Ratings based on 893 Verified Reviews

3.1 out of 5
57% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Texas

Dirty Room and Roaches

Posted Apr 2, 2017
Checked in very easy with Expedia, got the key parked the Car. Unloaded everything we needed and our son. Went in the room it smelt dirty, sat my son on the bed and went to the restroom as my wife started looking around next thing I know she's saying there is roaches as I'm watching one climb on the shower rod. Very discusting we checked out faster then we checked in.
2 out of 5
by A verified traveler

Old thongs found

Posted Mar 17, 2017
Old thong underpants and an empty can of soda was found at check in.. Toilet looked like it came from a crack house but wouldn't flush correctly until my husband bought a plunger.. Mini fridge leaked and the tv volume would not adjust to be heard..bought universal remote to fix issue.. Over all. Scary Staff told us they smoke pot...
Comment from Hotel Management
Mar 30, 2017 by Sean Sales Manager, Hotel Management
Sorry you experienced all the issues you mentioned. We have shared your review with our maintenance and housekeeping departments to prevent these issues in the future. We also encourage guests to report these issues to the front desk so we can fix the issues when found.
1 out of 5
by A verified traveler from P

Worst experience of my life

Posted Mar 11, 2017
The hotel is disgusting, bad smell, poor hygiene. One roach welcomed me as soon as I got into the room. I thought I was in a horror movie. I don't have any enemies, if I only had one, I would recommend him/her to spend a night in that place.
Comment from Hotel Management
Mar 16, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear that you were not satisfied. We do ask that our guests report issues immediately to us at the front desk so that they can be addressed. We appreciate your feedback.
1 out of 5
by A verified traveler from Illinois

Worst room Ive ever paid for

Posted Mar 8, 2017
The room was smelly and musty. The bed was atleast 20 years old. There was no blanket on the bed, just a sheet and a bed topper. Fridge didnt work and I had to unplud a lamp to plug in the micro wave. HORRIBLE!!!
Comment from Hotel Management
Mar 10, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear you weren't satisfied with your stay. We do ask that any issues with the rooms be brought to our attention as soon as possible so that we can meet your needs. We appreciate your business and your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Valdosta Ga

Posted Feb 12, 2017
It was very convenient.The young man at the front desk was great.The room was clean
Comment from Hotel Management
Feb 13, 2017 by Karma Front Desk, Hotel Management
Thank you! We appreciate your business and your feedback. Our staff takes great pride in customer service. We hope to see you in the future.
3 out of 5
by A verified traveler from Florida

Very disappointed

Posted Jan 27, 2017
Very disappointed in my stay, been a long time since i could say that. I could hear people from 2 rooms down walking the floors.
Comment from Hotel Management
Jan 31, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear that other guests in the hotel made your stay with us unsatisfactory. We are pleased to know that the hotel accommodations were to your liking though and we do hope you will come back and stay with us in the future. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Vacation

Posted Jan 22, 2017
Stayed at the super 8 great hotel great price would diffently be staying again when I come back to Florida.
Comment from Hotel Management
Feb 28, 2017 by Karma Front Desk, Hotel Management
We are so pleased to hear that you enjoyed your stay with us here at Super 8! The staff takes pride in making sure that our guests are as comfortable as possible during their travels. We do hope you come back after our full renovation is complete to see the changes we have made. We appreciate your business and your feedback. Thank you.
3 out of 5
by Ina

Place under renovations

Posted Jan 21, 2017 on Hotels
Place is under renovations and because of that there was no wi-fi in the room - only in the lobby. Otherwise things were adequate.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
We are sorry that the renovations did hinder the use of our free wi-fi during your stay with us We appreciate your business and your feedback. We hope you will visit us again after renovations are complete to give us another try.
2 out of 5
by A verified traveler

Posted Jan 15, 2017
They are renovating & converting to nonsmoking but our room still smelled like smoke. There were burn holes in the bedspread & ashes still in the window seal. However the staff was very friendly & helpful.
Comment from Hotel Management
Jan 17, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear that you didn't enjoy your stay with us. Also, The smoking section of the hotel has been closed for renovations for a month now so the room you were in, if it smelled like smoke was likely a previous guest who disregarded our 100% smoke free policy. We ask that all our guest inform the front desk of such issues so that we can accomodate them to have a quality and comfortable stay with us. Our staff takes much pride in customer service. We do appreciate your business and your feedback.
2 out of 5
by A verified traveler from Moody, AL

What a dump

Posted Jan 15, 2017
This place is a dumb. Dead bugs sink shower both hardly worked nasty floors in bath room sheets had stains other then that not bad
Comment from Hotel Management
Jan 17, 2017 by Karma Front Desk, Hotel Management
We are sorry to hear you were not satisfied with your stay. We urge guests to notify front desk of such complaints immediately so that the proper action can be taken to resolve such issues. We appreciate your business and your feedback.