Ratings based on 751 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel directly at the beach

Posted Jan 19, 2017
nice clean hotel,hot tub, pool very nice location right on the beach,tennis court,nice restourant inside so when u stay there no need of a car at all
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
Great hotel close to beach and shopping/restaurants.
4 out of 5
Recommended
for Families
by A verified traveler from Indianapolis

Nice Hotel with a short walk to a beach.

Posted Dec 31, 2016
Pros: Resort has their own beach front property.
Location: A plus for some maybe - just over the bridge from the hustle and bustle of the main tourist road.
Quiet and comfortable room made for a relaxing time.
Comment from Hotel Management
Jan 5, 2017 by darla, Hotel Management
I am delighted you found our resort to be an oasis from the busy Clearwater beach area and that you had a relaxing and enjoyable experience, it is a great place to take relaxing breath. It can be a place of clam and peace before you head back into the real world. Please keep us in mind when planning your next relaxation therapy get-away.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Good hotel on the beach

Posted Dec 23, 2016
We extended our stay here as the hotel was so nice and convenient
Comment from Hotel Management
Dec 27, 2016 by darla, Hotel Management
I am so delighted to hear that your stay was the experience you anticipated and more. Beautiful beaches, recently updated pool area, awesome sunsets. Fire pits, Hot Tubs along with much relaxation therapy. We feel it is convenient for our guests also. Restaurants on property and also in walking distance. Inexpensive options such as two trolley systems for transportation which can also be considered a tour bus so you can take in all of the sights of the beaches and get on at off these trolleys if you find something of interest. Sports, entertainment, museums, shopping dining and much more. We feel staying in this area is convenient for our guests also. Hurry back …
5 out of 5
Recommended
for Everyone
by A verified traveler from Englewood FL

lookin g forward to our next stay

Posted Dec 20, 2016
Pros: see above
Location: ride the jolly trolley
wonderful experience , very friendly staff, excellent restaurants, outstanding service, great beach and pool.
Comment from Hotel Management
Dec 27, 2016 by darla, Hotel Management
It is gratifying to know that your experience here on the Island of Sand Key was wonderful. Days spent on beautiful beaches, or just relaxing around the pool, or maybe a walk on the beach. Ending your evening gathering around the fire pit with friends or family and catching a breathtaking sunset. There is much relaxation therapy to be had here on “Our Island”. An award winning restaurant on property or several other venues to dine at just a walk across the street. Inexpensive transportation options such as two trolley systems to help you explore the area. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice backyard

Posted Dec 13, 2016
The hotel itself is pretty usual as any other. My family really liked the heated pool and jacuzzi. It is very unique poll area has a primary entrance to the beach. We played volleyball and tennis, our little one was happy building sand castle and exploring their playground. Hammock Island is wonderful idea also. The cons are breakfast not free, we had very noisy neighbours so we had to switch rooms at 2AM, I prefer receptionist to give family of 3 with a toddler a room without anyone near (they had available rooms). Also I was hoping to sleep peacefully with open windows but someone were smoking all night long on a balcony close to us and had a loud conversation in a pool area (do not take a room with a pool view if you want to have rest). Overall it is a good hotel with reasonable pricing.
Comment from Hotel Management
Dec 13, 2016 by darla, Hotel Management
Your loyalty is very important to the Sheraton Brand. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service and focus on these issues. We appreciate that you were pleased with the location. Sand Castles, swimming, relaxing in the Jacuzzi and enjoying beach activities does sound like you enjoyed your days. We have noted your comments regarding the level of disturbance coming from the other rooms. We would sincerely like to apologize for these occurrences. We know how frustrating and disappointing it can be when you are trying to get needed sleep and your expectations are not met due to noise. I am so pleased you were relocated, obviously it had to be annoying for you to move at such a inconvenient time and I again apologize. I do hope security was called for both the noise and the smoke issues. The Sheraton Sand Key is a smoke free hotel which means there are no smoking rooms within the hotel and only designated areas outside, that area does not include balconies. Although we strive to enforce these rules we do not always succeed. We do hope you will return for some more fun in the sun.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa FL

Beautiful hotel and location

Posted Dec 11, 2016
Pros: The location was great. Room was clean and comfortable, bed was great. The staff was helpful and friendly.
Cons: I had a great stay, no complaints
Location: Right on the water, beautiful beach. Lots of great restaurants and bars in the area.
Stayed one night, the staff was very friendly and helpful. The room was clean and very comfortable.
Comment from Hotel Management
Dec 12, 2016 by darla, Hotel Management
Our associates are commitment to providing you and all our guests with the service levels and recognition you deserve and expect. They are empowered to take initiative to make decisions that will enhance your experience with us. It is our goal to effectively meet the expectations of you our guest and provide to the experience anticipated. It is delightful to hear your stay was a success. Yes! our beaches are beautiful, there are many treasured memories to be made here on the Island of Sand Key. We look forward to a return visit there is much more to explore.
5 out of 5
Recommended
for Families
by A verified traveler from Tampa

Nice get away for after Thanksgiving

Posted Dec 3, 2016
Pros: Close to the beach and very relaxing.
Cons: Offering a free continental breakfast and coffee in the morning.
Location: We just went to be at the beach.
We had a great family weekend getaway after Thanksgiving. The property is really nice and the rooms are very clean.
Comment from Hotel Management
Dec 9, 2016 by darla, Hotel Management
Thank you for taking time to write a review it is very important for us to hear the voice of our customer. Sand Key has many miles of great beaches in addition it is a tranquil relaxing Island with beautiful views. You certainly can experience Mother Nature at her best; sparkling waters of the Gulf of Mexico, the beaches of Sand Key, dolphin sightings, shell collecting. Truly showcase Florida’s natural beauty! We are pleased you enjoyed the location and are now rested for the next holiday. SPG Platinum members have special access to the Sheraton Club, a relaxing and upscale space offering special benefits. When available you are also able to upgrade your room at check-in to be able to enjoy those benefits; which include use of The Sheraton Club which consists of, complementary continental breakfast served 6:30 - 9:30 AM, snacks and beverages are available throughout the day, evening Hors oeuvres and cocktails: 5:00 - 8:00 PM. We hope you will return for your next beach get away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval, Quebec, Canada

Nice hotel next to the beach.

Posted Nov 30, 2016
Pros: Quiet area. Nice neighborhood.
Cons: Rooms' soundproofing.
Location: 45 minute drive to the Dali museum. 1 hour 20 minutes to Sarasota's Ringling museum.
Nice staff. Good restaurant. Tavern OK. Glorious beach.
Comment from Hotel Management
Nov 30, 2016 by darla, Hotel Management
I do apologize the noise we are always working on correcting this issue. Sand Key has many miles of great beaches in addition it is a tranquil, relaxing island with beautiful views. If you enjoy museums; we are close to many culturally diverse and integrated urban areas. Start in St. Petersburg, the unofficial heart of fine art in the region. Tampa is a city rich in art and museums as well. Recently Tampa Bay was awarded the honor of being one of the “Top Arts Destinations” by American Style Magazine. Then if you are ready for a beautiful ride include a day trip to the John and Mable Ringling Museum of Art. Which is located in Sarasota, Florida and I am sure you enjoyed both the ride and the museum. You must return to the area if you enjoy museums as big as our beaches, there is much more to explore.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Nov 29, 2016
Great rooms. Comfortable bed and pillows. Staff were extremely friendly and helpful. Excellent workout facilitues. Very cozy place.
Comment from Hotel Management
Nov 30, 2016 by darla, Hotel Management
Thank you for taking the time to share your feedback with us regarding your recent stay. It is our goal to effectively meet the expectations of our guests and provide excellent customer service. The Sheraton Sweet Sleeper Bed is found in each of our guest rooms and is comprised of luxurious sheets, a deluxe duvet, a selection of feather down and hypoallergenic pillows, and a custom mattress. All were chosen with your comfort in mind. I was also pleased you enjoyed our state-of-the-art fitness center “Sheraton Fitness” What a panoramic view, hopefully it enhanced your workout. Our associate’s favorite part of their job is interacting with our guests and that they have empowerment to take initiative to make decisions that will make you our guests stay memorable. It is always a delight to read that they succeed in doing so. We look forward to your return visit.