no "quality" in Quality Inn
Posted May 31, 2016 on Hotels
Our overall stay was at most a 2 star rating. I would of liked Quality Inn to actually be considered "quality". I wont judge the area because obviously they can't fix that but, I'll gladly give a review on this hotel. I expected our stay to be considered "quality" but it was not. The shower head had soap scum, the tile inside was dirty with mildew, I found a few trash items from a prior guest, we killed cockroaches in the room, the "pillowtop" was a padding sheet that is supposed to be for a full size mattress at most queen size mattress and we had a king size bed. The location said no smoking but it still smelled like cigarettes and we would see people smoking. But to finish it all up we were mandated to eat in the lobby only and not take the food out of the lobby, which makes no sense to because I could bring groceries up but not breakfast. The front desk staff was consistently on her phone, but was attentive to the guest so its wrong for hospitality purposes and professionalism, but it was too bad. I just truly am not satisfied with the stay "quality" should be emphasized its thats the Hotels name. I did not complain to the management because to me its not that I want a refund I just want my moneys worth. So I would recommend this hotel if you just need to sleep and then get back on the road but to actually have a mini vacation, NO !!! its not worth almost $100 a night.