasant stay with us! I'm glad that you enjoyed our pristine, sugar-sand beach, as well as our fabulous location! Thank you for your kind words about our excellent staff and the great service they deliver, I will be sure to share your compliments with the rest of the team! I apologize that the food did not meet your expectations and I appreciate your feedback. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Brunswick, GA

Nice hotel and close to the beach

Posted Jan 25, 2016
Pros: the atmosphere was great and the hotel was super
Cons: rate it a 5 star hotel
Location: we met with relatives near by and met our two great nieces we have not met yet
Would like to stay there again during warmer weather and less wind, service and staff were excellent
Comment from Hotel Management
Jan 29, 2016 by Jeff A., Hotel Management
I am elated to hear what a wonderful stay you had with us! I'm glad that you enjoyed our awesome atmosphere and fabulous location! Thank you for your kind words about our excellent staff and the superb service they deliver! I will be sure to share your praises with the rest of the team! I hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2016
Our stay was wonderful, the atmosphere was peaceful.
Comment from Hotel Management
Jan 29, 2016 by Jeff A., Hotel Management
I'm delighted to learn what a wonderful stay you had with us! I am glad that you enjoyed our peaceful atmosphere! I hope to welcome you back again soon!
5 out of 5
Recommended
for Families
by A verified traveler from Flanders, NJ

Great location

Posted Jan 8, 2016
Pros: Location, Staff
Cons: Bigger bathroom
Family went for Christmas vaca. Loved being right on the beach, but you certainly pay for location. Hotel staff was very friendly and accommodating. Room was nice, clean, comfortable. Bathroom was too small (I could barely fit my feet between the toilet and tub) which made having 3 people (mom, dad, and daughter) in the same room a challenge. Free coffee and wifi in room. Everything else was a premium priced add-on. We ventured into St Petersburg one morning - definitely would skip that next time. there was nothing to do there other than the Dali museum. Wish the concierge would have let us know that when we asked for the map and suggestions for what to do there. Overall a nice hotel but I might look for another beachfront hotel with free breakfast next time.
Comment from Hotel Management
Jan 29, 2016 by Jeff A. , Hotel Management
I am delighted to hear what a great holiday stay you had with us! I'm glad that you enjoyed your comfortable accommodations, our awesome location, and of course, pristine, sugar-sand beach! I appreciate your feedback, and hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Beautiful hotel on the beach

Posted Jan 3, 2016
This was the most beautiful place that I have ever stayed. Everything about it was exceptional!
Comment from Hotel Management
Jan 7, 2016 by Jeff A, Hotel Management
Thanks for your feedback! I'm glad you had an exceptional stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel next to the beach

Posted Jan 1, 2016
We stayed over Xmas 2015 for 3 nights. The standard of the accommodation was excellent although the bedrooms and en-suite were rather small. The atmosphere in the hotel was warm and welcoming. We felt that the resort fee of $25 per day should have included the sunbeds on the beach. Michael who worked by the pool serving food was always cheerful and chatty, a real asset to the hotel. We had the buffet breakfast in the Sea Porch which was excellent and very good value. The only negative was that the staff in the ice-cream parlour were very unhelpful and should be replaced with more friendly staff. That said we will definitely return to this hotel.
Comment from Hotel Management
Jan 7, 2016 by Jeff A, Hotel Management
Thank you for spending the holidays with us! I'm happy you found our rooms warm and welcoming, and Michael cheerful and chatty! I'm also happy to hear you enjoyed the buffet in Sea Porch excellent and a good value. I hope we'll have the pleasure to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Beautiful hotel on beautiful beach with beautiful sunsets
Comment from Hotel Management
Dec 31, 2015 by Jeff A, Hotel Management
Thanks for the great review! Our sunsets are spectacular! We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel!!

Posted Dec 22, 2015
Loved it!! Stayed for 2 nights. Staff extremely friendly. Rooms beautiful appointed. Will return for sure!!
Comment from Hotel Management
Dec 24, 2015 by Jeff A. , Hotel Management
I am thrilled to hear what a fabulous stay you had with us! I'm also glad that you enjoyed your comfortable and well appointed room! Thank you for your kind words about our friendly team members and the excellent service they deliver, I will be sure to share your compliments with the rest of the team! I look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2015
Beautiful hotel. Best in the area. Interesting history.
Comment from Hotel Management
Dec 24, 2015 by Jeff A. , Hotel Management
Thank you for your kind words! I am happy to hear how much you enjoyed your stay with us and of your true appreciation for our iconic Pink Palace and her storied history! I hope to welcome you back again soon! Best,