Ratings based on 1,600 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Laval, Quebec, Canada

Nice hotel next to the beach.

Posted Nov 30, 2016
Pros: Quiet area. Nice neighborhood.
Cons: Rooms' soundproofing.
Location: 45 minute drive to the Dali museum. 1 hour 20 minutes to Sarasota's Ringling museum.
Nice staff. Good restaurant. Tavern OK. Glorious beach.
Comment from Hotel Management
Nov 30, 2016 by darla, Hotel Management
I do apologize the noise we are always working on correcting this issue. Sand Key has many miles of great beaches in addition it is a tranquil, relaxing island with beautiful views. If you enjoy museums; we are close to many culturally diverse and integrated urban areas. Start in St. Petersburg, the unofficial heart of fine art in the region. Tampa is a city rich in art and museums as well. Recently Tampa Bay was awarded the honor of being one of the “Top Arts Destinations” by American Style Magazine. Then if you are ready for a beautiful ride include a day trip to the John and Mable Ringling Museum of Art. Which is located in Sarasota, Florida and I am sure you enjoyed both the ride and the museum. You must return to the area if you enjoy museums as big as our beaches, there is much more to explore.
5 out of 5
by A verified traveler

Great hotel!

Posted Nov 29, 2016
Great rooms. Comfortable bed and pillows. Staff were extremely friendly and helpful. Excellent workout facilitues. Very cozy place.
Comment from Hotel Management
Nov 30, 2016 by darla, Hotel Management
Thank you for taking the time to share your feedback with us regarding your recent stay. It is our goal to effectively meet the expectations of our guests and provide excellent customer service. The Sheraton Sweet Sleeper Bed is found in each of our guest rooms and is comprised of luxurious sheets, a deluxe duvet, a selection of feather down and hypoallergenic pillows, and a custom mattress. All were chosen with your comfort in mind. I was also pleased you enjoyed our state-of-the-art fitness center “Sheraton Fitness” What a panoramic view, hopefully it enhanced your workout. Our associate’s favorite part of their job is interacting with our guests and that they have empowerment to take initiative to make decisions that will make you our guests stay memorable. It is always a delight to read that they succeed in doing so. We look forward to your return visit.
4 out of 5
by A verified traveler from US

Posted Nov 26, 2016
Nice hotel. Beautiful location on the beach with great pool and beach activities!
Comment from Hotel Management
Nov 29, 2016 by darla, Hotel Management
We appreciate your kind remarks. Mother Nature has surround us with her beauty and we love that we are able to share it with you our guest. Coach Rhino is our Pool and Beach Activities Director he is here to coordinate activities and provide resort guests with beach tennis lessons. Along with beach tennis, Coach Rhino provides an array of activities for guests of all ages. Of course there are always shell collecting, sandcastle building or just relaxing in the sun.
4 out of 5
by A verified traveler from US

Posted Nov 21, 2016
It was ok, no problems. Yes I would recommend this hotel, could have better air conitional system, but over all 4 star I would give. Beach, view is good, food ok.
Comment from Hotel Management
Nov 22, 2016 by darla, Hotel Management
It is our goal to effectively meet the expectations of our guests and provide excellent customer service. I sincerely hope memories were made during your time on the Island of Sand Key. It is concerning that you found the air conditioner to be distracting, I apologize. Our Head of Engineering has been notified and is having all units checked. It is loyal guests such as you that will inform us of issues which we need to focus on, we thank you. I do hope you will give us an opportunity to better serve you in the future.
4 out of 5
by A verified traveler from miami

Beatiful beach at clearwater Fl

Posted Oct 30, 2016
Pros: The beach
Cons: Renovation and better Price it Was a little expensive
Location: Good location
Quiet hotel, confort bed, nice beach and very good location
Comment from Hotel Management
Nov 1, 2016 by darla, Hotel Management
Our large beach gives you a true tropical Island experience. The shore is far enough from the hotel and the main road leaving the noise of the outside world far enough away. The Sheraton Sweet Sleeper Bed is found in each of our guest rooms and is comprised of luxurious sheets, a deluxe duvet, a selection of feather down and hypoallergenic pillows, and a custom mattress. All were chosen with your comfort in mind. The renovations of this hotel are ongoing. It is our loyal customers that inform us of any issues that need to be addressed. I thank you for your support, I hope that you will return to the Sheraton Sand Key soon. I have noted your comments regarding the pricing of our hotel and services and we would like to advise you that our rates are very competitive with the same category hotels of the area. Our hotel room rates fluctuate depending on the level of business, seasonality and events in the area. There are periods the rates may drop significantly. Check our web site for specials.
5 out of 5
by A verified traveler from ohio

Great hotel

Posted Oct 16, 2016
Just spent a week here and had a great time!! Hotel staff was very nice, always friendly. Everything was always kept clean.
Comment from Hotel Management
Oct 25, 2016 by darla, Hotel Management
It is our associate’s favorite part of their job, interacting with our guests. They truly enjoy that they have empowerment to take initiative to make decisions that will make our guests stay memorable. It is always a delight to read that they succeed in making your experience just what you anticipated. It is a tropical paradise; beautiful beaches, breathtaking sunsets and awesome views. All combine to create a sense of peace and calm here on the beaches of Sand Key. We hope you will return soon.
5 out of 5
by A verified traveler from Ohio

Beach is beautiful

Posted Oct 13, 2016
We loved our stay! So relaxing! We will stay again!
Comment from Hotel Management
Oct 25, 2016 by darla, Hotel Management
Once you get on the Island of Sand Key you leave all that commercial stuff that clutters life behind. We are reminded of the beauty of nature that surrounds us. The sounds are so peaceful and serene how can you do anything but relax. We look forward to your next visit.
5 out of 5
by A verified traveler from Ohio

Very pleased with our stay.

Posted Oct 10, 2016
Pros: The pool area was awesome. They have staff on site to hand out towels and they do a very good job keeping the area free of trash and neat.
Cons: Rooms are dated but furniture is updated. It was still very nice. No microwave.
Location: The hotel has a lot to offer. Good food, pool area, sand volleyball, tennis courts, seadoo and other rentals at the beach...
Comment from Hotel Management
Nov 26, 2016 by darla, Hotel Management
I am pleased that you enjoyed the location, amenities and our genially caring associates … Although our hotel was built in the 70’s we are constantly renovating. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. Our Island is a great place to come to enjoy the beach and the fun along with the relaxation that goes along with being at the beach. The pool area was upgraded this past year so I am pleased you enjoyed the improvements. Some of life’s most treasured memories are made at the beach or in flip flops.
5 out of 5
by A verified traveler from E

Location and staff amazing!!

Posted Oct 9, 2016
Pros: Location, beach, staff
Cons: Didn't love mattress pad
Location: Great shops restaurants very short walk away
Loved staff, proximity to shops,restaurants. Great Beach
Comment from Hotel Management
Oct 26, 2016 by darla, Hotel Management
Thank you for your comments, our associates are pleased to provide you with an effortless experience and they are genuinely friendly. They enjoy being here to ensure your stay is the experience you anticipated. This Island does have a beautiful and large beach which promotes relaxation. Please accept our apologies for the dissatisfaction of the mattress pad during your time spent with us. The Sheraton Sweet Sleeper beds are designed with comfort in mind, your experience is certainly not the Sheraton Sand Key experience we want to provide our guests. Studies have shown that it can be hard for people to adjust to vastly different levels of comfort than they experienced at home. I do hope you will give us an opportunity to better serve you in the future.
5 out of 5
by A verified traveler from Atlanta

Great Place

Posted Oct 4, 2016
Pros: Everything
Location: Located right on Clearwater Beach, great location
We stayed at the Sheraton for a mother daughter weekend. It was perfect, location is wonderful. Onsite restuarants were very good and even had live music!
Comment from Hotel Management
Oct 26, 2016 by darla, Hotel Management
In some of our lives there moments when you can choose to pause and life long memories are made. Perfect family vacations are days cherished. Our beaches are beautiful and relaxing, a place where you can reconnect or just enjoy each other’s company. There are many treasured memories to be made here on the Island of Sand Key. I am so pleased you enjoyed our onsite restaurants. Our Executive Chef does take pride in ensuring our menus are diversified, our culinary staff is very talented.