They are renovating & converting to nonsmoking but our room still smelled like smoke. There were burn holes in the bedspread & ashes still in the window seal. However the staff was very friendly & helpful.
Comment from Hotel Management
Jan 17, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear that you didn't enjoy your stay with us. Also, The smoking section of the hotel has been closed for renovations for a month now so the room you were in, if it smelled like smoke was likely a previous guest who disregarded our 100% smoke free policy. We ask that all our guest inform the front desk of such issues so that we can accomodate them to have a quality and comfortable stay with us. Our staff takes much pride in customer service. We do appreciate your business and your feedback.