Front of property

Reviews of The Don CeSar

4 out of 5
The Don CeSar
3400 Gulf Boulevard, St. Pete Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews" "
Rating 8 - Good. 182 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Mar 2024

10/10 Excellent

Vikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and the staff. This along with the beach rides made the stay memorable!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Vikki, We're thrilled to hear that you loved our property, especially the pool area and our attentive staff. Your satisfaction motivates us to continue to uphold our standards of amazing service. We can't wait to welcome you back for another unforgettable experience.Barbara Readey – General Manager.

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Catherine,I am sorry to see that your stay was not up to expectations. Should you wish to reach out to the hotel directly to have a conversation on what we might be able to be better at, I am happy to speak with you.Yours in Hospitality,Jessica M.

8/10 Good

Cristina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay! Everything was nice.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Cristina,It was a privilege to host you at The Don CeSar. Our team is delighted you had a wonderful stay with us on beautiful St. Pete Beach. We hope to create more memories with you soon!Barbara Readey – General Manager.

10/10 Excellent

Tiffany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with excellent food and amenities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Tiffany,Thank you for being our guest recently. It is wonderful to know you had an enjoyable experience, and we appreciate you mentioning our delicious offerings and fantastic amenities. Should your travels bring you back to St. Pete Beach in the future, we hope you will join us at The Don CeSar again!Barbara Readey – General Manager.

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very expensive there is no room for error on food. My wife ordered a well done cheese burger and it was raw. Dinner was $500.00 it was alright. Went to the chop house the next night, it was $200.00 and far better.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Scott,Thank you for choosing The Don CeSar and for taking a moment to provide your review. While we are delighted that you appreciated the beauty of our property, we regret that aspects of your dining experiences with us did not meet expectations. Your feedback is valuable, and we will certainly share your concerns with the appropriate department to ensure improvements. Nevertheless, it was our pleasure to host you, and we look forward to welcoming you and your wife back again in the future.Barbara Readey – General Manager

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overall, service was lacking from previous experiences.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Stephanie,Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed our beautiful property, we regret that our service missed the mark on this occasion. Your comment has been noted and will be discussed with the appropriate team members. We hope to have the opportunity to provide you with a stay that better reflects our high standards of service in the future.Barbara Readey – General Manager.

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Laura,Thank you for your 4 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Taylor,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels anywhere. Thank you for the great weekend!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 10, 2024
Dear Kent,Now there's a review that's going to make the day of every team member at The Don CeSar. We are honored to be your favorite hotel anywhere and look forward to welcoming you back for many more memorable visits.Barbara Readey – General Manager.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay and relax!
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Dan,Thank you for your compliments on our beautiful property. We're glad you had a relaxing visit, and we look forward to seeing you again at The Don CeSar!Barbara Readey – General Manager.

8/10 Good

Tanya

Traveled with family
Beautiful beach
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 5, 2024
Dear Tanya,Thank you for choosing to stay with us at The Don CeSar. Our goal is to provide every guest with a wonderful experience, and we're thrilled you were able to take advantage of our beautiful location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Barbara Readey – General Manager.

2/10 Terrible

Alexandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 times in the last month. Both times the room had a moldy smell. Had to change rooms but that didn’t really make a difference. Very limited dining choices.
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Dear Alexandra,Thank you for your recent thoughts about your stay with us. While we love to see all the good that comes in, it is just as important to know when and how we missed the mark. I'm sorry the rooms were not up to your expecations. I do hope that we will once again be able to welcome you to our historic Pink Palace and you will be able to see just how we shine!Yours in Hospitality,Jessica M

10/10 Excellent

Robert F Davis

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Don Cesar is a landmark and it was lovely staying there. The ocean view was tremendous. It was unfortunate that none of the room windows open so that you can hear and smell the oceanfront lodging. The hotel itself is a bit "tired," but we're glad that we stayed at this iconic location.
Stayed 1 night in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Robert,Thank you for your 5 out of 5 star rating! We are thrilled to see you had such a wonderful time at our iconic property!We hope to welcome you again in the future to our white sand beaches!Yours in Hospitality,Jessica M

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Our second time there in one month. We love the Don Cesar
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Maria,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Litsa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very family friendly. Great food. Nice beach. Beautiful property. Room was a little small otherwise stay was excellent
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Litsa,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

8/10 Good

Tammioka

Traveled with family
Liked: Cleanliness, staff & service
The property is beautiful and the staff is extremely friendly and helpful. The room was well appointed however the bathroom lacked counter space.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Tammioka,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our friendly staff, beautiful property, and well-appointed rooms impressed you. Thank you for your feedback about the bathroom. We'll keep your comments in mind, and we hope to see you again should you be back in the area.Barbara Readey – General Manager.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adult daughter and I spent four days at The Don in March. Was the perfect quiet getaway. Nicely updated since last visit 17 years ago! Everyone, especially the beach/bar staff was super friendly and helpful. Spent majority of time on soft white sand beach with a good book, and unique and delicious cocktails. Enjoyed the live music in lobby bar and poolside. The only negative was the overpriced and blah food in hotel restaurants. Better options in St Petersburg or down Gulf Blvd. Will definitely be back sooner than 17 years!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Mary,We were honored to host you and your daughter at The Don CeSar. It's wonderful to learn you had an incredible four days with us on beautiful St. Pete Beach. Our culinary team is grateful for your constructive feedback, and they'll work diligently to serve the fresh and delicious meals you expect. Despite this, it sounds like our tranquil environment and refreshing cocktails helped create a memorable getaway. Thank you for returning to our property, and we hope to see you again soon!Barbara Readey – General Manager.

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Kelly,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this property! Had everything we needed for our weekend getaway
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Jody,It was a pleasure to host you at The Don CeSar. Our team is humbled to have earned your recommendation, and we're thrilled you had a lovely weekend getaway with us. Please join us again for another exceptional stay!Barbara Readey – General Manager.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Fun quick getaway!! We will definitely be back.
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 24, 2024
Hi David,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Catherine

Stayed 4 nights in Mar 2024

10/10 Excellent

Margaret

Stayed 3 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 24, 2024
Hi Margaret,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Lauren,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

2/10 Terrible

Joel

Disliked: Cleanliness
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Joel,I am sorry to see that your recent stay was not up to expectations. We are constantly striving to be "best on the beach" and it's unfortunate that we seemed to have missed the mark during your stay.Please let us know if there was anything specific that you would like the team to address so we may be able to take constructive criticism and be better for the future. I hope we have the chance to welcome you back to the property and show you how remarkable our historic hotel really is!Yours in Hospitality,Jessica M.

10/10 Excellent

Cristiane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, amazing food and bar experience and gorgeous hotel! Great hospitality and activities options for the entire family!
Stayed 3 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 24, 2024
Hi Christiane,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Good

Bosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice relaxing place
Stayed 7 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Bosh,Thank you for taking the time to review your visit with us at The Don CeSar. We are delighted to hear that our staff members were welcoming and the stay relaxing. On behalf of our team, we hope to see you again in the future. Barbara Readey – General Manager.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The room we had smelled strange
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Mary,Thank you so much for the five-star rating. Please accept our apologies for any unpleasant odor during your visit. We will be sure to have our housekeeping team look into your comments further and make changes where necessary. Despite this, we hope that everything else was in order for your visit and that you'll consider joining us again soon. Barbara Readey – General Manager.

10/10 Excellent

John, North Port

Traveled with family
Liked: Cleanliness, staff & service, amenities
It should be free parking for that price. Nobody is told about putting bracelet up to scanner in parking lot. I helped people to get out of parking lot. Elevator problem with wedding partys.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Dear John,We genuinely appreciate your valuable feedback regarding your recent stay. While we strive to provide a seamless experience for our guests, it's disheartening to learn of the challenges you mentioned. We will share your comments with our team so these issues can be handled promptly, and more transparent communication regarding parking procedures will be made. We value your patronage and hope to have the opportunity to exceed your expectations on a future visit.Barbara Readey – General Manager.

10/10 Excellent

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Historic!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Dexter,It's an honor to receive your excellent review of The Don CeSar! We're delighted you enjoyed our upscale, historic property and ideal location. Thank you for choosing to stay with us and we hope you'll return.Barbara Readey – General Manager.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Mike,Thank you for your 5 out of 5 star review from your recent stay!We are thrilled to hear you had a great time and hope to welcome you back in the future!Cheers,Jessica M

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area and right in the beach!! Healthy walk down the beach to good restaurants, along with those at the hotel.
Stayed 3 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 16, 2024
Lorna,Thank you for your 5 out of 5 star rating! We are thrilled to see you had a wonderful at The Pink Palace! We hope to welcome you back again soon!Yours in Hospitality,Jessica M

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Lisa,Thank you for your 5 out of 5 star review from your recent stay!We are thrilled to hear you had a great time and hope to welcome you back in the future!Cheers,Jessica M

8/10 Good

Kimberly J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 7 nights in Dec 2023
Response from JMancuso -- Assistant Front Office Manager on Mar 16, 2024
Kimberly,Thank you for your 4 out of 5 star rating! We are thrilled to see you had a wonderful at The Pink Palace! We hope to welcome you back again soon!Yours in Hospitality,Jessica M

8/10 Good

Jennifer

Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 2, 2024
Jennifer,Thank you for your 4 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming here yearly for over 20 years. Still as good as ever. Nice pool, amazing white soft sand on the beach. Great service. Good prices and perks when booking with Expedia.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Anand,First, thank you for being a loyal patron of The Don CeSar. We are delighted to hear you enjoyed our lovely pool and ideal location. It was an honor to have you as our guest, and we look forward to many more wonderful visits.Barbara Readey – General Manager.

10/10 Excellent

Willi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding and professional
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 11, 2024
Dear Willi,We're thrilled to hear your experience at The Don CeSar was outstanding, and our team's professionalism stood out. Thank you for your kind words, and we look forward to welcoming you back in the future.Barbara Readey – General Manager.

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness
Beautiful location. Checkin staff team including valet, bell service and front desk were all wonderful. Amazing beach. The rest sub par…facilities in desperate need of updating with quality as there is a lot of deterioration. All facets should be in working order which they were not. Staffing ratio needs to be appropriate for the amount of guests.
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 9, 2024
Good Afternoon Susan,Thank you for your kind words about our Front Office, Valet/Bell Team and our beaches (I love it too)! I am sorry to hear that the rest of your stay was not up to the same standards. I have looped in our other departments, so they too may see the things that we still need to work on.I do hope we will have to opportunity to showcase to you once more that we are a shining jewel on St. Pete Beach! In the meanwhile, should you wish to touch base further, I can be reached at jmancuso@doncesar -- I would be more than happy to set up a time to chat and see how else we can improve.Yours in Hospitality,Jessica M

10/10 Excellent

Arta

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and amazing service.
Stayed 5 nights in Feb 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 6, 2024
Good Morning Arta,Thank you for your 5/5 star rating! We are so happy to hear you had a wonderful out on our white sand beaches and inside our historic Pink Palace! Looking forward to welcoming you back again soon!Yours in Hospitality,Jessica M

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Immaculate.
Stayed 2 nights in Mar 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 6, 2024
Good Morning Claudia,Thank you for your 5/5 star rating! We are so happy to hear you had a wonderful out on our white sand beaches and inside our historic Pink Palace! Looking forward to welcoming you back again soon!Yours in Hospitality,Jessica M

8/10 Good

Tracy, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Feb 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 6, 2024
Good Morning Tracy,Thank you for your 4/5 star rating! We are so happy to hear you had a wonderful out on our white sand beaches and inside our historic Pink Palace! Looking forward to welcoming you back again soon!Yours in Hospitality,Jessica M

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Unfortunately this year's trip to Don Cesar did not meet expectations. Our first room had filthy carpet and toilet seat that wouldn't stay up. Front desk would not offer to change rooms and offered us two drinks and a appetizer instead. But when housekeeping mng showed up to our room he admitted it was unacceptable and had us moved. The second room was cleaner but there was always a smell of raw sewage coming from the bathroom. It was mostly noticable when returning to the room after being away.. Bar, restaurant beach staff were all very friendly and helpful. My biggest complaint is the tiny and old rooms for the price is not justified. The beach is nice but there is zero effort to prep the beach area. Other resorts on the beach use machinery to rake and clean the beach area. I notice no effort to clean the beach area and definitely was not machine groomed.
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Timothy,Thank you for sharing your feedback with us. We are glad to hear that our bar, restaurant, and beach team members positively impacted your visit. However, we are sorry to learn that some aspects of your stay fell short of your expectations. Our goal is to provide every guest with a comfortable and enjoyable stay, from the quality of their room to their experience with our amenities, including the beach. Your feedback is invaluable to us, and we will use it to guide our efforts in delivering the best possible experience to all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to excellence and your satisfaction.Barbara Readey – General Manager.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nostalgia of the facilities.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Scott,We always appreciate hearing from our guests, and we're glad our nostalgic property impressed you. Please come see us again soon.Barbara Readey – General Manager.

10/10 Excellent

christina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location!
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Christina,We're delighted you enjoyed the beauty and location of The Don CeSar! Ensuring our guests have a memorable experience is what we strive for. It would be a pleasure to welcome you back for another superb stay.Barbara Readey – General Manager.

6/10 Okay

Nora, Mooresville

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from JMancuso -- Assistant Front Office Manager on Apr 13, 2024
Good Morning Nora,I'm sorry for the delay -- I had actually written to you the other week, but Expedia just emailed me that my response was rejected (I think because I included my direct email for you). I am sorry to see that your recent stay was not up to expectations and would be happy to discuss furhter with you how we might be able to be "best onthe beach". I do hope we might have the chance to welcome you back to showcase how remarkable our Pink Palace truly is!Yours in Hospitality,Jessica M

10/10 Excellent

Greg, Sioux Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Greg, At The Don CeSar, your comfort is our pleasure. Thank you for being our guest and for the five-star rating. We look forward to serving you again soon. Barbara Readey – General Manager.

10/10 Excellent

STEWART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JMancuso -- Assistant Front Office Manager on Mar 24, 2024
Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Rikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Everything was wonderful! The pools are fabulous. The beach was beautiful. Great food, great drinks, awesome service. We cannot wait to return to Don Cesar! Thank you for a wonderful week!
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Rikki,It was wonderful having you spend a week with us at The Don CeSar! We're thrilled you thoroughly enjoyed your stay. Our team will be delighted to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our delicious offerings, sparkling pools, and stunning beach. Thank you for your kind review and perfect rating, and we look forward to your return.Barbara Readey – General Manager.

8/10 Good

Caryn

Traveled with partner
Liked: Cleanliness, staff & service
Elevators can be really slow. Bathrooms are very small. On site food is very high priced. Beautiful beach, great staff and great area. Lots of great restaurants outside hotel.
Stayed 6 nights in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Caryn,Thank you for taking the time to leave a review. We are thankful that you enjoyed your experience with us, particularly highlighting our location and staff. We would be honored if you considered staying with us again for another upscale feel at The Don CeSar.Barbara Readey – General Manager.

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong with The Don
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Christian,It was truly a pleasure to welcome you to The Don CeSar during your recent visit. We're thrilled to hear we were able to deliver a positive experience and we appreciate you sharing your kind comments. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Barbara Readey – General Manager.