Ratings based on 474 Verified Reviews

2.7 out of 5
50% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2017
Staff was very friendly, they were always willing to help, great room and customer service. Rooms are very clean.
Comment from Hotel Management
Jun 6, 2017 by Super 8, Hotel Management
We like to thank you for staying with us. We like to see you again. thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2017
Staff spoke another language so they could talk without us knowing what they were saying. Rude to do..... And guess what a traveler told me he understood some and it was about us !
Comment from Hotel Management
May 18, 2017 by super8, Hotel Management
Thank you for staying with us - we'll work hard to fix the issue you experienced during your stay. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from from wny

For the price ok

Posted Apr 25, 2017
Light over sink kept going on and off. Plugs fell out of the outlets and outlets sparked (safety/fire issue) . Beds were comfortable. Good price so was ok. Staff pleasant spoke minimal English. Met alot of other friendly people. Clean... I would stay again.
Comment from Hotel Management
May 17, 2017 by Super 8, Hotel Management
Thank you for staying with us. We'll work hard to fix the issue you experienced during your stay. Thanks for letting us know.
2 out of 5
by Brian

Save your money and go to an other hotel

Posted Mar 22, 2017 on Hotels
Never again will I stay at that place!
Comment from Hotel Management
May 17, 2017 by super, Hotel Management
We are sorry, we'll work hard to fix the issue you experienced during your stay. Thanks for letting us know.
1 out of 5
by A verified traveler

Terrible hotel

Posted Mar 21, 2017 on Hotels
Worst hotel I have ever stayed in. Staff was rude, room was in terrible shape, noisy all night. I will never use super 8 again.
Comment from Hotel Management
May 17, 2017 by super, Hotel Management
WE are sorry, we'll work hard to fix the issue you experienced during your stay. Thanks for letting us know.
3 out of 5
by Connie

You get what you pay for I guess...

Posted Mar 19, 2017 on Hotels
Hotel staff was friendly, but most of The time my family and I did spend in the room we were doing bug control! Blankets on bed had cigarette holes burned in them. (This was a non smoking room) And bathroom tub looked really dirty and needed some work. I also ended up Cleaning out the fridge when we got there since it had a very awful smell in it when I went to open it. Im not one to complain since I use to work at a hotel so I just cleaned and dealt with all the problems myself but I will not stay here again. I will spend the extra money on a nicer hotel.
Comment from Hotel Management
May 17, 2017 by super, Hotel Management
We are sorry, we'll work hard to fix the issue you experienced during your stay. Thanks for letting us know.
1 out of 5
by A verified traveler

NO! Especially if you're traveling with pets.

Posted Mar 18, 2017 on Hotels
Well, I was traveling with my dogs and because I have 3, I had to book 2 rooms...ridiculous since 2 of them are very small. In any case, the rooms I was given were at best...gross. The first room wreaked of smoke and had cigarette stains all over the bathtub. The chair was stained with some kind of smegma so I wouldn't even consider sitting in it. The second room was a little better but still, not nice. The vent in the bathroom did not work so be prepared to take a steam bath as well. A word to the wise, if you are traveling with dogs and book this hotel, expect to get the Worst rooms they have. Not worth the money! The only positive comment i have is the staff in the office were very nice.
Comment from Hotel Management
Apr 2, 2017 by super, Hotel Management
We'll work hard. you were unhappy during your stay we are sorry for that. We will fix the issue you experienced during your stay. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Catharines, ontario Canada

Great place to stay

Posted Mar 18, 2017
Was a good place to stay for 4 days. Staff were great, everything was safe and clean. Free breakfast free wifi free parking. Close to tons of restaurants and stores. Only negative was pool is not heated or cleaned very well. For $113/night CAD can't complain
Comment from Hotel Management
Apr 2, 2017 by Super 8, Hotel Management
Thank you for staying with us..
5 out of 5
by Marshall

Posted Mar 18, 2017 on Hotels
An error had been on our reservation. We received an email the weekend before about we were to be there. I called you and the motel was to cancel that booking to the following week (the correct booking) and a reversal of the charges to be made. The corrected​reservation was higher because the 10% was not allowed. They owe me. I stayed two nights and billed for four nights. We've set our calendar for next year for the 2018 Clearwater Blues Festival. Where we stay is up to you. We go to many festivals and some of our friends ask us as to where we stay. Hint hint.
Comment from Hotel Management
Apr 2, 2017 by super, Hotel Management
We'll work hard to fix the issue you experienced during your reservation - thank you for letting us know.
1 out of 5
by Erin

worst hotel I have ever seen.

Posted Mar 17, 2017 on Hotels
I stay in about 20 hotels every year and this was by far the worst hotel I have ever seen. I would have rather camped in the woods. There were bb's stuck in the wall, body fluids all over the mismatched painted walls.. The bathroom ceiling was falling in. The floors were sticky. The beds were horrible with giant dents in the middle. The pillows were as flat as pancakes. There wasn't a stopper for the bathtub. I would not recommend anyone to stay in this dump of a hotel.