OK hotel on the beach
Posted Aug 29, 2016
This is our 3rd stay at the Sirata and we are very disappointed in comparison to our previous accommodation there, the room was noisy, a portable AC unit as well as a fixed but both extremely noisy waking us up every hour on the hour, dirty mirrors, small uncomfortable beds and a gap under the door big enough to let daylight and roaches in out of the rain! The maids we're trying to get in at 9.15am when check out was 11am and we're not happy when we sent them away, you now have to pay for parking which is ludicrous when the rooms are $150+ per night for standard accommodation, not enough parking spaces for all guests and had to drive around for at least an hour before we found a space. The elevators in block 2 were dirty and smelt of engine oil
Overall very disappointed in comparison to the Grand Plaza and Beachcomber resort.
Comment from Hotel Management
Sep 1, 2016 by Nadia L., Hotel Management
Thank you for your feedback and comments. I would like to send my sincere apologizes that we did not meet your expectations. We look forward to welcome you back.