Maybe a "4" if certain factors are considered.
Posted Nov 8, 2016
The staff, workers were top notch. Rooms were comfortable and pretty clean. Although not exactly a new hotel, it seems to be well cared for. So, why the "OK" rating? At least two of the hotel buildings run perpendicular to the shoreline. Our first room had a balcony overlooking a parking lot and only a very partial view of the water (outside the front door of our room). After meeting with hotel management we were moved to a room facing the shoreline. Of course this was an added charge. There is also an $8.00 per day charge to park a car which is a way to get a few more dollars out of their guests. Our last surprise was to find the hotel charges a fee to use their lounge cabanas along the beach. AND one row of the loungers was closer by about 15 feet closer to the water than the other row. You got it: a higher charge for that row! These were in our opinion a poor way to treat their guests. Would I recommend this hotel to others? Yes, but I would want them to know ahead of time the ways the hotel pads their wallets. It's not like the hotel rooms are bargain priced and the management has to make up the difference by charging for every misc. thing. The room prices are fair and are similar to others in the area so why all the extra extras?
Comment from Hotel Management
Nov 29, 2016 by Nadia L., Hotel Management
Thank you for choosing to stay with us and for sharing your experience. We are happy to hear the staff was wonderful, and glad you enjoyed your stay with us. However we apologize for the miscommunication in regards other charges. We look forward to your next visit.